Swallow Newcastle Gateshead Hotel

They had taken note of our requests and provided extra pillows & walk-in shower.The staff were friendly and very helpful. We left the car in the car-park and used our bus passes to great advantage!

There was no bath-mat provided - I slipped getting out of the shower!

good natured staff,all questions answered

the window in the room was broken so couldnt get any air into the already hot room,also had a room right next to the lift

The Hotel was situated in close proximity of City with good faciliites for a short break

the staff very helpfull,near to bus interchange and metro,also food very good.

Friendly, helpful staff and good parking facilities

Room lacked air-conditioning

The room was a good size. The staff were welcoming and helpful

Parking wasn't signposted, and difficult to find

The Swimming Pool was closed and had been closed for over a month - this was not communicated to myself via Booking.com. This was a major inconvienence and disappointment as the swimming pool was the main reason for booking this particular hotel.

it was near to the town centre

the bathroom was covered with mould in between the tiles

the breakfast was great

the health club was closed

This reviewer provided a score but did not have any comments

Provided great value for money,

Decor is a little tired.

It was a good situation for what we needed to do in Newcastle. The room and bathroom were clean.

The room was extremely 'scruffy' and in need of redecoration. It was also very small for a double room. The hotel is set beside very busy roads and was very hot - no air conditioning. Having the window open as was necessary made for a very noisy and disturbed night. Breakfast times were very limited for a 3 star hotel and the food was very average - particularly the cooked part.

Good position for city and surrounding tours.

Needs redecorating, and furniture renewed in dining room