The Ambassador Heathrow Hotel  

The location is superb, just steps to the bus, train/tube line. The staff made us feel like family. Arriving early, they welcomed us into one of our two rooms and served us tea in a comfortable living area while we waited for them to scurry to get our room ready for us. They gave us information about getting in and out of London, things to do, and went above and beyond in every sense of the word. For anyone going to London, it's out of the chaos of the city on easy links, and you feel as though you've gone home at night, as the hotel is located in a real neighborhood. We celebrated a 25th wedding anniversary, and getting wind of it, placed a silver candelabra on our breakfast table! And the breakfasts...fabulous! Elegance, coziness, kindness!

5 minutes to Fultham station. From here the train to Waterloo station takes 35 min. The hotel is 15 min by taxi to Heathrow. The proprietor was friendly and helpful. Tea and Coffee was made on arrival and on return from trips to London. Breakfast was very good. Room was very good.

Nice breakfast

Overcharged for credit card 4 pounds, nowhere it says that you have to apy extra 4 pounds for the credit card booking. The owner is also Anti- American and does not like us and he will tell you that.

A home from home

Location and parking

Ground floor messy, tv only had 4 channels, breakfast not available when promised, small room, staff/owners could have been better. Not allowed to cancel breakfast to get away earlier.

Upon arrival we were greeted by Katrina, who is just about the nicest woman I've ever met. She was genuinely interested in our travels, had a good sense of humor, offered us tea, and recommended a great place for dinner and drinks around the corner. The rooms were superb- it was like staying at home but much nicer. Very clean, with tea and coffee available in the room. The beds were like sleeping on a cloud. In the morning, the owner cooked us a full English breakfast that was absolutely delicious. I stayed at the Ambassador Heathrow because I needed an affordable b&b close to the airport, and after travelling around Europe for 3 weeks it was the perfect place to relax.

Right next to the bus stop which puts you in Heathrow in 25 minutes.

I'm sure the hotel is quite nice, but my room was pretty small and had no desk to sit down and work on. The hotel serves no meals (except for breakfast) and there isn't much choice of nearby restaurants.

Location is great, staff is very friendly, hotel is more intimate and quiet than a large property

Liked the free WIFi, comfortable bed etc and the fact they phoned to confirm the booking and check my time of arrival. Was only there from 11pm to 5.30am so difficult to comment much.

Did not like the fact that no solution to breakfast at 6am was available, and that the bus to Heathrow took much longer than I expected, say 25 mins. Would have been nice to be given exact instructions on which bus stop to use as I inadvertently waited on the wrong side of the road initially.

Resonable rate with full english breakfast included and good location in Feltham. The Ambassador Heathrow Hotel is an 18th Century three story house converted to a hotel so has features of both a bed and breakfast and hotel. The owner and staff were freindly, personable and accomodating. It is a block from the railroad station with freqent service to central London (Waterloo Station) through Richmond Station where you can change to the london tube for different routes to or through central London. Shops, pubs and restaurants are a couple blocks away. Rooms are named not numbered and each are unique in size and facilities. My wife and I had a double bed with a three piece bathroom in "Fox's Overlook"? (2nd Floor at back). Both the bedroom and bathroom were small but well furnished and very clean. The hotel has a bright glass-enclosed solarium to partake the full English breakfast but a smaller version or continental breakfast including fresh fruit, cereal and toast is available. Orange and grapefruit juice and tea or coffee are available. Such a hearty breakfast, although a little greasy, is seldom available in bed and breakfasts or included in Hotel rates. Another plus is that it has a couple of separate outdoor sitting areas where we played cards and visited with relatives that live in Hanslow/Feltham. (in addition to a common indoor one that is shared as the hotel reception (office).

If sole purpose is to sightsee in central london I would look for accomodation there and save travel time.

Friendly staff, who bend over backwards to help.

Our room was a bit small.

Staff were friendly. Garden looked nice. Four poster was nice. Wifi worked well.

No fridge, no desk table, no bath, no dinner or room service... So rate is relatively high. Bed quilt didn't look clean

It was very cosy and welcoming

No bar!