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12-18, Dean Street, Newcastle upon Tyne, NE1 1PG, United Kingdom – Show map
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107 properties in Newcastle upon Tyne
Including hotels, apartments, villas and more.
1137 verified reviews
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Surtees Hotel's staff speak: Portuguese, Spanish, English
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Food & Drink
WiFi is available in all areas and is free of charge.
Public parking is possible at a location nearby (reservation is not possible) and charges are applicable.
24-hour front desk, Luggage storage, Shoeshine, Meeting/banquet facilities, Fax/photocopying
Newspapers, Non-smoking rooms, Lift, Heating, Non-smoking throughout, Designated smoking area
Portuguese, Spanish, English
14:00 - 00:00 hours
08:00 - 11:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 6 years stay free of charge when using existing beds.
All children under 2 years stay free of charge for children's cots/cribs.
There is no capacity for extra beds in the room.
The maximum number of children's cots/cribs in a room is 1.
Pets are not allowed.
When booking more than 3 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 1133 reviews
Value for money
Show reviews from:
A stylish air-conditioned hotel just 300 metres from Newcastle Railway Station, within a 2-minute walk of the central bars and restaurants.
Score from 1597 reviews Very good
This great-value hotel is in the city centre, 500 metres from Newcastle Rail Station. It has large and light en suite rooms with power showers.
Score from 1178 reviews Very good
Set on Newcastle’s bustling Quayside, this boutique-style hotel has parking facilities, free WiFi, and is just an 8-minute walk away from Newcastle’s vibrant city centre.
Score from 502 reviews Good
With free parking right in the centre of Newcastle, The Newgate Hotel offers modern rooms with coffee makers. Newcastle’s central shopping and nightlife can all be reached within a 10-minute walk.
Score from 697 reviews Review score
The staff were fantastically friendly and helpful. The room was a great price for the location and the facilities were superb!
Perfect location for city centre, would stay again.
Hotel was in prime location nut it was filthy inside and outside. Breakfast was terrible and overpriced. Staff were vry friendly.
Needs completely redecorated and a good scrubbing.
In a good spot
Noise. Didn't get a wink of sleep and had a long drive the next morning.
A bit noisy
Very helpful and friendly staff. Good clean accommodation.
Small amount of noise from bar under hotel if room on ground floor.
The room below us
Worse hotel ever. Firstly don't have my booking.them send me to a room that's someone else has been in. Then after complaining get another room which was just the same. And filth ain't the word for this "hotel"
The room was a good size
We could here the outside noise
The room size
Single glazing windows made it very noisy. It's was extremely dirty with mild convering the bathroom ceiling. The entrance is very derilict to the point we were almost mugged outside by 2 guys smoking drugs.
just resented being in such drab surroundings and level of noise high during the night.
Close to Central station and close to city centre shops etc.. Room was clean and comfortable and curtains kept out light.
Lots of noise from street.woken during night with talking laughing in street and again early morning. Busy street. Requested quiet room and placed looking over busy street. Windows could have double glazing screen on inside to reduce noise.
Friendly, welcoming staff. Nice room.
Mouldy bathroom ceiling, peeling paintwork, iron burn mark, curtains hanging off, the strippers underneath!
Comfortable good location and good value for money.
Staff were a little unfriendly and wasn't informed until check that we had to pay £50 person there and then as we had booked as a group so a number of rooms had been booked
Its a good location for the the city center and tyne bridge.
The hotel was very noisy at night especially during the weekends.
clean comfortable bedroom
dirty window frame and blocked sink and bath
Really good location in the centre of Newcastle. The bed was quite comfy and the tea and coffee making selection and facilities where excellent.
The lift gets stuck, the whole place needs a bit more maintenance and cleaning. There was a hole in the bathroom wall, the shower wall had grout all over it. The carpet had a air straighteners burn on it.
the location was fantastic , the people where so friendly and the whole night / day was fab
I did like how big n snug the bed was but hated that i could feel it was 2 seprate beds in the middle
The fact there was hard bits on the carpet the receptionist didnt no how to turn our radiator on our heater was broke our bath leaked a lot the blinds had nothing to keep them up it was really noisey bath was all black n tiles needed a good scrub
Bathroom unclean and smelt dreadful.
Hannah on the reception was very helpfully 10/10 for her
I didn't like the dirty net curtains , but the bed clean and comfortable ...
Location is excellent. Clean and presentable. You get what you pay for.
Some of the place needed a little attention, like cigarette burn in the curtain and paint lifting off in the bathroom.
Location was good once we managed to avoid all the steps.
The lift was not easy, but we mastered it eventually. The hotel is a bit tired, but this is reflected in the price.
Was ideal for what we needed and where we needed to be
Even though we were on the top floor we could hear everything from the street below
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