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Score from 733 reviews Excellent 8.7/10

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Hallmark Hotel & Spa Bournemouth

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Most recent booking for this hotel was today at 06:40

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Newest reviews for Connaught Lodge

  • Nick
      United Kingdom
    September 16, 2014

    Room was clean and tidy. Spa and gym was fantastic and the breakfast was amazing. All for a reasonable price! Will Definately come again!

    10

  • Jayne
      United Kingdom
    September 16, 2014

    Every thing couldn't, fault it in any way

    10

  • Chris
      United Kingdom
    September 16, 2014

    Location, friendly staff, lovely food

    10

  • Lynne
      United Kingdom
    September 15, 2014

    Facilities,Standard of food,near to beach

    Nothing

    10

  • Denis
      United Kingdom
    September 14, 2014

    Everything

    10

  • David
      United Kingdom
    September 13, 2014

    Location, a short walk to the beach or shops. Cleanliness. Well maintained and New Décor. Large rooms. Superb Breakfast and professional staff. Free and adequate parking.

    Nothing

    10

  • Lois
      United Kingdom
    September 11, 2014

    We loved the kind polite service.

    We found the lodge a little tired and there were some issues with the shower and dripping tap. the main building is excellent though especially the swimming pool. Food is good in the brasserie too. Lovely terrace to sit and have breakfast!

    7.5

  • Alan
      United Kingdom
    September 9, 2014

    Everything was excellent as one would expect with a hotel and lodge managed by staff that looked after and understand their customers needs and feeling. Thank you from myself and my wife.

    10

  • Anonymous
      United Kingdom
    September 8, 2014

    Leisure facilities in Connaught Hotel

    Small ensuite High bar prices

    8.8

  • Anonymous
      United Kingdom
    September 8, 2014

    good access to shops and beach

    small lift not enough parking

    8.3

  • Jemma
      United Kingdom
    September 8, 2014

    Hotel decor, ambiance, service, food. Could not be better.

    Spa not updated in last 12 months. No hint of eucalyptus in steam room, only hint of cabbage and drains.And only a hint of seam during the hour I was there. Bedrooms tiny, claustrophobic and hot.Bathroom extremely tight space and extremely poor water supply to shower.

    7.1

  • David
      United Kingdom
    September 7, 2014

    Staff and management all working hard to make your stay enjoyable.

    No Tea or coffee making facilities in our room, maybe just an oversight on this occasion

    9.6

  • Beverley
      United Kingdom
    September 6, 2014

    The staff were so friendly and helpfull, nothing we asked for was to much trouble. The food was out standing.

    Could not find anything we did not like.

    9.6

  • David
      United Kingdom
    September 3, 2014

    The Food

    The hot bedrooms. In fact the whole hotel was too hot.

    7.1

  • Tim
      United Kingdom
    September 2, 2014

    Friendly staff, excellent restaurant, brilliant gym, pool and spa. Perfectly positioned for a stroll to the beach and on to the gardens

    Having to go home

    8.8

  • Paul
      United Kingdom
    September 2, 2014

    Staff were all polite and helpful. Decor and cleanliness were exceptional. Location great. Bedroom very spacious. Breakfast very good

    Pillows not too comfortable and hotel was extremely warm.But this is only a slight criticism

    10

  • Anonymous
      United Kingdom
    September 2, 2014

    The staff were all so friendly and helpful , they really went out of there way to make our visit so pleasant, we were made to feel really welcome and didn't feel out of place how some hotels can make you feel, the food was great and the serving of it and drinks was wonderful, we were very well looked after, the swimming facilities was relaxing, clean and a real treat, our room was perfect, a great hotel with great staff, would highly recommend...

    10

  • Carol
      United Kingdom
    September 1, 2014

    staff were fantastic. loved the leisure facilities. close to town and beach. our breakfast was amazing. we had our evening meal here and was very impressed.

    our room was to small for us, bathroom was so small it had a sliding door.

    9.2

  • Patricia
      United Kingdom
    August 31, 2014

    We have stayed twice in the Lodge and loved the new decor etc in the bar area - food was good also and staff always friendly and courteous. Look forward to our next visit.

    10

  • Terry
      United Kingdom
    August 31, 2014

    Helpful staff, comfortable rooms, good bar and food and fab swimming pool. A very nice hotel - recommended.

    9.6

  • Janis
      United Kingdom
    August 30, 2014

    The hotel is very family friendly with great facilities and the staff are warm and very helpful .We have been 4 times now and plan to go back next year too !!!

    9.6

  • Gary
      United Kingdom
    August 26, 2014

    Staff, food and location

    Poor sleep as room very hot. Outside temperature in 80's and room reflected that. Needed air conditioning.

    9.2

  • Anonymous
      United Kingdom
    August 24, 2014

    Pool was fantastic, the temperature was great - jacuzzi even netter!

    Room was unbearably hot, needed 3 fans, not much air, window opened slightly! Left curtains closed during day!!

    8.8

  • Tracey
      United Kingdom
    August 23, 2014

    Everything - staff exceptional, excellent food and total comfort for a relaxing stay.

    10

  • Anonymous
      United Kingdom
    August 23, 2014

    Staff were polite & very helpful. Car parking was good.

    Coffee stains on the wall in the bedroom. No shower cap in bathroom. Breakfast wasn't cooked to order, so eggs over done through warming & bacon a bit like cardboard. Women sat on the wall outside the hotel during the afternoon and late at night which made us think that the area was a bit 'dodgy'. Reception had no bell so had to wait for someone to notice us via the camera.

    5.4

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