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332-334 Promenade, Blackpool, FY1 2JG, United Kingdom – Show map
Unfortunately it's not possible to make reservations for this hotel at this time.
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245 verified reviews
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The Ambassador Hotel's staff speaks: English
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Golf Course (within 2 miles), Darts, Game Room
Food & Drink
Restaurant, Bar, Special Diet Meals (upon request)
Non-smoking Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
2:00 PM - 8:00 PM
10:30 AM - 11:00 AM
Cards accepted at this property
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Based on 246 reviews
Value for money
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the room no center light, broken shower and very small my partner could not get in.my friends room was not cleaned at all.The staff were scruffy ie clothes needed ironing.The manager actually shouted at my friend when she complained about her room.should really get our money back was very bad customer service.
hotel needs a good overhaul.
We really enjoy r stay there will def go bak
the staff were friendly nothing was to much trouble the bed and the room was comfy with tea/coffee making facilities and we had a sea view the breakfast was excellent, buffet style with as much as you wanted, clean towels were provided and the bed made the on suite was fully functional and comfy to use and everything was clean [a must]
the hotel is a little dated and could do with bringing up to date
The staff were excellent, friendly and accommodating. The breakfast was excellent, plenty of it and prompt service. Nothing was too much bother. The beds were comfortable and clean. The bar area gave the hotel a homey feel. Fantastic view of the beach and the illuminated trams. A tram stop is close to the hotel which is a bonus. We would use this hotel again in future.
One thing we did miss was the lack of toilets on the ground floor when using the bar area. As we were staying on the 4th floor it was a hike to keep using the room toilet. One of our rooms received no Wifi signal although the other two had very good signal. Some of our party are quite tall and found they had to stoop in the shower but I had no problem with this. It is a long walk to the Pleasure Beach so good to use local transport.
Breakfast was very good and the staff were all helpful and friendly
Window rattled. Small toilet etc. Lounge and bar closed. Hotel needs an update but you get what you pay for !
The fact that i was in blackpool.
The room was poor some of the staff need lessons in how to run a hotel and how to converse with guests.The one positive thing i will say is the breakfast was very nice.
The breakfast was good and good value
The shower basin had to be cleaned before using.
the food was good
the staff were unfriendly and the rooms were needing upgraded. cleanliness was also poor.wont go back .
The price was reasonable but was booked at last minute so not sure what the going rate for a room is.
The hotel is very out dated and could do with decorating. Room was small, with a broken wardrobe and dusty shelf. Parking was very poor, cars at the side of the hotel get blocked in and there is not a lot done to resolve the issue.
Room was very poor cabinets broken cudnt have a shower as water was too hot nd cudnt be cooled down buffet breakfast was ok but had to wait a while for refill and toast wont be returning. Very dated.
Very poor lounge bar closed 99% of time, 19/10/14 we were told to go to New President hotel if we wanted a drink? during day lounge was locked over all a very poor setup
cleanliness lift was like being in servent qourters this is third time now with booking .com i think you need to check wat you are rating very poor
breakfast very good,plenty of choice
the room had a funny smell no heating plus no controls on radiator..carpet dirty.fan in bathroom did not work,blackmold in shower
Breakfast was good
Poor rooms not anywhere like which is advertised on web site on arrival a few couples complaining of rooms cleanliness and as not advertised . Manager informing staff they would not be refunded as they were booked on line.
Old and dated needs bring up to 2014
The breakfast was good but only had it one morning out of our stay as 9- 9.30 am was too late for our planned day.
No bulbs in bedside lamps No instructions for tv - we couldn't work it-kept saying no signal Cistern took an age to refill No hot water in shower No privacy in bathroom as only dirty net curtain covering window. One window frame falling apart No coffee sachets or glasses in room
The rooms were Cosy and clean, the bed very comfortable and the breakfast was delightful. Really fabulous stay and made to feel welcome. Parking ok. Good location as long as you don't mind a 15 minute walk along the front to get to the tower and central pier. Lift was interesting, but fun!!
Hotel a bit dated and needs some maintanance in areas. Basic things just need some updating, ie painting, toilet seat loose, few cracks and holes but the hotel is huge so can imagine it's hard work to complete all maintanance tasks. X
All of our stay, would not class it as hotel rather a very poor boarding house definatly a no go again. Blackpool very tired sort of place to visit.
Staff was very helpful and polite will definitely be staying again
Nice helpful staff. Good Breakfast Good parking facilities Clean rooms
Needed heating on in bedrooms Toilet seat needed to match the toilet Shower pressure was poor
breakfast buffet there was no food left and by the time we got more that had gone too by other guests
No hot water and room musty smell and cold
Breakfast made up for it but was one expensive breakfast cause that was the only good thing
Room we get was very poor broken cabinet tv did not work window was filthy.! Shower was Rubbish very undated.. The foyer area and restaurant was lovely but once you walked up the stais though the door everything changed horrible carpets and dusty mucky rooms. Spoke with another couple at breakfast and they said the same.. All guests are to have breakfast as same time but the restaurants isn't big enough for everyone. You get blocked in the car park and all the staff said in the morning is people will be leaving soon but yet there is a sign to say if you are blocked in let us know. Myself and partner hat to leave at 10 was nearly late waiting.
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