Angel Hotel  

A very family orientated hotel, with good food and a great atmosphere in the Bar, where we were able to meet our friend

Everything was very good

Stairs up to room 35

The staff were very friendly and attentive, the breakfast was very good. A country ambience is how I would describe the place

Unfortunately I had to complain about our room. The floorboards creaked very loud and we could not avoid them no matter how we tried. Very annoying. At 7.30am each morning an echo type sound as though water was being drawn from a tank nearby lasted an hour. Avoid room 26

we loved the the bedroom 4 it was exquisite The staff was very helpful an friendly, food was very nice.

thought it could do with a lick of paint and the outside looked a bit tatty.

Nice Staff. Mix up on rooms but they put it right on the day.

Very creaky floors!

Food. Helpfulness of staff - well beyond the everyday. A coal fire in the bar! Ease of access to towm and surroundings

Most, but not all of the rooms have been upgraded; itt will be good when they are all done.

nothing

dreadful service, unhelpful receptionist, very bad customer relationship, poor room service, bad value for money.

Historical old english inn.

Staff did not cope with lots going on. We had no key to our room and had to be let in by a member of staff every time.

Friendly and helpful staff. Reasonable prices.

Style of bed made it difficult to use the bedside tables.

Old style atmosphere

Old tired worn out mattress, had to change rooms to another old mattress - only slightly better.

old quirky building, good sized car-park,

poor reception staff, small badly cooked breakfast, cold bedroom, some tired looking rooms in need of a face-lift.

1.Town centre location. 2. Enclosed carpark. 3. Staff helpful.

1.Severe mould on grout lines of bathroom tiles (can be easily remedied with neat bleach). 2. Very slippery bath surface. 3. Being awakened at 3am by 2 very drunk men singing out as loud as they could whilst trying to get into the room next (with out a key).

Nice independent hotel with friendly staff

Booking.com did not send my booking through and they had no record of my reservation! Not impressed with booking.com

Comfortable mattress.

Health and safety violations, ill-fitting bed linen, mould in the bathroom, freezing cold room and corridors, poor standard of cleanliness.

The hotel was tired, dated. On check in I was advised there were no non- smoking double rooms left. I was offered a twin non smoking room, which I accepted but in fact someone had been smoking in there. The rooms and public areas were cold. I was advised to use the fan heater in the room, and this was on the go all night. For the price paid, this was very poor value.

Friendly and good food.

Room needs decorating, I understand that this is being carried out during 2013.

The atmospher location staff food

The room was too hot without heating and when we used the fan it was too noisy.

Very friendly and helpful staff. Very well cooked breakfast with lots of choice.

As a non smoker, having to stay in a smoker's room. It obviously stank of stale smoke, although the room was very clean and comfortable. I feel that a discount should be offered and it should be made very clear to potential guests when they book, because some people would not be able to stay in such a room.

location excellent and staff did as much as they could to make us happy

fire alarm went off at 2am for about ten mins - then barrels were being moved around below our window at about 6am and men talking loudly.......all floorboards creaked in our room which was number 6.

Nothing we thought the whole hotel to be very dirty. We actually didn't spend the night there because it was so dirty. I would not recommend this hotel to anyone

Staff were helpful. Nice pub that I felt comfortable in as a single female. Atmosphere, oldie worldie. Facilities very good. Service excellent.

The room was a bit cramped. would suggest taking the big desk out and put in a very small table instead. I never used the cupboards at all. They seemed to dominate the room.

Cosy lounge/bar.

Chilly room/cramped (single).

I didn't like the fact that the room available when I booked online was not available when I showed up at the hotel.

This stay was much better than some of the reviews indicated. We had a quiet and fairly large room which was clean. The breakfast was good too and there were nice toiletries

Room 3 -feel very much at home, friendly and helpful staff.

Felt that kitchen staff not up to scratch for dinner - lasagne was extremely dry and very stodgy, more like a cake, little or no sauce between pasta layers. I should have sent it back....! Had anticipated inviting a friend, now pleased I didn't, would have been disappointing for both of us.