Best Western Gleddoch House Hotel & Golf Spa  

The pool was excellent the room were nice but with young guests very noisy as they arrived back at 3am and shouted laughed banged doors nn respect for anybody else we thought it was couples and familys only

The food was far to expensive unless you at in the bar on our second day we waited for over 30 mins for our breakfast and when we got it it was inedible the bacon was cold and wet the egg was not half cooked we could not eat it

Sorrounding scenery.

No elevator and many stairs.

The room that I stayed in was immaculate, tastefully decorated and the staff were very helpful and friendly.

i didnt like the service at breakfast time. It was my first time staying at the hotel and no one explained what to do. I dont understand that the coffee and toast is served instantly and that by the time you have ordered your cooked breakfast everything was cold

The view on the Clyde and the swimming pool for the children

The food in the restaurant was quite expensive but however not excellent

Location for Glasgow Airport

This hotel was contrary to expectations. We booked 3months prior our stay and expressly asked for a nice view, we got room 63; a lead flat roof and the room oposite out of one window and the rubbish bin store out of the other, the glass was frosted half way up in an attempt to stop you seeing. To fill the kettle you had to stand in the bath. The free wi-fi 'in all rooms' as predominantly advertised did not work. Prior to arival my wife called and asked for an early check-in, when we got there one hour before the advertised check-in time and mentioned this to the receptionist she stated 'you may have asked but you didnt pay for it'. The bed was very hard,bathroom was shaby with broken tiles, and the food in the bar was so bad we left it. On consulting the manager (before we went to the bar) he appologiesed for the problems admitted knew the wi-fi didn't work, it hadn't for some time, his MD's was also aware about this and other problems. He [the manager] kindly discounted our cost by 53 pounds so we only paid 100 pounds for a bad night and non perfomance of a contract! I ask the manager why they accepted my booking when they could not perform the contract, he agreed they should have let us know. A fellow guest told us he had no remote for his tv; reception stated 'well there should be one'. He had to watch the football in the bar, wi-fi also failed to work in his room.This hotle is run on the ecconomic law principle;I.E. Its cheaper to discount a guest than to rectify the problems, and they know some guest will not complain, I have no doubt this is the plan of some 'bright spark' md who is not commercialy astute, since this plan will fail in the end, the sooner the better for this hotel.DO Not stay here.

The whole stay was enjoyable.

No complaints

Friendly and in a beautiful location with stunning views.

NIce stay, very comfortable and spacious, staff very polite and helpful, fantastic views over the firth of clyde from almost anywhere in the hotel. My 3 night stay was considerably cheaper tyhan the equivalent at the local premier inn for a hotel of far superior quality

Staff were all nice, from reception, to restaurant, to pool staff. The pool was clean and good temperature. We appreciated being given a towel for the swimming pool. We loved the steam room and sauna facilities too. The bedroom kingsize bed was great, the bathroom was good as well.

The Restaurant food was very disappointing. The service was excellent but the food was uninteresting and expensive. The wine selection was poor. It put us off from getting breakfast the next day in the hotel.

would not return

Great location with views over the Clyde, spacious rooms, good facilities and restaurant. Very good water pressure for shower

Bar a bit small, but compensated for by very nice resident's lounge. Old part of hotel dominated by weddings over the weekend, but kept separate from main areas used by residents.

Room service prices very expensive

The double room we had was very spacious and views across the river Clyde and the golf course were magnificent. The breakfast was super and again the views from the dining room were wonderful.

We went to the Bar for an evening snack as we did not have time for a meal but it was very disappointing and really just a golfers bar.