Best Western Swiss Cottage Hotel  

We had a very good stay in Swiss Cottage Hotel. Position was really good, just 10 minutes from Westminster underground station. Our room was comfortable and clean. Staff friendly and helpful. I reccomend this structure.

We appreciated the great location, the Victorian decor and the proximity of your hotel to superb restaurants. The staff was always pleasant, courteous, and always helpful. I would definitely stay at the Best Western Swiss Cottage again.

It was perfect for our purposes, price, location, amenities.

The elevator was a little small

Very clean. Convenient because the tube satation is only three mnutes' walk. We enjoyed staying at this hotel. Our room was twin beds and had a bathtub. We were happy with the bathtub.

We stayed here four nights. On the third day, we didn't have a spare toilet paper. Just one roll toilet paper wasn't enough for two people.

The Location & staff. The location was just perfect for what our needs were. The staff were also very helpful & extremely friendly.

It was rather noisy outside the hotel & the problem was the room had the heating on, on max & it was 21 degrees & so we needed the windows open to try & cool off! That was also the reason I marked the comfort down as we struggled to sleep as it was so hot - as did other people we spoke to, But we wouldn't hesitate to use the hotel again.

The hotel is just a short walk away from England Lane which is a lovley shopping street with bars and restaurants.

I love this place. After squeezing into tiny rooms with lumpy beds in another European country (which will remain anonymous), I got space, comfort and great service for the same price at The Swiss Cottage. It is the only London accommodation I will head for in future. 10/10!

Very close to jubilee line

Worst pillows ever, no control over heating in room.

Far better than I had expected for a London hotel at that room rate. I was really pleased - although I did get a double room for the price of a single. The hotel is old but very sympathetic and the lounge bar looked nice. I will stay again (but will see what a single room is like). Very good location and only a brief walk from the underground and bus stops, so great for west end and city connections. I did not try the breakfast.

Creaky floorboards.

This converted row house complex makes one feel like you are living in a little bit of London past. the single room was large onough for a single comfy bed, writing desk, large windows that open to fresh air and to hear the birds in the morning. Area is completely residential, no traffic noise, yet a short block to walk to theb Swiss Cottage Tube station. Prior to dparture I had purchased Best Western gift cards with my AirMiles cdredits and they used those without question. Breakfast, even at 7-8 BP was worth every penny, charming eating area which looks like it would open to a garden in the smmer. I like the concenience of starting off the day without having to search for a breakfast place. It is an old house, floors and stairs a bit creaky, old fashined european elevator...absolutely lovely...but the bathroom is immaculate and everything you need is there.Hairdryer, Coffee, tea, kettle etc in room. I would stay there in a heartbeat, compared to hotels, it is a great experience and good value.

The elevator only goes to the third floor and you have to walk to the fourth floor rooms, short flight of stairs, do-able by almost anyone. Completely non-smoking hotel...but someone was smoking in a nearby room and it smelled in the hallway....but that has nothing to do with the hotel...just with rude inconsiderate travellers. When I mentioned it to recption when I departed they were of course, very apologetic...but what can they do unless they catch someone in-the-act..... my issue is with rude smokers not the hotel. I have found that the smokers are mostly from one particular European country just across the Channel from UK....but I won't mention the name...you will find out for yourself!

The reception staff were very abrupt when I checked in, because I was in work clothes it was obvious u wasn't the normal guest! Room was dark and pokey, no digital tv as advertised wouldn't stay here again if it was free!

The hotel's location made it a very quiet and comfortable stay Very pleasant staff also.

The only slight issue was that the hot water for the shower could have been hotter.

Comfortable room. Good breakfast. Central location.