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Show map The Telford Whitehouse Hotel

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Newest reviews for The Telford Whitehouse Hotel

  • Margaret
      United Kingdom
    August 26, 2014

    Spa facilities

    Nothing

    8.8

  • Maurice
      United Kingdom
    August 24, 2014

    the location was ideal for family visits, also the use of the spa was great

    10

  • Ian
      United Kingdom
    August 19, 2014

    Stayed here for v festival and even though they obviously increased the prices quite a lot for the weekend of the festival it was a nice hotel with no faults

    7.9

  • Anonymous
      United Kingdom
    August 13, 2014

    Since last staying at the Whitehouse we felt the menu had improved, the breakfast was particularly good and staff efficient.

    Lumpy pillows!

    7.5

  • Steve
      United Kingdom
    August 13, 2014

    nice clean, airy room friendly staff easy parking

    location leaves a bit to be desired

    6.7

  • Anonymous
      United Kingdom
    August 12, 2014

    Friendly staff, comfy bed, good leisure facilities, clean room

    We got back to the hotel from a night at a friends at 2am, rung the doorbell and noticed the night porter saw us through the blinds however did not open the door! After about ten minutes of ringing he let us in without apologising! Outraged.

    7.9

  • Christopher
      United Kingdom
    August 10, 2014

    Comfortable, good shower, good toiletries provided, clean.

    Bar closing at 10.00pm!

    8.3

  • Anonymous
      United Kingdom
    August 5, 2014

    Space in the room, excellent bathrooms, good breakfast choices.

    Rooms were too hot,

    7.5

  • Helen
      United Kingdom
    August 3, 2014

    Although we didn't use them the facilities including swimming pool and gym were lovely. The hotel room was spacious and comfortable, staff friendly. Location was good and car parking free and plentiful. No extra charge to take our dog.

    Booked online in June requesting a ground floor room as was taking our dog. When we rang a few weeks prior to the stay they knew nothing about the booking, they could see we had booked but it hadn't been transferred to their system! On arrival room was no-where near an exit to get out of the hotel, not much fun at 3am taking the dog out for a wee past the reception area! Bathroom very tired and grubby, mould on tiles, bath in desperate need of being re-grouted, discoloured shower curtain, awful budget toilet paper and very stingy on toiletries and teabags.

    7.9

  • Clare
      United Kingdom
    August 2, 2014

    The rooms were a good size for families and the beds were nice and comfy. Swimming pool was great. Breakfast was very nice and lots to choose from.

    Rooms were too warm and needs aircon.

    9.2

  • Heather
      United Kingdom
    July 30, 2014

    Bargain breakfast - discounted to £5.00

    7.1

  • Jill
      United Kingdom
    July 29, 2014

    Decent sized room and bathroom. Clean and comfortable. Pleasantly furnished. Loved the swimming pool, steam room, jacuzzi and gym. Excellent value for money. Short walk into Wellington town centre. 5 mins drive to The Wrekin.

    The noisy dog in the room next door (not the hotel's fault, the owners left it in the room on its own). Our room was too far away from reception to get a reliable wifi signal.

    9.2

  • Peter
      United Kingdom
    July 29, 2014

    Easy to find. Quick check in and out. Spacious, clean and well equipped rooms. Everything worked. Good breakfast. Great value.

    The long walk to the bar. Beer not good.

    10

  • Nicola
      United Kingdom
    July 29, 2014

    Customer service

    9.6

  • Anonymous
      United Kingdom
    July 23, 2014

    No air conditioning. Traffic noise from busy road outside

    8.3

  • Allison
      United Kingdom
    July 22, 2014

    gym facilitites are very good, staff very attentive

    the breakfast times at weekends has changed to 8am - this is a little late for my needs. the breakfast is now a buffet, it used to be served, which is much nicer

    7.9

  • Anonymous
      United Kingdom
    July 20, 2014

    Excellent breakfast selection - well displayed and hot.

    7.1

  • Ron
      United Kingdom
    July 20, 2014

    we travelled with a dog and were well looked after by the hotel with a dog friendly room with access to the outside

    7.5

  • Anonymous
      United Kingdom
    July 19, 2014

    Lovely breakfast and enjoyed the free spa facilites

    8.8

  • Terry
      United Kingdom
    July 18, 2014

    the modern design of the hotel, the cleanliness of the entire hotel, the facilities are all spot on, good breakfast and good value for money

    nothing

    9.2

  • Anonymous
      United Kingdom
    July 17, 2014

    Comfortable beds and spacious rooms. Very friendly staff and clean rooms.

    Apart from reception, the whole hotel was much TOO HOT! The rooms especially were almost unbearable and there didn't seem to be any sign of air con. Added to which we could only open the windows about 3". We were disappointed with the choice for a "continental breakfast". It was very limited, there was no proper muesli, only oat flakes and dried apricots, no vine fruit to add. We didn't see any plain croissants, the only other choice was bread or thin toast.

    7.5

  • Jenny
      United Kingdom
    July 16, 2014

    You were made welcome wen u arrived , polite staff in all areas eg bar , reception , the hotel was spotless , the rooms were comfortable , spotless ,a it had every thing u needed, if I was ever in the area again I would deff stay ,

    10

  • Darrell
      United Kingdom
    July 16, 2014

    leisure facilities

    location. room. aircon broke. view from room. staff never asked if we enjoyed our stay

    5.8

  • John
      United Kingdom
    July 16, 2014

    cheap and clean

    shower controls were at tap level bit weird

    7.5

  • Philip
      United Kingdom
    July 16, 2014

    Friendly staff, clean comfy rooms, dog friendly

    Menu, no air conditioning

    9.2

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