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Newest reviews for Swallow Churchgate Hotel

  • Dawn
      United Kingdom
    2 September 2014

    Food was fantastic - we had a 3 course meal and breakfast which all tasted amazing very good value for money - Great location - the staff were very helpful - Local pub nearby.

    the company is in receivership so there is no ongoing decorating therefore the bedrooms and general decor is very tired and in need of a make-over - such a shame this used to be a very renowned hotel.

    8.8

  • Ann
      United Kingdom
    28 August 2014

    Pool lovely but did not use changing facilities as our room was close to pool entrance Staff very helpful. Also the bedrooms were a good size bed comfortable

    It was not suitable for disabled people with walking problems as there were too many steps to bar and dinning area. We had to get into the car to drive down to breakfast,which did not offer a good choice every day the same.

    6.7

  • Shavaun
      United Kingdom
    26 August 2014

    The pool it was nice to be able to swim gutted that the jacuzzi wasnt working

    We had to change rooms at night because the toilet didnt work also i think if the decor was updated it would make it better

    5

  • Olusina
      United Kingdom
    26 August 2014

    Good and neat accomodation.

    No phone signal in the hotel. You have to exit the hotel to make or receive calls

    7.1

  • Malcolm
      United Kingdom
    26 August 2014

    We had a nice surprise we was put in a suite which was very nice for the money we paid

    No signal on mobile but we was told why

    7.9

  • Anonymous
      United Kingdom
    24 August 2014

    Rust, mold, flaking paint, broken jaquzzi tub, lazy pool staff (played on iPhone under desk, went off and an older gentleman helped himself to the 'safe cubby hole', no drinks around pool dispite menus and table cloths) etc

    3.8

  • Paul
      United Kingdom
    19 August 2014

    friendly staff, nice food, nice location, price good considering it included dinner, breakfast and massage treatment.

    tatty decoration, poor wi-fi in room, tv reception intermittent, some loose fittings, bad mattress.

    6.7

  • Alan
      United Kingdom
    19 August 2014

    The pool was lovely, dinner was good,& staff..Breakfast was good, apart from watered down orange juice,& rubber overdone eggs.

    Our room 240, was not cleaned, to what I call clean. Not hovered. All hallway carpets had stains, & smelt. Pool changing rooms, were awful.

    4.6

  • Dan
      United Kingdom
    19 August 2014

    Breakfast and the bed were fantastic, we were lucky enough to experience the executive suite which was a joy to stay in.

    We were a bit disappointed about the hot tub not working.

    8.8

  • Eddie
      United Kingdom
    19 August 2014

    it was very pleasant n the staff were nice overall a pleasant experiience that served the purpose i was there for.

    had alarms goin off at 8 am although we hadnt requested a wake up call n a couple o late night rowdy customers but they were silenced very quickly not sure if it was staff or realisation

    7.1

  • David
      United Kingdom
    16 August 2014

    Location

    Decoration looks a bit tired

    7.9

  • Andy
      United Kingdom
    16 August 2014

    nice and relaxed place and close to where we were working and the local pub up the road is brill

    9.6

  • Anonymous
      United Kingdom
    14 August 2014

    Really good size room which was quiet with no noise from road or other rooms good nights sleep had! Good size pool No issues with parking Great local pub 100 meters away !!

    Overall condition of hotel in need of light tlc The bar had the atmosphere of a working men's club (depressing) and no ales on tap.

    7.1

  • John
      United Kingdom
    14 August 2014

    The fact that i arrived at 10pm and i could not get a drink anywhere. No vending machine or any way of getting a snack. The bathroom was old, the shower head was brokenand would not hold upright, the paint was flaking off everywhere. The grout was filthy around the sink bath and the loo was not clean. The hotel upon arrival smelled mouldy and just not very pleasant.

    4.2

  • Teresa
      United Kingdom
    13 August 2014

    Location, Pool, reception area and bar area

    The room was quite small and needed updating room 142

    6.7

  • Shaun
      United Kingdom
    10 August 2014

    Hotels was really nice, in a lovely area, with great facilities, and you get biscuits in your room each day!!

    10

  • Jim
      United Kingdom
    8 August 2014

    Nice location. Fair price

    Rooms were very hot need aircon.

    5.4

  • Philip
      United Kingdom
    5 August 2014

    other than poor attention to the small things as noted it had a comfy bed so a good nights sleep.

    water stains on ceilings no window stays spa bath not working mold around bath shower in bath

    7.1

  • John
      United Kingdom
    5 August 2014

    In need or a major refit. Fittings appeared to be old and worn out. Wooden window frames need completely replacing. Messy out side the main enterance, allowed smokers to stub cigarettes out on the floor outside main door.

    5

  • Brian
      United Kingdom
    4 August 2014

    The Staff were friendly the hotel is in a great location.

    Change the television.

    8.3

  • Terence
      United Kingdom
    1 August 2014

    Excellent location in a very quiet village close to Harlow and less than 20 miles from London. A good nights sleep followed by a good breakfast.

    We had stayed here before so we knew the hotel was a little faded. Take into account the price we paid and the comfort and size of the room it was good value for money. If you want the latest in decor then you would probably want to stay elseware.

    9.2

  • Shirley
      United Kingdom
    1 August 2014

    Staff polite and attentive. Food excellent. Pool and pool area a bit on warm side but enjoyed a swim. 'Faded elegance' is how I would describe this hotel.

    Some areas could do with attention, faded elegance is ok..shabbiness is different altogether.

    9.2

  • Anonymous
      United Kingdom
    1 August 2014

    the member of staff when we went to get our key after using the pool,was much more pleasant & helpful

    the welcome we got when we first arrived, first impressions not good as wasn't greeted from the front desk & was told you can't cheek in yet (which I have never been told even if room wasn't ready) & when we did get our key from another member of staff although she upgraded us things where broken in the room, ie:- the shower was taped up to stop it falling down, Jacuzzi bath not working, window catches didn't work just not what I expected at all, breakfast not good as they started clearing up before you had finished

    2.9

  • Anonymous
      United Kingdom
    31 July 2014

    Not a lot ... external facade..

    Poor value, not clean, breakfast finishes at 9 am.

    4.2

  • Kay
      United Kingdom
    30 July 2014

    Having a room on the ground floor. Extremely good breakfast.

    Bathroom could do with a thorough clean. Bath taps discoloured and grouting not white. White wine in bar served warm

    8.3

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