Choose your preferred language. We speak English (UK) and 41 other languages.
Most often used by people in the United Kingdom
Thames Street, Staines, TW18 4SJ, United Kingdom – Show map
No booking fees • Save money! Best price guarantee — enter dates to see these prices!
4 properties in Staines
Including hotels, apartments, villas and more.
227 verified reviews
They speak your language!
Mercure London Staines-upon-Thames Hotel's staff speak: Chinese, Slovak, Portuguese, Polish, Dutch, Lithuanian, Italian, Hungarian, French, Spanish, English, Czech, Arabic
Booking is safe
When you book with us your details are protected by a secure connection.
Food & Drink
Restaurant, Bar, Breakfast in the room
WiFi is available in all areas and is free of charge.
Free public parking is possible on site (reservation is not needed).
Room service, Packed lunches, 24-hour front desk, Express check-in/check-out, Luggage storage, Laundry, Dry cleaning, Shoeshine, Meeting/banquet facilities, Fax/photocopying
Newspapers, Non-smoking rooms, Facilities for disabled guests, Heating, Non-smoking throughout
Chinese, Slovak, Portuguese, Polish, Dutch, Lithuanian, Italian, Hungarian, French, Spanish, English, Czech, Arabic
Shopping Mall (219yrd)
Shopping Mall (219yrd)
Shopping Mall (219yrd)
Virginia Water Lake (5miles)
From 14:00 hours
Until 12:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 3 years are charged GBP 10 per person per night for children's cots/cribs.
One child under 15 years stays free of charge in an extra bed.
All further children under 15 years are charged GBP 15 per person per night for extra beds.
The maximum number of extra beds/children's cots permitted in a room is 1.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may be applicable.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 227 reviews
Value for money
Show reviews from:
Set in 40 acres of landscaped grounds, the historic Beaumont Estate features a leisure club.
Score from 1121 reviews Good
With a beautiful, peaceful location on the banks of the River Thames, this charming hotel faces out onto Church Square in the old historic village of Shepperton.
Score from 330 reviews Good
The Boleyn Hotel, under new ownership/management is a charming 3 star listed hotel opposite the River Thames dating back to the 16th century.
Score from 210 reviews Good
Dating back to the second half of the 18th century, this charming hotel is set on the edge of Great Windsor Park, very close to Virginia Water Lake.
Score from 227 reviews Good
As the title suggests the location of this hotel is excellent, right by the river and within easy distance of the airport by taxi and you can leave your car there too which is a big bonus. The breakfast room is right on the Thames, whatching the rowers from the club across the river was a very good way to enjoy breakfast. All the staff were very pleasant and helpful.
Just the one thing... I bought a bottle of wine at the bar to take back to our room. I drink Sauvignon Blanc, when I opened the bottle and tasted it, it was really really bad. I think it was long past it expiration date.
Staff were very friendly and made us feel welcome. They actually swopped us for a riverside room as one was available. Nice clean room and a good bed. Great location as short walk to restaurants and station (35 mins to Waterloo). Great!
The shower in the room was faulty and so would not turn off. This was just one of those things and the staff dealt with this and apologised.
When I had a problem with the shower they came and sorted it straight away
Small portions at dinner and short of staff
Great front of house staff very friendly
Very rude and unhelpful staff took 3 days for a response from the hotel
River Thames is at the back of the hotel, good for walks, pretty much in the centre of Staines and not far from the train station (30 minutes away London Waterloo), minutes from M25, convenient (free) car park, devoted staff
It did not bother us but some could dislike closeness to the train line, also air conditioning / ventilation in our room needed support from an extra heater provided by the hotel.
Location for Heathrow. Cleanliness, free parking, free WiFi and value for money.
Room was cold, we had a plug in heater and the radiator on full blast but it still seemed cold!
We were greeted by very friendly and helpful staff who could answer any questions we had. The location was great, lots of places to eat nearby and shops and entertainments.
Breakfast fantastic, lots of shopping close by plus library, can walk along river and check out swans - staff especially Roberta were excellent.
Our room was cold but they changed our room no problem.
Room was comfortable and clean. The hallways smelt a bit damp, but no smell in the room.
Shower had 2 settings, freezing cold or boiling point. Had to use the bath tap shower attachment instead.
The room was larger than expected and the staff very welcoming . The facilities were excellent even an ironing board and iron. Despite being on the front by the main road it was surprisingly quiet.
Channels on TV very limited
Location was excellent, had slight problem with shower and this was sorted out immediately really enjoyed my stay.
Wi-Fi was very poor but not a major factor in my stay
excellent helpful staff lovely easy to reach location very near shops bus station quaint building lovely riverside views walks easy parking good value room and good variety at breakfast and reasonable price .
a little difficult bringing cases up stairs and in our room 29 basin and bath not dreaining very quickly.
The breakfast waiter laid the table and held the cup of the spoon in his hand when laying up the table . - ie unhygienic -
The view from our room was lovely and the staff were helpful and friendly.
The car park was full when we arrived so we had to pay for an alternative. The room smelled musty when we first walked in but was clean and well-equipped.
We were initially given a very old and cold room with inadequate heating on however on complaining we were upgraded to an excellent room.
Poor wifi ,
Staff were lovely. Very helpful. Room amazing!
Near to train station and easy parking,convenient for my needs.
Small bath bit of a trek to room but not a major problem
location, and welcome excellent. Pet friendly, made our dog feel welcome too!
Angela, the receptionist upon arrival was exceptionally friendly and helpful. Great fitness centre, with the added benefit of a 1k walk to reach it
No lift and narrow staircase makes it difficult if you arrive with heavy luggage (impossible for less than fit personas)
Got a free upgrade...which was nice Massive bed! Nice setting
Couldn't turn the shower down from OWWW that's hot to a nicer temperature
Fantastic view over the river and very comfortable bed.
No lift and several staircases up & down, but the staff were very helpful.
Good Value. The double room was reasonable for a one night stay. The staff were very helpful and polite. The position right on the banks of the Thames was very pleasant. Good for Heathrow terminal 4. Only 15mins
The lounge furniture was very tired. We did not know until we arrived that we could not eat in the restaurant as it had been booked by a large party. The shower needed replacing and dripped continuously.
The location was perfect for the local shopping centre. Free parking and wifi was appreciated. The room was a good size.
The room had no working window so no fresh air. The lighting was quite poor and the room needs an upgrade.
Size & comfort of the bed.
Poor view of the river.
We've negotiated with thousands of hotels to get the very best deals. We call them Secret Deals and they only last for a limited time.
You can get these deals for free by subscribing to our newsletters. You can even choose your favourite destinations to receive personalised deals.
Get started now by entering your email address. We'll instantly send you a link to our Deal Finder!
Don't worry – your email address is safe with us. We'll never share your private information and you can unsubscribe at any time.