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Swallow Imperial Hotel
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7.5
Top
Based on
76
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews
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Anonymous
With friends
Australia
July 8, 2009
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Friendly staff and fantastic atmosphere. Terrific bar at night. |
10 |
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David
With friends
manchester,
United Kingdom
July 3, 2009
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Nothing. It hasn't had a penny spent on it since the 1970's. The staff were unfriendly and unhelpful. The room was dusty, the shower was weak and there was plaster peeling off the wall in the bathroom. |
3.5 |
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Peter
Mature couple
keswick,
United Kingdom
June 29, 2009
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It is the central location that is so good (12 mins walk) without any hen or stag nights allowed. Bedroom window would not close properly because the handle had been forced. |
7.5 |
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Ged
Family with older children
Huntingdon,
United Kingdom
June 27, 2009
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Very convenient and pleasant location, with plentiful free parking. Very good customer service, impressive cleanliness, and respectable value. Outdated bathroom; inadequate ventilation generally. |
7.5 |
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Anthony
Young couple
MOSSEY,
United Kingdom
June 24, 2009
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near centre/metro When booking, indicated that breakfast was included. When directed to the booking.com conifrmation page, all of a sudden breakfast not included.... |
7.5 |
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Alison
Solo traveller
Amsterdam,
United Kingdom
June 18, 2009
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The staff were professional, friendly and helpful. We had to contact maintenance to tune in the TV. |
8.5 |
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Jim
Solo traveller
Liverpool,
United Kingdom
June 17, 2009
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comfortable bed |
7 |
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Peter
Solo traveller
Welwyn Garden City,
United Kingdom
June 17, 2009
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Price, location & quiet |
8.5 |
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Anonymous
Solo traveller
United Kingdom
June 10, 2009
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reasonable price, nice facilities |
8 |
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Martin
Solo traveller
york,
United Kingdom
June 10, 2009
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Was only there overnight but staff very friendly and helpful. Only thing I would say is it wasn't clear on the web page how to get to the hotel on foot once you left the metro link. Turn left out of the metro station at Jesmond and it's 200 yards straight on. |
10 |
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Darren
With friends
mulbarton norwich norfolk,
United Kingdom
June 10, 2009
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we had to wait for several things to be cooked for breakfast |
7.5 |
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Heather
With friends
Chertsey,
United Kingdom
May 28, 2009
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freindly check in staff profersional and freindly |
10 |
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Jane
Mature couple
Bangor,
United Kingdom
May 27, 2009
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comfort ad friendly staff only 1 tea bag! |
8 |
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Lynda
With friends
glasgow,
United Kingdom
May 26, 2009
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This reviewer provided a score but did not have any comments |
6 |
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Steven
Mature couple
Gainsborough,
United Kingdom
May 19, 2009
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Value for money, very clean, all room facilities modern & in working order |
10 |
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Talvinder
Solo traveller
WOLVERHAMPTON,
United Kingdom
May 18, 2009
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Friendly staff. A bit cold. Can do with a bit of redecoration/refurbishment. |
6.5 |
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Anonymous
Solo traveller
Australia
May 11, 2009
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This reviewer provided a score but did not have any comments |
6 |
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Kenneth
Mature couple
WINSFORD,
United Kingdom
May 5, 2009
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had to book very late on the day, staff could not be more helpfull even though we arrived at 2am,room spotless could do with the shower fixing but that never spoiled the stay good parking faciltys.Graet value for money compared with other hotels around the Jesmond area which charge alot of money for poor hotels and service with no car parking space. |
9 |
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Victoria
With friends
Chesterfield,
United Kingdom
April 22, 2009
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It was very expensive for a small room with no breakfast inc. The bathroom was very small and the toilet handle did not work efficently. Not being able t ohave breakfast and no option s to get breakfast it was not clear on booking it was not available. |
4.5 |
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Alan
With friends
Durham,
United Kingdom
April 13, 2009
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This reviewer provided a score but did not have any comments |
9.5 |
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Anonymous
Young couple
United Kingdom
April 6, 2009
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friendly staff, 10 minute walk into the centre rooms very basic on a main road, student area, |
7.5 |
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Neil
Solo traveller
Glasgow,
United Kingdom
March 29, 2009
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This reviewer provided a score but did not have any comments |
7.5 |
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Mark
Solo traveller
Kirkcaldy,
United Kingdom
March 26, 2009
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The room was clean and comfortable and the rate was excellent value for money Due to a fire there is no hotel restaurant, which is reflected in the price, but the staff at reception could have been a little more helpful when I was trying to find somewhe nearby to get some dinner. even having a list of local take aways at reception would help guests. |
7 |
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Dave
Group
kendal,
United Kingdom
March 23, 2009
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Clean and tidy Very hot in the room could not turn off the heating and the shower was not great. Will be better when you have a bar and restuarant |
7 |
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Mark
With friends
Islington,
United Kingdom
March 23, 2009
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Very clean, neat and tidy room with TV. Friendly, helpful staff. Hotel is in a good location and easy to find. Ideally, breakfast availability would be good. |
8 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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