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Best Western Swiss Cottage Hotel
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When would you like to stay at the Best Western Swiss Cottage Hotel?
Top
Based on
205
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Yuval
Solo traveller
Tel Aviv,
Israel
December 7, 2009
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If you are a non-smoker, watch out - even though you may think you have booked a non-smoking room, they do not guarantee you get one. I came in late at night and found out that my reservation small print included the wording preferred non-smoking" and I had to argue my way into a non-smoking room. The rooms need refurbishment and the hot-cold water is still an issue - try some other other, you will probably do better. |
4 |
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Jamie
Young couple
hitchin,
United Kingdom
November 26, 2009
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Some of the furniture looked nice. nice chandelier THe hotel is in an awful location, lacking easy access for taxis. The room was noisey (floorboards) and hot due to massive radiators. no air con. THe bed was two singles pushed together, and incredibly uncomfortable. Lastly the 'duvet' was a couple of blankets. |
3.5 |
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Robbi
Solo traveller
stirling,
Australia
November 24, 2009
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Proximity to underground. Nice public lounge. Some of the furniture in my room was uncomfortable or damaged. Staff were not particularly friendly |
5.5 |
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Anonymous
Mature couple
Israel
November 21, 2009
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It was quiet and calm for a city hotel. It was close to bus and tube stations breakfast lacked good-fresh bread and croissants and quality coffee |
9 |
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Anonymous
Mature couple
United States of America
November 16, 2009
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The public room next to reception is quite nice and the location of the hotel was very concenient--only blocks from our daughter's home. The bed was awful! It was too small, but we could accept that (my husband is 6'4"). What we did not like at all was the poor quality of the mattress, which was just miserable. |
6.5 |
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Anonymous
Young couple
Germany
November 11, 2009
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It's very close to the tube! The staff were friendly. The room was okay but not very clean. The breakfast room was not too cosy. |
6 |
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Ekaterina
Solo traveller
Moscow,
Russian Federation
November 7, 2009
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Nice hotel, very cosy. Feels like home. Clean rooms ; friendly staff. Situated in a quiet and beautiful place. Not too many tourists around. |
10 |
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Mrs
Mature couple
Westfield, Stubb Road, Hickling, Norwich,
United Kingdom
October 22, 2009
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Booked a superior double worth the extra money as very spasious |
8.5 |
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Nicola
Family with older children
dundee,
United Kingdom
October 9, 2009
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excellent location,quiet area very close to tube station and excellent access to city.Clean and generally well maintained. staff not particularly helpful, not unhelpful when asked, but not the best on customer service skills! |
7.5 |
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Michela
Young couple
Roma,
Italy
October 2, 2009
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Everything was fine, the hotel is convenientely located very near to a tube station. We didn't have any problems at all. Our room was at ground/basement level, downstairs from the reception. This was not such a big problem, but a room upstairs would have been better. |
7.5 |
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Anonymous
Solo traveller
Japan
September 29, 2009
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nicer than anyone's review. Hotel staffs are friendly and free internet in own room. and it's very calm place in Swiss cottage where many people would like to live in life. I recommend for women cos safety area and there is lift in the hotel. |
8.5 |
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Ian
Mature couple
south shields,
United Kingdom
September 20, 2009
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no parking |
8 |
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Fernando
Mature couple
santiago,
Chile
September 19, 2009
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Cleanning and a very good location ,near the metro Too tight,you dont have any space at the room |
4 |
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David
Solo traveller
Newport,
United Kingdom
September 8, 2009
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Convenient and quiet location. |
8 |
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Sidonie
Family with older children
worongary,
Australia
September 7, 2009
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position to central london. pleasant service and rooms |
7.5 |
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Loredana
Mature couple
Milano,
Italy
August 31, 2009
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Good location and very quiet |
7 |
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Anonymous
Mature couple
Greece
August 28, 2009
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the location was fantastic - right beside the tube station but the hotel opened onto a quiet street. |
7.5 |
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João
With friends
Lisboa,
Portugal
August 27, 2009
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The area of the twin room was really big, considering the location and the price paid. |
8 |
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Grahame
Mature couple
Christchurch,
United Kingdom
August 26, 2009
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Problems sorted efficiently. Bed uncomfortable first night. Second night moved at 2.30 am due to overpowering smell. |
6 |
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Stackvision
Solo traveller
Bradford,
United Kingdom
August 24, 2009
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Really handy for Swiss Cottage tube (Jubilee Line). Free wifi - a big bonus in London. Staff very helpful.Clean and reasonble size room with new en-suite. On a side street so its not too noisy at night. As others have said, hotel is looking a little tired. Rooms very warm (No Aircon/Fan so slept with windows open) |
8 |
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Anonymous
Young couple
United Kingdom
August 22, 2009
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Quiet, value for money Dated, uncomfortable bed |
7 |
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Barry
Solo traveller
Frome,
United Kingdom
August 5, 2009
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I was made to feel welcome, from arrival to departure. Room was spotless and well furnished. Full stock of free tea, coffee and hot chocolate added to the welcome, I will definitely use this hotel again. |
10 |
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Anonymous
With friends
Italy
July 31, 2009
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Location Rooms are really too old, towels and bedding not enough clean. We were at the upper floor first nights (under roof - hot like a greenhouse - bathroom always smell bad - water was only hot available - no ways to get it cold - ). When asked for a change, receptionist told me to come back to him next day within 11 o' clock to ask again. The could have taken a note instead asking me to come back for the same question. Anyway They are not customer oriented as requested nowadays |
2.5 |
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Adrian
Mature couple
Gosport,
United Kingdom
July 28, 2009
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no parking available |
4 |
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Henri
Mature couple
Genval,
Belgium
July 28, 2009
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Very good and quiet hotel, excellent facilities, close to tube acces, |
10 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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