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Newest reviews for Macdonald Swan Hotel

  • James
      United Kingdom
    26 August 2014

    The location The comfort The facilities

    Nothing to dislike

    8

  • Peter
      United Kingdom
    21 August 2014

    Menu

    5.8

  • Hugh
      United Kingdom
    12 August 2014

    loved the breakfast...ALL VERY FRESHLY COOKED Good sized bedroom with comfortable beds

    the only thing about the bedroom was the pillows which were too soft.

    10

  • Stephen
      United Kingdom
    10 August 2014

    friendly and helpful staff and comfortable lounges.

    unfortunately the evening dinner was very disappointing the chicken was almost inedible and I really should have complained. Because I have stayed twice before I have decided to stay again but eat else were in the evening.

    8.3

  • Tim
      United Kingdom
    6 August 2014

    Great hotel in a handy location for exploring the Lakes. Staff were friendly and helpful. Very enjoyable four night stay.

    9.6

  • Jacquelyn
      United Kingdom
    3 August 2014

    Location fab.

    Had to be careful everytime we went in the bathroom in case we scalded ourselves on the heated towel rail.

    7.5

  • Ken
      United Kingdom
    3 August 2014

    Outstanding views from bedroom Quiet hotel, central location for accessing the less commercial Lakeland areas Wi Fi in bedrooms Breakfasts

    Stained, threadbare carpets. Cigarette odours. Tired decor Staff not very welcoming

    6.3

  • Rachel
      United Kingdom
    3 August 2014

    Breakfast was good

    The bathroom was dated and could possibly do with some redecoration

    7.5

  • Julie
      United Kingdom
    31 July 2014

    A very relax, homely hotel. Hotel staff are helpful, the food is excellent an the beds are exceptionally comfortable. We will be back!

    9.6

  • Anonymous
      United Kingdom
    28 July 2014

    The location was perfect...beautiful setting and the staff was very helpful!

    The musky smell in the room!

    7.9

  • Michael
      United Kingdom
    24 July 2014

    Not being able to turn the hot towel rail off, even staff could not. Wall paper was starting to peel and a general feeling of a run down property.

    5

  • Deborah
      United Kingdom
    17 July 2014

    Good location, just a short walk in to the village. Breakfast was extremely good.

    My only criticism was regarding the comfort of the mattress; have slept on better.

    7.1

  • Ian
      United Kingdom
    14 July 2014

    The Staff were polite and friendly. The gardens were in an immaculate condition and gave wonderful views of the mountains.

    The rooms are a little dated and require some TLC.

    7.5

  • Nicola
      United Kingdom
    10 July 2014

    Location Staff in general Excellent service at breakfast

    £3 charge on any credit card payment on checkout (not advised of this up front) Staff shortage in bar in evening when it was extremely busy - only one staff member who had to pour/serve drinks, take food orders, make coffees etc etc Some maintenance needed - eg noisy creaky floors, jaded decor, stiff doors.

    5.8

  • Susan
      United Kingdom
    8 July 2014

    Good location, friendly staff, good food and good facilities. All that you need for stop over. A little pricey but worth it.

    8.3

  • Norma
      Australia
    3 July 2014

    I liked the room because it had heavy curtains, allowing us to sleep without the light coming in. The room was also very pleasant. Breakfast left you with a variety of choices and service was prompt. We also received a little gift of shortbread when we left. Thank you for a lovely stay in a pretty little village. Your hotel did not compromise the overall setting.

    There wasn't much to dislike.

    9.6

  • Trevor
      United Kingdom
    29 June 2014

    Relaxing atmosphere, friendly staff.

    7.9

  • William
      Australia
    21 June 2014

    Pot of tea for £5! That sharpened me up a bit!

    7.9

  • Penny
      United Kingdom
    21 June 2014

    lovely food in restaurant staff were very good and helpful.

    can only get baked beans for breakfast not for bar snacks like pie chips with vegetables!!!! come on.

    7.5

  • Michael
      United Kingdom
    20 June 2014

    The Breakfast was excellent

    7.5

  • Lynda
      United Kingdom
    18 June 2014

    The food was great. We ended up taking advantage of breakfast, lunch and dinner. The staff were also very accommodating and it was nice they let us into our room a few hrs early and let us leave our car in the car park after checking out while we went for a cycle.

    The room was far too hot & the bed too soft. We ended up removing the duvet from the cover & just sleeping with the cover only. Having a sheet available and a fan would have helped.

    6.3

  • Andrew
      United Kingdom
    18 June 2014

    Friendly staff and excellent breakfast.

    Creeking, noisy floors and hard mattresses.

    7.1

  • Barry
      United Kingdom
    17 June 2014

    Nice Hotel in a good location

    Cost - over priced Hotel including the food and beverage, not good value for money i.e. Tea £4.53 a cup

    5.8

  • Karen
      United Kingdom
    12 June 2014

    We had the most comfortable bad ever, and after a wet days walking on the hills there was a great drying room.The individual staff were lovely.

    Organisationally it was a bit like staying at Faulty Towers and the evening meal was unimaginative. The price of a packed lunch was a joke!! ( we did without!!)

    7.9

  • Anonymous
      United Kingdom
    6 June 2014

    Staff were pleasant & helpful. We had a nice meal outside in the garden. Location fantastic.

    I was expecting for the price we paid more of an experience. Little things like some of the tiles in the bathroom were cracked & the room was generally a little worn. Shower gels etc were not replaced each day automatically. Breakfast was a little on the small side. Bar facilities not inviting especially the room for bar meals.

    7.1

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