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My Booking.com
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Recently booked in Grasmere
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Good,
Score from 23 reviews
The Swan at Grasmere has elegant, cozy lounges and traditional rooms with free mineral water and satellite TV. Central Grasmere is within a 10-minute walk. Set in the Lake District National Park, all of the rooms at the 17th-century Swan Hotel have tea/coffee facilities and large desks. Some rooms have countryside or garden views. Walkers Bar features a cozy fireplace, local ales and a traditional menu of homemade local dishes. Waggoner’s Restaurant offers a modern British menu of local produce, and a large international wine list. Macdonald Swan Hotel has free parking and there are many walking routes close by. Ambleside and Windermere are within easy reach. Hotel Rooms: 38, Hotel Chain: Macdonald Hotels & Resorts. Most recent booking for this hotel was yesterday at 19:10 from United Kingdom.
GeneralRestaurant, Bar, Grounds, Non-Smoking Rooms, Safe, Heating ActivitiesFishing, Hiking, Horseback Riding ServicesRoom Service, Dry Cleaning, Breakfast in the Room, Packed Lunches
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Total Hotel Score:7.8
Based on 23 reviews Guest reviews are written by our customers after their stay at Macdonald Swan Hotel. |
Score breakdown
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Score filter |
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Ashley
Mature couple
Stockton on tees,
United Kingdom
May 9, 2012
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Hotel reception Richard is a great asset. All of the staff are very friendly and cant do enough for you. Great location. Not the cheapest but worth putting up with a couple of things for the location and friendly staff.
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8.8 |
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Bill
Group of friends
Ponteland,
United Kingdom
April 24, 2012
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Excellent staff - good breakfast Unsalted butter at breakfast Bed too small - Room 36 No free wifi
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7.5 |
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Steven
Mature couple
MANCHESTER,
United Kingdom
April 23, 2012
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The staff were extremely friendly and attentive The hotel seemed a little "tired" The paint was flaking of the ceiling in the bathroom and the table lamp was broken. Creaking floorboards everywhere which although quaint to begin with started to be annoying.
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7.9 |
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Ira
Group of friends
Shevington,
United Kingdom
April 11, 2012
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Our room was comfortable and nicely furnished. Dinner was pleasant and served pleasantly and promptly. There are several small lounges where one can sit. Acoustics are 'good' ... not too much noise. Even in a smallish lounge no sense that others were disturbed by conversation. The hotel and dining room was pretty full but it was relaxing and private. The location in the mountains is superb for walks of all kinds in the Central fells . Views from rooms are very good. Our booking was last minute so we had a view of the car park.Even that was not unpleasant. The carpets and curtains are now a little 'tired'. We were told on the internet that we were entitled only to Continental breakfast but were offered full breakfast... This is apparently standard at the Swan. The dining room is dark in daytime but this is part of the charm of this old hotel which was frequented by Wordsworth and his fiends
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8.8 |
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Ronald
Mature couple
Seaham,
United Kingdom
December 6, 2011
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Very friendly, Cosy, Great food, Central locality for walking. Bathroom looking tired.
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9.2 |
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Barbara
Mature couple
middleton one row, darlington,
United Kingdom
October 13, 2011
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The best thing about our stay at the Swan Hotel was the attentiveness of the staff. Without exception we felt that all of the staff treated us so well. Perhaps the bathroom was in need of an update?
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8.8 |
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Val
Group of friends
Wigton,
United Kingdom
September 28, 2011
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The location is, of course, stunning. The room was very comfortable, clean, and with a lovely view of Helm Crag and the hotel gardens. Staff were friendly and helpful. Parking convenient and free. We did not dine in the hotel, but breakfast was plentiful and varied. I didn't like the pillows - would have liked a choice of feather. En- suite very small, though it did have a bath - good point.
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8.8 |
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Geoffrey
Mature couple
grafton,
Australia
September 26, 2011
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We liked the locality. We have a set of 6 table placemats of "old english pubs"and decided to make our trip to the U.K. a little different and visit all 6 of them. We enjoyed the hotel but were a little dissapointed with our meal, having chosen lamb we found it to be very dry and it should be moist.
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7.9 |
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Malcolm
Mature couple
Hartlepool,
United Kingdom
September 20, 2011
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The food was excellent and well presented.
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8.8 |
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Linda
Mature couple
Low Bentham,
United Kingdom
June 28, 2011
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The location was lovely and the hotel was very nice. The room was well decorated and very comfortable and clean We met for a family reunion - 4 couples all middle aged. We had a nice evening meal but the courses were luke warm only and the service was on the one hand over fussy (we do not need to have our napkins placed on our knees) and on the other hand poor (my sister had tea splashed over her and although we asked for more bread at breakfast the person who asked was given one slice and then the basket was taken away!). On the Saturday evening the 8 of us were sitting in the bar having a quiet drink and chat and the bar was shut at 10.30 p.m.! This is disgraceful for a Saturday night when there are residents in the bar who are drinking in (very expensive) rounds.
1 out of 1 people found this review helpful, did you?
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7.5 |
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Andrew
Mature couple
Tetbury,
United Kingdom
June 14, 2011
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The staff were professional and friendly, breakfasts were excellent. Good location,close to some great walks where you can leave your car in the hotel car park. We were at the back of the hotel so we did not hear any noise from the main road. Dining room pleasant to eat in. Plenty of parking and just a short walk to Grasmere centre. The only issues were the condition of the corridors and for the price of the Excecutive room it was not of the standard I would expect.The bathroom was small and the tiling needed re doing and the sink was stained. Perhaps a cheaper price for this room would be better.
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7.9 |
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Karen
Young couple
Newton Aycliffe,
United Kingdom
June 6, 2011
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Found the rooms very warm and would have been nice to have had a fan in the room.
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7.1 |
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Rongen
Group of friends
Kingston Upon Thames,
United Kingdom
May 4, 2011
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totally messed up with one of our bookings, gave us a tiny room while others in the same trip had much bigger rooms. But the staff was quick to relocate us to a room with the same standards as others.
1 out of 1 people found this review helpful, did you?
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5 |
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Elizabeth
Young couple
ST.Helens,
United Kingdom
May 3, 2011
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We enjoyed the peace & quiet.We were on our wedding anniversary,(35yrs).& on the same day as the royal couple.We didn't receive any preferential treatments,but we did enjoy are stay. All the staff were friendly,helpful & very cheerful,nothing was to much trouble for them.however we did think £8.50 for 2 bottles of still water was very,very expensive.This did shock us.
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7.9 |
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E.
Mature couple
Zaandam,
Netherlands
September 29, 2011
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vriendelijk personeel, ruime kamer gedateerde en slecht onderhouden badkamer (gebroken tegels, vieze voegen)
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6.7 |
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Anonymous
Mature couple
United Kingdom
April 6, 2012
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Good location, stayed several times before. This time service at dinner was very slow and part of order delayed by 35 minutes as kitchen forgot order
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7.9 |
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Anonymous
Mature couple
United Kingdom
April 12, 2012
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Our room was very comfortable, the food was good and all of the staff were very helpful and polite. Nothing was too much trouble. The advertised log fire wasn't lit! - and though the hotel was warm, the weather conditions outside were dreadful! It would have added to the atmosphere!
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10 |
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Anonymous
Mature couple
United Kingdom
June 7, 2011
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Location good. The room was disappointing, rather tired looking and with only 1 bedside table. The bathroom was dated as was the decor of the room. Limited television channels.
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5 |
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Anonymous
Mature couple
United Kingdom
May 11, 2011
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Very freindly staff at every level, reception, bar, breakfast service and night porter. They took the trouble to chat as if this was our local and not just weekend guests. We felt very welcome and at home because of this. Many many thanks to the staff. The bed was very very comfortable. The rooms seemed to be past their best, could do with a refurbishment. We thought we paid a lot of money for two nights stay and were expecting a little more luxury for that price. Booking into a "pub" we expected a more informal atmosphere in the bar but it really did feel like a hotel and restaurant, but the staff made up for the atmosphere.
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7.5 |
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Anonymous
Group of friends
United Kingdom
April 10, 2012
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Completely over priced hotel overpriced
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4.6 |
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Anonymous
Mature couple
United Kingdom
March 14, 2012
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Traditional friendly hotel with good restaurant and facilities
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8.8 |
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Finn
Mature couple
Little Sutton,
United Kingdom
August 26, 2011
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There are no comments available for this review
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9.6 |
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Sean
Mature couple
ballycotton,
Ireland
October 12, 2011
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There are no comments available for this review
Did you find this review helpful?
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8.3 |
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Ian
Mature couple
PENRITH, Cumbria,
United Kingdom
September 13, 2011
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There are no comments available for this review
Did you find this review helpful?
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8.8 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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