Connaught Lodge  

This was my third stay at Connaught Lodge. All the staff were extremely helpful, polite and efficient. The breakfast choice was superb and the standard was consistent. The hotel offers excellent value for money. I would certainly go back there.

The restaurant was nice and the staffing here in particular was excellent. Same for breakfast.

When booking this hotel the images that appears for the hotel look very nice indeed. It wasn't until I arrived that I found out that I wasn't staying in the hotel itself, but a separate building - The Lodge. This building was really of student/back-packers standard. The furniture was scruffy, the wardrobe doors didn't open and worst of all the walls were paper thin. Meaning I was kept up all night by other noisy visitors. As I was on a business trip and had to present a lecture at a conference the next day, this was really not good. I'm sure the main hotel was very nice, but I do think that they need to make it clearer when booking what the Lodge is and who it is aimed at. I was booked in for two nights but couldn't face the second so wrote off the money, checked out early and went elsewhere.

Breakfast was fantastic! Great selection of anything you'd like to eat. Great location, central so easy walk. Staff polite and friendly.

I was there on business but with some free time to relax. The room was of good standard in comfort and cleanliness and met my needs. The added bonus of a swimming pool and spa on site was a bonus for relaxing at the end of the day. The hotel staff were very pleasant and helpful. The hotel was close to all ameneties, so, on the whole a very pleasing stay in a good location. The restaurant served excellent food too!

The hotel staff were excellent, rooms were very clean, tea making facilities available. Nothing to dislike about the hotel.

There were problems with breakfast - 8 -10am on sat and sun. It seemed that everyone had the same idea to go down at 9am. The hotel was fully booked and this caused the problem. We were asked to take a seat and wait until called (which is not a problem). but we waited and waited and then noticed that people who had come after us were being called in. When I spoke to the Restaurant manager he said he had a system (which obviously wasn't working) and to have another seat and still more people were going before us!!! After speaking to a difference member of staff, we were soon shown to a table. The breakfast was the most superior breakfast I have ever seen served. Everything was top quality and this made up for the 'system' that went wrong. However we never had an apology from the Restaurant Manager which I felt we should have had, however we had an apology from a member of staff.

Excellent spa facilities at the end of a long day working/driving was nice way to unwind

Having to walk between room and main part of hotel as it was raining!

The rooms were more spacious than others of a similar price and well equipped.

View out of the window. Having to go outside to get to the breakfast room

We were mad to feel very wecome and the staff were outstanding and could not do enough for us, we will be returning again in the summer.

The room was very good how ever it was a bit chilly even with the heating turned up as far as it would go.

We really were surprised how good this lodge was. We were expecting it to be sub standard but it was excellent value. All staff were friendly and efficient. The breakfast was excellent and the quality of ingredients were the best not like many hotels who dish out low standard cheap sausages and cheap yoghurt etc..... I will recommend it to all my friends and I am very raely impressed but with this hotel I was very impressed. Gordon (oxfordshire)

The staff were very helpful and welcoming. The spa facilities were very good for the size and price of the accomodation.

We stayed in the lodge - the exterior is a bit jaded and could do with a lick of paint

The staff are always friendly, as i have been there before. Also the price was brilliant and better than most places in bournemouth.

nice position helpful and friendly staff.all areas bright and warm.food very good although we didnt eat at the main restaurant.