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11 Clonmel Street, Llandudno, LL30 2LE – Show map
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110 properties in Llandudno
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116 verified reviews
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The Alexandra Hotel's staff speaks: Polish, French, English, Arabic
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Ski School, Ski Equipment Rental (on site)
Golf Course (within 2 miles), Skiing
Food & Drink
Restaurant, Bar, Restaurant With Dining Menu, Special Diet Meals (upon request)
Free! WiFi is available in all areas and is free of charge.
Free! Free public parking is available at a location nearby (reservation is not possible).
Room Service, Packed Lunches, Vending Machine (snacks), 24-Hour Front Desk, Baggage Storage, Laundry, Ironing Service, Suit Press, Meeting/Banquet Facilities, Fax/Photocopying
Newspapers, Non-smoking Rooms, Family Rooms, Heating, All Spaces Non-Smoking (public and private), Designated Smoking Area
Polish, French, English, Arabic
2:00 PM - 11:00 PM
7:00 AM - 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 12 years stay free of charge when using existing beds.
All children under 12 years are charged GBP 10 per person per night for extra beds.
All older children or adults are charged GBP 20 per person per night for extra beds.
The maximum number of extra beds in a room is 1.
There is no capacity for cribs in the room.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 3 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 116 reviews
Value for money
Show reviews from:
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Score from 870 reviews Review score
Staff lovely !!
The room was really awlful, large damp patches on walls and ceiling from previous fire damage above also not a good hotel for anyone who can't climb stairs
Room very clean good tv but to many stairs.
Double bed only 4ft 6inches wide to small for a double no glasses in room bathroom very very small.
great for dogs free wi-fi great location cheap parking across the street huge room with 1-dbl 2-sgl 9-windows
it's a bit tired but under renovation have to be buzzed in after midnight
comfortable room friendly staff nice breakfast
no problems during my stay
Location of the hotel is excellent and staff were very friendly and breakfast was very good as well.
The existing facilities is looking very tired and in need of urgent repairs particularly from a health and safety standards. The mattresses in beds were of poor quality resulting in poor sleep. Overall the building is in need of new decoration internally to bring it up to current standard.
Staff friendly and helpful.
Our booking was for two rooms. We read the disclaimer about the stairs, but felt confident as our booking stated the single room would be on the first floor. However, when we arrived this had been changed and mum ended up on the second floor. It would have been nice to have been advised of the change prior to arrival. Mum did struggle, but managed well considering her health.
Staff was extremely considerate and helpful Location was excellent! Breakfast included was well done.
Security was not good There was only a basic lock on the door, no key entry and access from the street until midnight. Room was clean but definitely shabby. Television did not have more than few channels.
the staff were quite friendly.
the room, 8, was in need of a complete renovation including a new bed!
Not a lot
The place needs a huge make over urgent
As Above .... on my bank statement it said ... £ 141.50 LANKAN CLEANING ??????? ...Wot is that all about /????????. They should have not done that ..... I spent 3 hours of my life .. trying to find out what it was. ?????. Im very upset.
The fact that the Hotel was dirty and falling apart
The trip up the great Orme
Parking facilities had to phone Hotel for advice on parking.Breakfast served not as shown on menu in room.
great location friendly staff value for money
we had smaller room than kids and a smaller tv
The hotel is struggling at the moment due to major refurbishment. Some of the advertised facilities are not available.
Location was great. Staff were helpful with luggage and friendly.
The location of the hotel was really good and staff was really nice ..
The room had a smell of damp to it and the decor was very dated ,, luckily we wasn't spending much time in the room we was just using it to sleep in otherwise we would if hated it .. Could be really nice needs modernising
I enjoyed my stay here, would stay again without any issue. Great kind staff, very clean room, good hotel. Breakfast was nice, fresh. It's in a good location.
Better WI-FI top floor
location was super Helpful staff
Lovely family room which sleeps 5 - believe me rooms like that are hard to come by !!
No milk to go with the coffee and tea in the rooms. For me, a brew in the room is very important!
The Hotel was quiet. Bathroom was nice and clean as was the bedding and towels.
No lift. No sea view The member of staff in café/bar downstairs needs a few tips on the service he provides bearing in mind he is representing the hotel. We waited for a good 20 minutes for a drink yet he served other customers in between time and they also got their orders too. The fridge was a cheap and nasty add on. Parking was difficult
Good breakfast service. Friendly efficient.Helpful receptionist on arrival, apart from not giving me a receipt.
Problems with payment. Eventually, I learnt that part payment had been taken from my card on the booking day, contrary to Booking.com policy. The rest was taken on arrival day, when we actually paid in cash. On complaint, I was only credited with £156 when two debits for that amount were taken out. (I only found this out today because of computer problems)The manager couldn't explain why the full booking account wasn't taken out, if an honest mistake had been made. Today, he still couldn't explain yet all he had to do was check his records. He initially gave me two receipts which didn't give method of payment. I had to get him to sign that cash had been given. (Confirmed by his employee) I have contacted Lloydsdisputes to takes the matter further.
This hotel was the worst I have ever stayed in I did email when booking a room asking if possible to be on the ground floor due to poorly husband and a 9 week old baby on arrival we were 3 floors up with no lift if anyone was disabled in any way they would have never made It up to the room at reception we were asked to pay there and then in my experience you usually pay at the end of your stay we were told it had a bar/restaurant on arriving it was open but shuts at 6pm which is ok if you don't want to eat/drink after that time the toiletries that was provided for 4 people was not enough for 1 to turn the bath taps on you had to climb in the bath to do so due to the way they had fitted the shower screen and to top the lot we pulled the curtains open in the morning and it was covered in black mould we should of asked for money back really but you put it down to experience they are doing work on the outside but we believe this has been going on for a very very long time
room decor, noise
BREAKFAST WAS OK
THEIR WAS A SMEEL OF DAMP. WALL PAPER HANGING OFF WALLS. COULD NOT LOCK WINDOW. NO CLEAN TOWELS SAME ONE FOR THREE DAYS. RUN OUT OF TOILET PAPER.
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