Sylvern House  

Everything

Nothing

Friendly owners. Cleanliness. Free Wi-Fi. Great breakfast. Good base location for exploring the town.

Nothing to dislike

my whole stay was very good, the owners were very helpful and breakfast was excellent.

The reason I rebooked :- Friendlyness /cleanliness/ Excellent food, good location, unable to find any faults. Many thanks from my wife and I, for an excellent stay.

The breakfast was amazing and the service was second to none

We were warmly welcomed and offered advice on eating out, parking and directions. The food was good, room pleasantly warm and well equipped with everything we could need.

I had a squeeky bed!

Nice breakfast

Nothing, all ok

Richard and Vickie were very friendly full of information regarding where best to eat. the breakfast were well above the normal with a menu every day with plenty of choices. the rooms were clean and well presented with all usual tea coffee, hot chocolate , bottled water.

The owners made us feel very welcome and relaxed

very clean and friendly, very helpful. good location to town and central to both north and south beaches. a selection of various restaurants within walking distance. one of the best freshly cooked full english breakfasts we've had and a good choice.

Very clean, warm welcome and really good english breakfast.

Mattress and pillows a bit uncomfortable.

Owners were extremely accommodating, they also allowed us to take our dog along which was really helpful for us! Plus breakfast was amazing. Also, we paid for a small double but when we arrived there was the larger double available so they upgraded us to that without us having to pay extra, saved us £40!

The bed was a bit lumpy and uncomfortable but that is all, otherwise the room was very pleasant

the room was spotless and the host very polite and welcoming

Very friendly owner. Breakfast delicious. Handy for beach and shops.comfortable rooms.

No hot water for showers. Pub close by noisy til early hrs.

Friendly helpful pleasant staff. Well located on the headland of the bay. Quiet but not too far from Stephen Josepth theatre and north bay.

Very warm welcome from the owner. Room was excellent, booked a double room which had ample room. We were allowed to come and go as we pleased, its less than ten minute walk to town centre and five minutes to beach so ideal location. Best part is the breakfast, best full English I have ever eaten in a hotel - you order the night before and its all ready for you in the morning - no limit on what you can have. We will definitely be staying here again on our next visit. No problem with parking either as you get given a permit for length of stay.

Just about everything, room spotless, staff friendly, food excellent, only downside was because of our late booking, we were allocated the room at the very top ( bathroom / sink etc., very small ) we are in our seventies and relevantly fit, I would think possibly other senior sitizens would have really struggled to climb the number of stairs. I would certainly recommend the Sylvern House ( I will book in advance on our next intended visit, and hopefully get a room on a much lower level ). Kind Regards Mr. C. Holmes

Only the small bathroom at the very top of the house

Very genuine welcome to this excellent hotel just 2 minutes from the clifftop. Beautifully decorated with great style and all possible facilities. Hospitality is outstanding from the very good complimentary room tray to the superb and copious breakfast which is truly outstanding. The host is very helpful, kind and accommodating. Guests certainly get star treatment and Sylvern House definitely deserves a 5-star rating!

the owner is really a very very nice one, and thanks for his help. quiet and clean room, delicous breakfast.

because of the top floor room, the wi-fi signal is very weak

Only had a brief stay, but was made to feel really welcome by Richard from the moment I arrived. The room was also decorated nicely and the bed was really comfy.

It's located just a short walk from the main town centre and very close to both the castle and the North bay seafront. The hotel itself is also really well maintained and the rooms are to a higher standard than I was expecting for the low price.

Richard & Vicki were friendly and welcoming. They cook a wonderful breakfast!! The rooms were clean, tidy and comfortable, which is what our group wanted. They didn't even mind us coming in late!! They even let us but our 5 motor bikes in their back yard.

The heating/hot water was a bit noisy when it came on and did wake us up.

very welcoming and very good service.

room was a little on the small side

The hospitality ws really good and various complimentary refreshments which were topped up daily were really good. The breakfast menu was excellent with so much to choose from. I had no problem with parking.

The stay was very relaxing and the proprieter was friendly and easy going , the level of attention we recieved was perfect , we were free to come and go and were not interupted unless we needed to speak to anyone . The room we had was Pet friendly (as we requested ) it was lovely and clean and fit for purpose , no cream carpets to make us feel nervous about spoiling (our dog was right at home ). The Location was ideal for easy access to Town and Both Bays....... had lovely walks and stunning scenery within 2 mins walking distance . The food was excellent in choice quality, presentation and hygeine.

We didnt have a view from the room ( we hadnt asked for one).

Enjoyed our stay there, and certainly would return if in the area. Manager very nice, and helpful. Lovely area quite close to sea-views, and shops. Breakfast was excellent. Clean and tidy, and would be excellent place to stay for family holiday.