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Hamlets Hotel and RestaurantLondon Road, ME20 6HJ Maidstone (Show map) Good, Score from 202 reviews“We thought the hotel was very good value. The staff were all very helpful and polite. Reception and check out were friendly and efficient. Breakfast was excellent. ”
Philip,
Astwith, Chesterfield
Just 5 miles from Maidstone, Hamlets Hotel and Restaurant offers free parking and free Wi-Fi. With an on-site restaurant, the hotel is within walking distance of East and West Malling Train Stations. The Hamlets Restaurant is elegantly decorated, and serves an international menu for lunch and dinner, and a buffet breakfast each morning. The adjoining Lounge Bar offers ample seating and serves a selection of beverages. Each of the individually designed rooms has free toiletries and a private bathroom. Rooms also feature a satellite TV and tea and coffee facilities. Wi-Fi is accessible in every room, and room service is also available. The Hamlets Hotel and Restaurant is a grand Victorian mansion house, and offers a 24-hour reception service. Daily newspapers are also available, and there is a spacious garden with outdoor seating in the summer months. Situated in the heart of Kent, Hamlets is just 20 minutes from Brands Hatch. Central London can be reached in under an hour by car, and the nearby train stations provide easy access to the London Underground (subway). Hotel Rooms: 52
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Total Hotel Score:7.5
Based on 202 reviews Guest reviews are written by our customers after their stay at Hamlets Hotel and Restaurant. |
Score breakdown
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Score filter |
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Anonymous
Family with young children
United Kingdom
September 7, 2011
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The bedlinen was very clean. Breakfast service was complete shamble, let down the rest of teh hotel. We came for breakfast at 9:15 had to ask and wait for table to be cleaned and ready another 10minutes. The food was running out no plates or bowls but staff was very slow, almost rude in their response.
2 out of 2 people found this review helpful, did you?
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5.4 |
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Anonymous
Solo traveler
Belgium
August 30, 2011
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Nice grounds, friendly staff, free parking and wifi. Although bath-tub and sink looked clean, bathroom floor (tiled) was filthy - had obviously not been washed (with mop/scrubbing brush, detergent and water) in several days! Given that the bedroom area was carpeted (dark floral pattern - hides a multitude), I shudder to think about when it might have been last hoovered!
2 out of 2 people found this review helpful, did you?
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6.7 |
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Ian
Mature couple
Moreton-in-Marsh,
United Kingdom
August 30, 2011
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Hotel was 'tired' and in need of update - staff were pleasant, room was comfortable and overall this one night stay met our needs.
2 out of 2 people found this review helpful, did you?
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6.7 |
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Nicola
Mature couple
polegate,
United Kingdom
November 30, 2011
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Wi fi qwas difficult to connect to, some rooms are a little tired. Dest was not near a plug socket no where to plug in laptop and phone charger etc.
1 out of 1 people found this review helpful, did you?
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8.3 |
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Philip
Mature couple
Astwith, Chesterfield,
United Kingdom
November 29, 2011
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We thought the hotel was very good value. The staff were all very helpful and polite. Reception and check out were friendly and efficient. Breakfast was excellent.
1 out of 1 people found this review helpful, did you?
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9.2 |
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Terry
Mature couple
L'Absie,
France
November 28, 2011
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Very friendly and helpful staff, good atmosphere, quiet and comforable. Ample free parking, Hotel is close to local amenties and Maidstone for shopping.. The all inclusive continental breakfast had plenty of variety and was more than adequate. Very satisfied an d would go there again On one of the two visits to the restuartant for evening meals, it seemed bar snacks meals were allowed to be consumed at the tables by people without a sense of dress code or appropriate language/behaviour. This seemed unfair to other diners.
1 out of 1 people found this review helpful, did you?
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9.6 |
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Wanda
Mature couple
CHEF-BOUTONNE,
France
November 16, 2011
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Superb public areas, particularly the lounge and conservatory. The continental buffet breakfast included in the price was excellent and the bar meals we had were delicious. Staff were very friendly, efficient and professional. And A loud humming noise just over the bed - disappeared at the foot of the bed so we moved the pillows and slept well!
1 out of 1 people found this review helpful, did you?
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9.6 |
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Jean
Solo traveler
London,
United Kingdom
August 30, 2011
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Close proximity to Kent attractions and cycling, mountain biking paths. Bathroom looking rather tired with old taps leaking and difficult to use, specifically in room 110
1 out of 1 people found this review helpful, did you?
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6.3 |
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Nikki
Young couple
sorden,
United Kingdom
January 4, 2011
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Staff friendly and efficient, room comfortable and clean, good value for money, continental breakfast was included in room rate and there was a very good choice; cereals, juices, good quality bread for toast, ham, cheese, yoghurts, fresh fruit and pastries. we had been a bit concerned about negative reviews for this hotel, but, glad to say, our experience was entirely positive. we had booked for two nights, but as we booked them at different times, were due to have double room for first night, then change to twin for second. the twin room was a much lower rate, but despite that they offered us the chance to stay in the double for the second night at the same rate as the twin room would have been - we were very impressed. we didn't like the coffee that was served at breakfast, but there were plenty of tea and coffee sachets in the room, so we just used those when we went back to our room after breakfast. also, tv was in a slightly awkward place in room - to the right of the bed, might have been so that noise to other rooms from the tv is reduced, but we would have prefered it to be at the end of the bed.
1 out of 1 people found this review helpful, did you?
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9.6 |
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Anonymous
Family with older children
Germany
February 27, 2011
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breakfast included in price restaurant closes to early
1 out of 2 people found this review helpful, did you?
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7.5 |
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Anonymous
Solo traveler
United Kingdom
February 5, 2012
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The warm welcome, friendly staff and atmosphere.
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7.9 |
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Anonymous
Solo traveler
United Kingdom
February 3, 2012
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Comfortable room, closeness to restaurants and business event. Upsairs communal areas are a little tired and dated
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7.1 |
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Paul
Solo traveler
Blonay,
Switzerland
January 30, 2012
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Good size room; staff friendly. Good breakfast.
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7.5 |
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Anonymous
Family with older children
United Kingdom
January 14, 2012
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Spotlessly clean. Staff very helpful The cleaning lady was very nice and friendly No pictures anywhere not even under the picture lights!!!
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9.2 |
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Anonymous
Young couple
United Kingdom
January 4, 2012
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Friendly and helpful staff on reception. A nice welcome. We were not impressed with the condition of the decor and furnishings in our room.
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5.4 |
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Gerhard
Solo traveler
Sproughton,
United Kingdom
December 10, 2011
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reception staff accommodating my reservation needs rooms are dated, windows from the 70s, bathrooms need updating
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6.3 |
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Wendy
Solo traveler
Quebec Ave,
Canada
December 8, 2011
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The location was very convenient for a family wedding, however the restaurant and bar unable to serve any food after about 7:30 or 8pm sunday night was very inconvenient.
Did you find this review helpful?
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7.1 |
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Anonymous
Group of friends
United Kingdom
December 7, 2011
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Lovely friendly staff with warm welcome. Extra bed was not really suited to an adult.
Did you find this review helpful?
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7.1 |
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Karena
Family with older children
hameln,
Germany
December 6, 2011
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The hotel itself was very attractive on arrival, reception area was lovely, bar staff great , had a nice stay
Did you find this review helpful?
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8.8 |
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Anonymous
Group of friends
United Kingdom
December 3, 2011
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The bar shut at 1100hrs and for business users entertaining clients this was a bit inconvenient
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6.3 |
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Carol
Solo traveler
Southampton,
United Kingdom
November 25, 2011
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Very pleasant and helpful staff. Everything needed in room. Nice and warm and easy to control heat. Lovely food in bar and at breakfast. Only a minor issue but a power shower would be easier as the water took quite a while to heat up.
Did you find this review helpful?
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10 |
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Liz
Solo traveler
London,
United Kingdom
November 21, 2011
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Friendly and comfortable hotel. Fairly convenient for public transport. Slightly shabby - hole in the carpet.
Did you find this review helpful?
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6.3 |
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Anonymous
Solo traveler
Netherlands
November 19, 2011
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Nice, spacious room. Everything looked clean and up-to-date. Wifi only in public areas. Heating was a bit noisy (pinging sounds as the radiator heated up or cooled down, annoying at 4 AM)
Did you find this review helpful?
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8.8 |
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Linda
Solo traveler
Clevedon,
United Kingdom
November 16, 2011
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Room comfortable and clean - though prefer a double bed receptionist very friendly and helpful. Drilling noise from the room next door at ten am - not walking distance from train station or shops
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6.7 |
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Anonymous
Solo traveler
United Kingdom
November 14, 2011
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Pleasant setting once I saw it in daylight having arrived in the dark. Only negative is the Twin room I had was way over heated, the radiator was 'burning' hot and could not seem to turn it down despite trying! Resorted to sliding the window open but had little effect to the very hot and stuffy room, this also meant increase in the traffic noise too.
Did you find this review helpful?
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7.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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