Swynford Hotel  

Superb location, lovely old building, pleasant friendly staff and a lovely room.

The choice in the Restaurant is poor and we ended up having to go out for a meal, which is not what we wanted. They will never achieve a decent reputation if they don't improve their menu options. We have a lot of friends who stay here and this is the general concensus. Love the Hotel and Ambiance but the variety of food......................

On our arrival the dining room was rather cold and draughty. However by breakfast the next day the heating was on. The afternoon tea was good value but we thought the dinner menu was a bit expensive for what was on offer

Very comfortable with lovely ambiance. Staff always very helpful.

Very pleasant and attentive staff. Good service and food in the restaurant and a nice comfortable room albeit in need of a bit of renovation, which they are doing in the New Year. Really enjoyed our experience and we will be going back soon.

We used the hotel as stop over post a wedding / wedding reception. We told the hotel receptionist we would be back late but they failed to tell the night porter so we found ourselves on the doorstep in the wee hours banging on the kitchen door to be let in! Other than that the location was good for us and the room clean and comfortable. Didnt try the restaurant - looked like the hotel is set up for New Market race goers.

When booking it looked good value for money, but the room was not a comfortable place to stay. The bed was narrow and hard, there were no chairs to sit on and watch the TV. The TV was poor, very old and difficult to use. We had a bad night! The charge of £15 for our small dog was £1.50 for each hour he was in the hotel! Breakfast finished at 9.30. We arrived at 9.00 and there was very little fresh fruit. I asked if some more was coming and was told that it was so late that the Chef would not be putting out any more Toast was a special order by the slice.. Not a Special Place to return to.

Ours was a particularly lovely room. Plenty of space and lovely decor. Bed was very comfortable. Facilities in room excellent. The staff were all extremely helpful and courteous. Breakfast in conservatory was very good.

Window sills inside the room needed cleaning as they were very dusty. For the £175 per night we paid, they should have been clean. Similarly when the windows were opened, the outside sills were absolutely covered in thick birds' mess. These sills looked revolting and should be cleaned regularly.

Beautiful setting, clean and comfortable

I loved the house how it looked from the outside ,very quaint ...then the inside ...love the period features and it had a very relaxing atmosphere about it, the piano in back round had a very relaxing touch ! The food was stunning ...i eat out alot and it was really the best i have ever tasted i would return for just this reason alone ..but i would return as it was a very pleasant experience in all .Room was decorated with the style of house in mind and extremely clean !!!! i will return with some friends during the summer hols ..and i shall recommend a stay to anyone wanting some style and escapism from London and a fab location to races also just 1 hr from London ...Thanks for a great stay !

I would just say the staff seemed a little inexperienced in a very mild since ..i think they would benefit from a manger presence ...the staff were good but needed some training to answer some very typical questions ...all n all ..friendly atmosphere !

Friendly and attentive staff, attractive location and good food.

Breakfast buffet was uncovered and hence attracted flies to the food.

We only stayed 1 night but the dinning area and grounds were very nice.

The bedrooms were very clean and comfortable - they were excellent for the rate we paid and the hotel made every effort to accommodate our family of 5 (eg gave us two rooms next door to each other and put a comfortable camp bed in one of them). The staff were very pleasant

The bathrooms were somewhat tired and our shower didn't work (hardly any pressure; didn't warm up). The breakfast was mediocre - had been sitting around in serving dishes for what we assumed was a while as it was pretty poor quality. The exception was the eggs which were cooked to order and were fine

Location, Room, Staff, Food

The coffee machine is a bit difficult to work out, it needs a script!