Ten Square  

Quiet yet convenient for shopping in the city. \Every customer is treated the same in a friendly but curtious manner. The restaurant staff went out of there way to make sure I was comfortable as I was eating alone. They made me feel valued.

Good staff

Tv didn't work Room was cold

The staff, the room and the food.

We Have stayed here many times.We only live in Lisburn 8 miles from Hotel. The staff are very friendly and treat us like one of the family. We have stayed in most hotels Malmaison Fitzwilliam but none beat this lovely hotel. Rooms are spotless .Reception is very quick beautiful small hotel Hidden Gem.We stayed as it is very central for the night life. Excellent fry next Morning. Hopefully back for Valentines weekend. See you soon Charlie Bev Howes xx

Location excellent.

Lack of private parking. Pay and display parking immediately outside hotel but no spaces available. Valet parking not offered. Nearest public car park a ten minute walk back to the hotel, with luggage to carry.Noise levels in bar/lounge could be heard on the third floor.

ten square is very convieniently located and the rooms were very comfortable especially at night the temperature was just right as in some hotels it can be very warm and stuffy.

overall i found the staff were not that accomodating and that we were just a number we could have just walked in off the street an not really have been paying for the privillage of staying there. In the morning the breakfast wasnt up to scratch either we were in a group of six an there were two baskets of toast given to the table which consisted of two rounds of toast in each basket and when we asked for extra toast we were given another basket with one round and half in it food wasnt great somebody needs to learn basics of cooking eggs scrambled egg an omelette were rubber. Overall was just disappointed in the whole experience felt there isnt enough emphasis on making your paying guests feel special an lacking that personell friendly touch wont be rushing back or really reccomending to anyone.

Excellent service and location. Food fantastic and reasonably priced. Staff friendly and always willing to help. Rooms clean and very comfortable.

Bar area was crowded from late afternoon onwards due to Xmas functions.

ten square was central and ideal for our christmas shopping trip. the reception staff were lovely and happy to help.

Convenient to cenral belfast comfortable excellent restaurant.

When I made booking on line there was no where to ask for room to be made into twin room we had to request this on arrival. Also breakfast not included in booking

Staff were genuinely interested in people, which was refreshing. Hotel is very pleasant and a super location. Recommended.

Ideal location and good price.

efficient, friendly service, well-lmaintained rooms and excellent location in a boutique hotel all added up to a very pleasant experience.

Entrance a bit confusing

We had an exclusive room and the room was lovely. Large, comfortable room and very clean. The service was very good and reception staff were very helpful.

The only complaint is that the shower in our bathroom was quite poor with little pressure and the water was not very hot.