The Thames Riviera Hotel  

Friendly and helpful Reception staff. Breakfast service excellent and staff very willing to accommopdate any requests

Friendly helpful staff, located next to Thames- executive rooms in seperate building with small balcony over looking river.

On busy road

The view of the river from our room was delightful. Reception staff were very helpful and efficient. The food was good and the restaurant staff were very good too.

Fresh pots of tea and coffee would be better than the present situation of urns of hot water to make your own tea and coffee.

Good value for money when you consider it is not too far from London.

I stayed in room 309 and as it was a very hot weekend I found it to be very uncomfortable. The window only opens 2 inches and the fan was just blowing hot air. Food was excellent and right on the river

Thanks to booking.com , the value for money was amazingly unbelieveable . The hotel is excellent for such a stay ;l Extremely friendly from start to finish, Extremely clean , lovely location , what more could one wish for ? Even gave me a river view room , which altho' I asked for, did not expect Well done to all at Thanes Riviera Hotel I say Chris Davis

Stayed at The Thames Riviera in 2009 when visiting the area for a wedding and was very impressed with the hotel then, hence the return visit, this time for a short break to London (with a short train journey each day!) Clean modern rooms, friendly staff, good quality food. Would definitely visit again.

The view over the Thames is really stunning, Despite it is on a busy road, you can't hear the traffic noise. The restaurant is really a gourmet one. It is really good value for money

Despite the food served at the restaurant is very nice, maybe it's a bit overpriced

The hotel was located next to the Thames and so you could walk alongside it for about 3 miles. Good location for Windsor.

We'd booked a standard double room as the booking showed a lovely photo of a spacious room with large windows and said it had a balcony. Unfortunately we were given a very small room with 2 very small windows on the top floor (3rd floor) and when I looked on the website again, this room was being sold at this time of year as a single room. When I mentioned this to the receptionist she said that was the standard double room. I only booked the hotel as I like spacious bright rooms, the balcony was not the issue. Fortunately the receptionist offered us another room in the adjoining lodge and upgraded us to a river view with a balcony. In the hotel there are no lifts and the steps up to the 3rd floor are steep and can be difficult with large bags.

Location

Rooms were big and very comfortable. Friendly and accomodating staff. Breakfast was very good.

Very hot throughout the hotel

great location on the river!

Although we have rated comfort as good - we did have no central heating in the room - the staff however were very understanding and helpful and tried to re-accommodate but you were well booked and other rooms were too small but we were given adequate supplementary heating and on request given comlimentary breakfasts. Both the positive attitude of the staff and agreeing to provide breakfast for made the stay a success and we would be included to book again because of that.

Nothing we didn't like except initial heating problems - if have anything to add it would have been slightly nicer to be offered free breakfasts as compenstaion rather than to ask for it.