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Swallow Hilltop hotel
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6.9
Top
Based on
145
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews
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David
Mature couple
Chesterfield,
United Kingdom
July 9, 2009
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restaurant staff pleasant and helpful. Everything else about the hotel apart from the restaurant staff.The receptionist was unhelpful and rude. The first room offered was dirty, dark and totally unacceptable - the second was not a great del better. Overall dirty scruffy and unworthy of any stars.Expected a lot more from Swallow hotels.Needs totally renovating although it would be easier to demolish and start from fresh. |
2.5 |
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Ian
Mature couple
springfield,
United Kingdom
July 9, 2009
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Friendly staff. Good meals. Relaxed atmosphere. Family in York/Manchester perfect half-way stop. Not clearly signposted - we went in the medical centre !!!! Sound proofing. Car Park needing re-tarmaced |
8.5 |
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Anonymous
Mature couple
United Kingdom
July 6, 2009
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the Price. As it was a reasonable 51 GPB for a double room. The TV was a bit old and dated |
8 |
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Anonymous
Family with young children
United Kingdom
July 6, 2009
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swimming pool very hot room...difficult to sleep |
5 |
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Tim
Solo traveller
Crewe,
United Kingdom
July 5, 2009
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Decor was tired and staff seemed very stretched |
5 |
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Anita
With friends
Barrow-in-Furness,
United Kingdom
July 4, 2009
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great value for money. central to the motorway and north lakes. food very good in pleasant surroundings staff looked stressed and it took a long time to be served evening meal first day. |
9 |
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Hugh
Solo traveller
Leominster,
United Kingdom
July 4, 2009
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Clean Needs refurbishing |
6.5 |
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Diane
Mature couple
Woking,
United Kingdom
July 3, 2009
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The leisure facilities were good, shame the sauna was out of order. The staff wer always helpful and friendly The decor is looking a bit tired and grubby and the whole place cppuld do with freshening up. Despite this the hotel offers an acceptable standard |
7 |
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Parvez
With friends
Walsall,
United Kingdom
July 3, 2009
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This reviewer provided a score but did not have any comments |
10 |
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Robert
Young couple
Glasgow,
United Kingdom
July 1, 2009
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This reviewer provided a score but did not have any comments |
4.5 |
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Anthony
Mature couple
preston,
United Kingdom
July 1, 2009
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hotel was comfortable in need of a referb,but enjoyed stay,steam room was not working which was a minus otherwise all else good |
8 |
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Keith
Mature couple
staffordshire,
United Kingdom
June 27, 2009
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the pool was great and the service from youre staff made our stay lovely |
9.5 |
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James
Mature couple
Grantham,
United Kingdom
June 25, 2009
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The inclusive price and the efficiency of the dinner staff Needs a coat of paint |
8 |
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David
Solo traveller
glasgow,
United Kingdom
June 20, 2009
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This reviewer provided a score but did not have any comments |
7.5 |
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Edith
Mature couple
newcastle upon tyne,
United Kingdom
June 19, 2009
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management and staff were very friendly and helpful in the dining room and bar and leisure pool. |
8.5 |
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Anonymous
Mature couple
Belgium
June 18, 2009
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This reviewer provided a score but did not have any comments |
7.5 |
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Gladys
Mature couple
Bristol,
United Kingdom
June 15, 2009
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we were booked for 8th june for one night then 10th june but had to cancle the 10th did so 24 hrs befor but we were sent a bill hope they reemburse our card so we are very disappointed to find the bill at home as we were told it would be ok |
5.5 |
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Marcel
With friends
schoten,
Belgium
June 3, 2009
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Friendly people, especially in the restaurant and at the receptien in the morning of 31/5 |
7.5 |
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Anonymous
Young couple
United Kingdom
June 1, 2009
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Friendly staff, good facilities, nice food, close to city centre very hot, difficult to sleep |
6.5 |
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Lesley
Mature couple
Melksham,
United Kingdom
May 31, 2009
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Very handy for the motorway It seems t be a little shabby in need of a lick of paint |
6 |
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Anonymous
Solo traveller
United Kingdom
May 30, 2009
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Able to use the excellent leisure centre facilites; convenient for where I wanted to be in Carlisle. |
9 |
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Anonymous
Family with young children
United Kingdom
May 29, 2009
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The hotel was awful. Rooms were in poor condition and although it was non-smoking room the smell of smoke were everywhere. Breakfast was very poor, cereals in plastic boxes and coffee was served after 10 min waiting. |
2.5 |
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Peter
Family with older children
Ingleby Barwick,
United Kingdom
May 28, 2009
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leisure facilities |
8.5 |
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Anonymous
Young couple
United Kingdom
May 28, 2009
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Dinner was value for money - three courses for £15. It was not as nice as advertised. The decor was old and tired, paint peeling off the walls and couldnt get interent acess in the room. Far too expensive for the quality. |
3 |
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Kelly
Young couple
Chorley,
United Kingdom
May 28, 2009
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Quiet and friendly staff |
7.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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