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Abbey Road, Great Malvern, WR14 3ET – Show map
Excellent location — rated 9.2/10! (score from 480 reviews)
Rated by guests after their stay at The Abbey.
Get instant confirmation with FREE cancellation on most rooms!
6 reasons to choose The Abbey
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24 properties in Great Malvern
Including hotels, apartments, villas and more.
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The Abbey's staff speak: English
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Golf course (within 3 km), Hiking, Cycling
Food & Drink
Restaurant, Bar, Breakfast in the room, Restaurant (à la carte), Restaurant (buffet)
Free! Wired internet is available in all areas and is free of charge.
Free! Free public parking is possible on site (reservation is not needed).
Room service, Packed lunches, 24-hour front desk, Currency exchange, Luggage storage, Laundry, Dry cleaning, Ironing service, Shoeshine, Meeting/banquet facilities, Business centre, Fax/photocopying, Bridal suite
Newspapers, Non-smoking rooms, Facilities for disabled guests, Lift, Heating, Non-smoking throughout
From 15:00 hours
Until 11:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
Free! All children under 12 years stay free of charge when using existing beds.
Free! All children under 2 years stay free of charge for children's cots/cribs.
There is no capacity for extra beds in the room.
The maximum number of children's cots/cribs in a room is 1.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Pets are allowed. Charges may be applicable.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
The Abbey accepts these cards and reserves the right to pre-authorise your card prior to arrival.
The Abbey Hotel is fully non-smoking. This includes all bedrooms, meeting rooms, the bar and restaurant as well as all public areas.
If you have reserved a rate that requires a deposit, for your security, the credit card used for pre-payment must be presented at check in. If the guest does not have access to the credit card, they must be able to provide an official form of photo I.D. i.e. Passport or photo driving licence, a copy of which will be retained by the hotel.
Based on 480 reviews
Show reviews from:
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Excellent location. Good food.Comfortable room.Good facilities.
bell ringing at a very early hour.
Friendly staff, nice restaurant and central location in Malvern with good access to the main shopping street, the Priory and walking up to the hills.
Clean, spacious and quiet room, with huge comfortable bed. Excellent central location with shops and restaurants within a few minutes walk. Dog friendly. Able to walk up Malvern hills from hotel.
Bar and restaurant need a face lift.
Staff very good. Breakfast very good. View from room wonderful.
Huge comfortable bed. Nice setting. But not sure would want to stay in Malvern more than one night.
Room a bit shabby curtains ripped. Would have been nice to have complimentary water as we were In Malvern. Not sure would stay here again as lacking extra touches!
We upgraded to a superior room in the new block, which was spacious, and very comfortable.
Perfect location for town and theatre. Good breakfast,Spacious room.
Too much noise from other rooms
The location was excellent the room was very good,it was tranquil
Friendly and helpful staff. Good size bedroom. Quick check-in and check-out.
Friendly and efficient staff, fantastic food
Friendly staff, great scenery,impressive looking,good breakfast.
The restaurant food was horrible every time
Friendly polite helpful staff. Big comfy bed. Cleaniless.
Some decor a little dated and faded.
The reception changed it for a better room.the question is why are substandard rooms offered on the first place?When better quality rooms are available.
We did not like the room allocated
Room was excellent
Dining room was too hot
Quiet rooms with good views. Staff friendly and helpful. Snacks reasonably priced and well presented. Near shops and lovely cafe.
Expensive- breakfast poorly cooked. Over zealous cleaning disturbed my items.
Loved the location and the old building made a pleasant change from modern hotels. Great breakfast with attentive staff.
Shower flow was weak and gave up totally on second day, not even any water from the bath tap! TV reception was very poor and had broken signal on many channels.
Superb breakfast and well organised even when busy. Lovely location for town access and adjacent to the Abbey with good views.
Bed was a bit too soft
The staff were excellent, very friendly and professional. Very nice feel to the hotel. Great breakfast
There was a wedding on the Friday night and the noise was terrible. Our bedroom was above this so not the best nights sleep. The rooms used for weddings should be soundproofed so that no one is disturbed.
The staff were very friendly and helpful
I booked my stay at the hotel months in advance and got a good deal. We decided that we wanted to stay another night while we were there, but the price we were quoted was more than double what we had originally paid.
The room was clean and tidy. The breakfast was very good and plenty of choice for everyone. Staff where friendly and helpful.
Pillows where to hard.
Awkward access to rooms
Peace and quiet at night. Excellent room and comfy bed. Great selection of food for breakfast. The staff were (with one exception) very friendly. Proximity to the Priory and Great Malvern with plenty to see and do.
A member of breakfast staff who was short with me when I enquired when the fried eggs would be available. 'Soon' was the unhelpful reply. I settled for scrambled!
Excellent food. And easy location to shops
Very comfortable bed. Helpful staff. Location.
Could do with additional leisure facilities and back entrance from car park.
The location is excellent, the rooms are a decent size and the service is good.
The car park is a fair walk from the main entrance, drop luggage off first. The shower in the room was poor with barely a trickle of water. There was very little ventilation in the room and only a small noisy fan. It was unbearably hot and too uncomfortable to sleep.
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