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Thames Street, Staines, TW18 4SJ, United Kingdom – Show map
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5 properties in Staines
Including hotels, apartments, villas and more.
225 verified reviews
They speak your language!
Mercure London Staines-upon-Thames Hotel's staff speak: Chinese, Slovak, Portuguese, Polish, Dutch, Lithuanian, Italian, Hungarian, French, Spanish, English, Czech, Arabic
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Food & Drink
Restaurant, Bar, Breakfast in the room
WiFi is available in all areas and is free of charge.
Free public parking is possible on site (reservation is not needed).
Room service, Packed lunches, 24-hour front desk, Express check-in/check-out, Luggage storage, Laundry, Dry cleaning, Shoeshine, Meeting/banquet facilities, Fax/photocopying
Newspapers, Non-smoking rooms, Facilities for disabled guests, Heating, Non-smoking throughout
Chinese, Slovak, Portuguese, Polish, Dutch, Lithuanian, Italian, Hungarian, French, Spanish, English, Czech, Arabic
Shopping Mall (219yrd)
Shopping Mall (219yrd)
Shopping Mall (219yrd)
Virginia Water Lake (5miles)
From 14:00 hours
Until 12:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 3 years are charged GBP 10 per person per night for children's cots/cribs.
One child under 15 years stays free of charge in an extra bed.
All further children under 15 years are charged GBP 15 per person per night for extra beds.
The maximum number of extra beds/children's cots permitted in a room is 1.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may be applicable.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 225 reviews
Value for money
Show reviews from:
The Boleyn Hotel, under new ownership/management is a charming 3 star listed hotel opposite the River Thames dating back to the 16th century.
Score from 204 reviews Good
Less than 500 metres from Heathrow Airport terminals 1 - 3, Park Inn by Radisson Hotel and Conference Centre, Heathrow has free high-speed Wi-Fi, modern, spacious rooms, and a fitness centre with...
Score from 2582 reviews Good
Built on one of Henry VIII’s old hunting spots, Innkeeper's Lodge Weybridge is located 1.5 miles from Weybridge city centre and 5 minutes’ drive from Weybridge Rail Station.
Score from 177 reviews Good
Set in 11 acres of grounds, 8 miles from Heathrow, Holiday Inn London-Shepperton has full leisure facilities, a bar, a restaurant and a 24-hour front desk.
Score from 160 reviews Good
Location for Heathrow. Cleanliness, free parking, free WiFi and value for money.
Room was cold, we had a plug in heater and the radiator on full blast but it still seemed cold!
We were greeted by very friendly and helpful staff who could answer any questions we had. The location was great, lots of places to eat nearby and shops and entertainments.
Breakfast fantastic, lots of shopping close by plus library, can walk along river and check out swans - staff especially Roberta were excellent.
Our room was cold but they changed our room no problem.
Room was comfortable and clean. The hallways smelt a bit damp, but no smell in the room.
Shower had 2 settings, freezing cold or boiling point. Had to use the bath tap shower attachment instead.
The room was larger than expected and the staff very welcoming . The facilities were excellent even an ironing board and iron. Despite being on the front by the main road it was surprisingly quiet.
Channels on TV very limited
Location was excellent, had slight problem with shower and this was sorted out immediately really enjoyed my stay.
Wi-Fi was very poor but not a major factor in my stay
excellent helpful staff lovely easy to reach location very near shops bus station quaint building lovely riverside views walks easy parking good value room and good variety at breakfast and reasonable price .
a little difficult bringing cases up stairs and in our room 29 basin and bath not dreaining very quickly.
The breakfast waiter laid the table and held the cup of the spoon in his hand when laying up the table . - ie unhygienic -
The view from our room was lovely and the staff were helpful and friendly.
The car park was full when we arrived so we had to pay for an alternative. The room smelled musty when we first walked in but was clean and well-equipped.
We were initially given a very old and cold room with inadequate heating on however on complaining we were upgraded to an excellent room.
Poor wifi ,
Staff were lovely. Very helpful. Room amazing!
Near to train station and easy parking,convenient for my needs.
Small bath bit of a trek to room but not a major problem
location, and welcome excellent. Pet friendly, made our dog feel welcome too!
Angela, the receptionist upon arrival was exceptionally friendly and helpful. Great fitness centre, with the added benefit of a 1k walk to reach it
No lift and narrow staircase makes it difficult if you arrive with heavy luggage (impossible for less than fit personas)
Got a free upgrade...which was nice Massive bed! Nice setting
Couldn't turn the shower down from OWWW that's hot to a nicer temperature
Fantastic view over the river and very comfortable bed.
No lift and several staircases up & down, but the staff were very helpful.
Good Value. The double room was reasonable for a one night stay. The staff were very helpful and polite. The position right on the banks of the Thames was very pleasant. Good for Heathrow terminal 4. Only 15mins
The lounge furniture was very tired. We did not know until we arrived that we could not eat in the restaurant as it had been booked by a large party. The shower needed replacing and dripped continuously.
The location was perfect for the local shopping centre. Free parking and wifi was appreciated. The room was a good size.
The room had no working window so no fresh air. The lighting was quite poor and the room needs an upgrade.
Size & comfort of the bed.
Poor view of the river.
Excellent staff attitude, good location, good breakfast with a warm and clean room.
When I tried to use the shower over the bath it would n't work - could only use the hand held one - not easy to shower that way. Could not be bothered to complain as only there 1 night but surely they can get the showers working!
Key didn't work first time so had to go down to have it reprogrammed. Decor. Tired looking, paint chipped Room Service was good but attention to detail lacking - enough cutlery, no sugar and removal of room service Due to a party, woken up at 0330 in the morning by screaming woman, no answer from reception to ask them to stop. And then as we were late getting up decided to have breakfast room service and being told I should have done order last night.
Parking available. Easy access from M25. Few minutes walk to station. Staff very helpful. Lovely location on the river. Restaurant / breakfast room with view of Thames.
No problems at all.
Ease of access to Twickenham for a reasonable price. Looks to be a lovely location on a sunny day, overlooking the Thames. (Pouring with rain while we were there!)
Crowded out of bar, lounge and basically ground floor on return to hotel at 10 pm when we wanted a drink. A 40th birthday party was being held.
Easy to get to centre of London. Lovely position by the Thames with ample parking
The river view was beautiful and the staff were very friendly. Location was idea as close to local shopping centre.
There was no lift available and with heavy bags and bad knees this wasn't ideal. If I was to be picky ..The carpet was a little thread bare in the room which isn't what I would expect for the price we paid.
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