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Surtees Hotel 3 stars Preferred hotels

12-18, Dean Street, NE1 1PG Newcastle upon Tyne Show map

Score from 2289 reviews   7/10 7

Located in the heart of Newcastle city centre, Surtees Hotel is 5 minutes’ walk from the city’s main train station. The bars, restaurants and attractions offered by the Quayside are just 0.2 miles away.

The en suite rooms at Surtees all have 28-inch plasma TVs, and guests have free Wi-Fi. With free tea and coffee, the rooms also have tiled bathrooms.

There is an intimate bar and lounge area near reception, which is open 24/7. Meeting and conference rooms are also available.

Guests can enjoy breakfast in The Gallery, the hotel’s spacious breakfast room. For evening meals, there is a selection of restaurants in the immediate area.

Newcastle’s main shops and clubs can be reached within 10 minutes’ walk. Guests can take a bus across the river to the famous Metrocentre shopping complex, and Grey’s Monument is a 2-minute walk away.

Rooms: 40


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The most recent booking for this hotel was made on 27 Aug at 21:53 from United Kingdom.

Facilities of Surtees Hotel


  • WiFi available in all areas

Food & Drink

  • Bar
  • Breakfast in the room
  • Special diet menus (on request)

Reception services

  • 24-hour front desk
  • Luggage storage

Common areas

  • Terrace
  • Shared lounge/TV area

Cleaning services

  • Shoeshine

Business facilities

  • Meeting/banquet facilities
  • Fax/photocopying


  • Non-smoking rooms
  • Heating
  • Non-smoking throughout
  • Designated smoking area


WiFi is available in all areas and is free of charge.


Public parking is possible at a location nearby (reservation is not possible) and charges are applicable.

Policies of Surtees Hotel

These are general hotel policies for Surtees Hotel. As they may vary per room type; please also check the room conditions.


14:00 - 00:00 hours


08:00 - 11:00 hours

Cancellation / Prepayment

Cancellation and prepayment policies vary according to room type.

Children and extra beds

Free! All children under 6 years stay free of charge when using existing beds.

Free! All children under 2 years stay free of charge for children's cots/cribs.

There is no capacity for extra beds in the room.

The maximum number of children's cots/cribs in a room is 1.


Pets are not allowed.


When booking more than 3 rooms, different policies and additional supplements may apply.

Accepted credit cards

  • American Express
  • Visa
  • Euro/Mastercard

The hotel reserves the right to pre-authorise credit cards prior to arrival.

Important information

There is a charge of GBP 7.95 for a full English breakfast per person.

The hotel is situated in a listed building and as such does not have double glazing.

Please be aware you may be charged a damages deposit upon arrival at management discretion.

Please note that there are a few steps leading up to the hotel.

Group bookings (together or separately) of 3 rooms or more are subject to 10% non-refundable deposit payable within 5 days of booking. This will be taken from the card used to secure the booking. A cancellation period of 1 month prior to arrival will apply, any cancellations after this time will be charged the full cost of the booking for every room cancelled. Group bookings will be sent a separate contract and room list to fill out via email before arrival. A GBP 50 damages deposit will be requested from each person upon check in.


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