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10 Harrington Road , Kensington and Chelsea, London, SW7 3ER, United Kingdom – Show map – Subway access
Excellent location – rated 9.6/10! (score from 484 reviews)
Rated by guests after their stay at The Ampersand Hotel.
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485 verified reviews
They speak your language!
The Ampersand Hotel's staff speaks: Romanian, Portuguese, Italian, Hungarian, French, Spanish, English, German
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Ping-Pong, Fitness Center
Food & Drink
Public parking is available at a location nearby (reservation is needed) and costs GBP 50 per day.
Room Service, 24-Hour Front Desk, Currency Exchange, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, Hypoallergenic room available
Romanian, Portuguese, Italian, Hungarian, French, Spanish, English, German
2:00 PM - 12:00 AM
12:00 PM - 12:30 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 2 years stay free of charge when using existing beds.
All children under 2 years stay free of charge in a crib.
All older children or adults stay free of charge for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are allowed on request. No extra charges.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 484 reviews
Value for money
Show reviews from:
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Score from 1686 reviews Good
It was chic, clean and in a great location.
The room was smallish by American Hotel standards, but comfortable and nicely decorated, staff were friendly and helpful, and the location right across from the South Kensington Tube station makes it easy to get anywhere in London.
The shower spray was a little weird and sting-y.
Warm welcome and luxurious but not stuffy atmosphere. Quirky and stylish interior with an amazing feature staircase.
We liked everything
What a lovely hotel! Very friendly staff, very nice situated in the lovely surroundings of South Kensington, close to the tube and museums. We enjoyed the breakfast buffet, I think for a good price of £ 15 pp, including different coffees and fresh orange juice. Just everything was nice!
Modern decor with original works of art particularly those made from old maps. Largs shower. Quiet location or the building is well shielded from the noise.
Excellent service! Very good restaurant/lobby-bar. Clean and comfortable room and good tube connections.
Gym was a bit cramped
Stylish decor, easy walk to the Science museum, V&A, etc.
Beautifully decorated hotel throughout ! Free upgrade on arrival was very kind of the staff. The bedroom was again beautifully decorated and cow and the bed super comfortable. The decor in the bathroom and heated floor was also very nice ! Good location very close to the tube station and museums in walking distance ! Breakfast room is also pleasant !
staff, cleanliness of room and hotel, free extras in the room, location. would defo stay again
bath tub in our room made strange gurgling sounds through the night which disturbed us
Staff at reception were extemely helpful, friendly & approachable. Arrived 4hours prior to check-in but left our luggage at reception and we headed across the road for breakfast for an hour or so. Came back, we were able to check in and our bags had already been brought to our room. We opted for the deluxe room which was very spacious as far as London city centre hotels go. Spotless room with an immaculate bathroom. Great shower, bath robes and plenty of toiletries etc. Complimentary minibar in the room was an impressive touch. Best thing about this hotel is it's location. The South Kensington tube stop is a minute walk from the hotel. Great for getting from Heathrow on the Piccadilly line and also getting to all the tourist spots. Didn't eat in the hotel so cannot review on it. We ate out for breakfast every morning in Muriel's Kitchen, Cafe Floris and Pret. Within a few hundred metres there are a variety of restaurant choices for breakfast, lunch and dinner. Cannot fault this hotel. Perfect stay!
excellent location and tasteful interiors
staff can be a bit friendlier.
Cleanliness, decor, location, free minibar drinks.
The rooms, the staff,location,the ambience were all great. The cost whilst not cheap is reasonable,appropriate and yet good value for money but let's hope they do not get greedy Staying there again next week!
No in house up to date movies,poor selection of TV channels on Sky Need better free wi fi which is standard now in most UK hotels unlike the complete rip off in US and Australian ones where MacDonalds and Starbucks do it but hotels charge up to $35 per room per night when they use it for their own business purposes,the provider to the hotel charges a fraction of that and the Landmark London where I stayed recently with more than 150 rooms is making more than 4000 pounds PER NIGHT ripping of their clients! My room was cold and "could not be warmed up enough"! The in house basement restaurant is trendy,good food but was too rushed and again freezing cold with no heating and no double glazing etc for the middle of a typically standard cold London winter i.e nothing out of the ordinary
Bed Room size (superior) Location
A little pokey No views but in London there isn't much to see Porter offered to get keys cut for room but he just disappeared and left us in the dark (literally) as they lights switch off without a key.
location, decor, amenities, staff
noise from tube and buses, we recommend staying on floor 2 up or at the back of the hotel
the location is great .
its very close from the underground station so you can feel the trains passing all night (noisy) . very bad smell from the toilets and the rooms r small . no mirror in the room plus the coffee and tea mini bar is in the CLOSET .
Location , interior, comfort, cleanliness, and helpful staff
Small room and small bed
Very friendly staff, clean rooms, ok decor however very 'premier inn' like.
We had a drink upon arrival & there was a service charge put on however we waited 20 mins for a drink?! Rooms were far too small it was a bit silly for a 'twin' room you had to make a coffee inside the wardrobe with your clothes to fit in!! Ridiculous not a top star hotel
This hotel is a superb location, right in the heart of Kensington, 2 mins from the underground, fantastic restaurants and that's before the hotel! Spacious and comfortable with excellent service
Loved the entire visit - the staff was friendly, the restaurant was excellent, the rooms very comfortable and quiet. The location is perfect for travelers less familiar with the city - it is one line direct to Heathrow, and an easy walk or tube ride to most sites you'd want to see.
Staff is very kind, property is new, location is excellent, bar and tea room are very good.
Rooms are on the small side, some can be noisy
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