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Swan Hotel27-29 High Street, BN18 9AG Arundel (Show map) Very good, Score from 138 reviews“Staff were very friendley and helpfull. The room was clean and comfatable and was well appointed. The breakfeast menue was great, a very nice choice. the location, being in town was ideal. Ideal for couples for countaryside getaways.”
Trevor,
Clacton-on-sea
Situated in the heart of Arundel, this grade II listed Victorian building was completely refurbished in 2004 to combine traditional comforts with the facilities of a modern 4-star hotel. The town of Arundel is an enchanting place for you to explore. It is famous for its 12th century castle which was once the historic seat of the Duke of Norfolk, the premier Dukedom of the realm. The Swan Hotel itself dates back to 1759 and is a prominent building on the High Street. The hotel's bar, serving the family owned Fuller Smith & Turner Ltd Ale is popular with locals and guests alike. A large range of Real Ales and continental lagers are served. The restaurant which serves freshly prepared food daily and received a Visit Britain Breakfast Award – 2010. The menu is complimented by a wide range of quality wines from the 200 year old wine cellar. Hotel Rooms: 15, Hotel Chain: Fuller's.
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Total Hotel Score:8
Based on 138 reviews Guest reviews are written by our customers after their stay at Swan Hotel. |
Score breakdown
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Score filter |
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Anonymous
Mature couple
United Kingdom
January 17, 2012
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Open fire, decent beer, excellent staff, sound-night's sleep It is having a bit of a refurb in the bedrooms, which is needed.
1 out of 1 people found this review helpful, did you?
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8.8 |
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Ghislain
Young couple
Farnham,
United Kingdom
August 4, 2011
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The staff was really helpful, good breakfast!!
1 out of 1 people found this review helpful, did you?
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8.8 |
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Anonymous
Mature couple
United Kingdom
June 8, 2011
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Staff pleasant and breakfast good bed uncomfortable, bathroom shabby
1 out of 1 people found this review helpful, did you?
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6.7 |
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Ed
Solo traveler
Lyminge,
United Kingdom
February 5, 2012
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Very comfortable, staff very friendly and efficient, food excellent and a very pleasant stay. Would use the hotel again Although room was comfortable for a double room (Room 7) I would not like to have had 2 people in it - have to use the bed as a seat.
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9.2 |
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Ava
Group of friends
Portsmouth,
United Kingdom
January 31, 2012
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I have visited Arundel on 3 occasions over the past few years and have stayed at the Swan Hotel each time. It is the perfect location with beautiful surroundings and the staff were all lovely and helpfull. will be coming to stay again in the spring with my family.
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10 |
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Peter
Solo traveler
Cardiff,
United Kingdom
January 31, 2012
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The location in the centre of Arundel was very convenient. The breakfast was excellent. The room was very tired and in need of updating. The food was just passable. Probably wouldn't eat there in the evening if I stayed again as there are many good restaurants within walking distance.
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5.8 |
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John
Mature couple
Tonbridge,
United Kingdom
January 30, 2012
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Excellent site, combination of a busy pub with a good restaurant and hotel Rather small room - but I think we were the last to book. Water prtessure in bathroon sink too low.
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9.6 |
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Anonymous
Mature couple
United Kingdom
January 29, 2012
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the price
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8.3 |
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Justin
Group of friends
churston,
United Kingdom
January 25, 2012
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The location is great right in centre of town. The pub is nice with a good selection of beer. But above all the staff were very helpful and friendly. In the morning excellent breakfast .
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8.8 |
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Lee
Mature couple
Bishopsteignton,
United Kingdom
January 23, 2012
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Staff were great.
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7.9 |
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Julia
Solo traveler
Lancing,
United Kingdom
January 22, 2012
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Very good staff and a nice stay. Missed not having bath in the en suite
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8.3 |
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Julie
Mature couple
East Sussex,
United Kingdom
January 19, 2012
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We liked the fact that we were free to come and go as we pleased and could take our key without waiting around at reception when going out and coming back to the hotel.
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6.3 |
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Christopher
Mature couple
Eastbourne,
United Kingdom
January 17, 2012
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Friendly, warm and very convenient. Looking a little tired but still has plenty of charm.
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9.2 |
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Anonymous
Solo traveler
Ireland
January 14, 2012
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Rooms are nice, dinner was great.
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9.6 |
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Damian
Young couple
Eastbourne,
United Kingdom
January 2, 2012
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We stayed at the Swan Hotel for New Years Eve. From the moment we booked, the staff at the Swan were very helpful with all our requests and requirements. We arrived early and were offered a complementary tea and coffee. We were showed to our room quickly and telephoned a few minutes later to check we were satisfied with our room. All staff were incredibly helpful and friendly. Beata, the manageress was very polite and helpful. We would definitely think about returning.
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8.8 |
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Rachel
Young couple
Southampton,
United Kingdom
December 7, 2011
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The location was excellent and the hotel was comfortable. The breakfast was excellent and the evening menu was well varied and reasonably priced! The fire alarm went off several times before 8am on the sunday morning. We had not be advised of any tests and no explanation or apology was offered when we checked out. With our stay being a relaxing weekend break, the alarm woke us and was disruptive to our stay being so early in the morning.
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7.9 |
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Anonymous
Solo traveler
United Kingdom
December 5, 2011
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The food is excellent
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8.5 |
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Glenis-louise
Mature couple
rayleigh,
United Kingdom
November 24, 2011
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Lovely location and environment room was spotless and the staff were very attentive even offering to serve breakfast half an hour earlier on the Sunday morning to fit in with our schedule will definitely return
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10 |
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Anonymous
Mature couple
Ireland
November 21, 2011
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It is not a 4 star hotel. It is a pub with guest rooms overhead.
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5 |
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Anonymous
Mature couple
United Kingdom
November 20, 2011
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It's old world charm. Loved room. Bathroom was a bit worn
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8 |
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Debra
Mature couple
Ivybridge Devon,
United Kingdom
November 20, 2011
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Good value for money
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7.5 |
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Anonymous
Mature couple
United Kingdom
November 20, 2011
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The central location near a range of restaurants with a pleasant bar in the hotel. Staff are polite and helpful. We were disappointed having had room 2 at the same price to have room 5 which was so much smaller and not as clean. The toilet in particular had a small bloodstain on the lid and grime at the back of the rim. The shower door hit the basin with a crack because there is no space between the two. The breakfast menu is limited although the food itself was fine. I recommended the hotel after our 1st stay in room 2 to a colleague who was disapponted with the cleanliness of the room hence I cannot recommend it again. We would ahve returned for a thrid 2 night stay in March but now I am not sure.
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6 |
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Paul
Mature couple
cheam,
United Kingdom
November 20, 2011
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General traditional pub ambiance. Comfortable and very well positioned in a lovely town.staff very good, we were upgraded without asking Very uncomfortable about the nightly lockdown.although the fire exit was very clearly signposted, would prefer a reception and front door.
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7.9 |
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Anonymous
Family with older children
Guernsey
November 19, 2011
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Honest traditional pub & resteraunt. Local enthusiastic staff. Sensible price and no gimics. Rooms were a bit small but comfortable.
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8.8 |
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James
Mature couple
Richmond,
United Kingdom
November 16, 2011
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We booked a room with Booking.com, but the hotel had no record of our reservation. However, Carol, the manager, was very understanding and efficient and found us a lovely room for the two nights of our stay. Everyone at the hotel was attentive. We enjoyed the large breakfast and ate both of our evening meals in the restaurant. Carol, in particular, made our visit more enjoyable. She is an asset to the hotel.
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8.3 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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