The Boleyn Hotel  

The room was lovely, staff very welcoming and friendly Vertually on the Thames Lovely location

Bathroom very small, bar area functional and spacious but lacked soft furnishing

Great location, helpful staff, modernised, quiet and clean; large private car park was a big plus too.

All good, nothing to dislike

Newly refurbished, felt very fresh, and all very clean. Reception staff very helpful. Room was fantastic, good value for money. Nice products in the bathroom, comfy bed, quiet. Really great, would recommend highly.

I thought it was great, so I am searching my mind for a negative! One tiny thing...the water pressure was dodgy - one minute good then not. A bit annoying when in the shower, but not critical!

Close to transport links to major venues. Free parking. Had everything we needed and was very comfortable and well presented.

Facilities were ideal

Night porter service was very poor and it took us a long time to gain access after being advised that the hotel was manned 24 hours. Having rung the bell for over 20 minutes and called the number during that time, I, eventually had to climb in through an open window to gain access and, only then, did the night porter show his face, by which time I had sustained bumps and bruises from my endeavours. Thereafter the hotel was fine.

Help full staff

mixup on your booking

Most of it

Can only get Indian food At night.

Room comfortable, modern with excellent shower

No lift available to bedrooms on upper floors

We stayed in the Boleyn Hotel as a young couple, wanting to stay over night before we visited Thorpe Park. It is in a great location, fives minutes from the theme park, next to the river, and a 5-10 minute walk into Staines town centre. We booked a deluxe room (rm no. 200), which was very modern and accomodating with a large bed (two singles pushed together), nicely decorated, flat screen TV on wall, and a lovely bathroom.

Requested a four poster bed (reason I booked the hotel) but didn't get one.

The Hotel was close to the river and the shopping centre of Staines. The staff were very helpful and friendly, the room was well appointed and very clean. The breakfast was excellent.

Not very easy to find, we had to phone for directions as we missed the turn and ended up at Thorpe Park, A direction sign wold be helpful.

Proximity to airport, good parking, very reasonable, very good staff, recently renovated- new furnishings.

The bathroom, though new,stylish and visibly clean, smelled of mould. There was no elevator, however the staff readily offered to carry my suitcase up.

Location for my business trip was perfect. Proximity to the thames for a nice riverside evening walk.

Walls were a bit thin could hear the TV' in the next room but not too bad.

The room was excellent-spacious and clean. Thank you putting a mirror and plug point next to the dressing table-a first I think! The bed was absolutely superb. I think my bed at home is comfortable but this bed surpassed it. The bathroom was spacious for a hotel. Overall a very good experience and we stay in a lot of hotels.

The bar!!!! We came back from our eveningmel for a night cap and were amazed when we entered the bar to find that it was no better than a barn with over bright lighting, men watching sports tv, no atmosphere/music/candles/subdued lighting. Not very relaxing to be honest. Could it be made more cosy? Also small point but the shower was a little weird to use-switching from water pouring to fill the bath to the shower function was a problem. (We were in room 102) Was this a fault or a design problem?

Me and my partner stayed at this hotel after a day at Thorpe Park. Immediately loved the room, it was very spacious and clean, the bed was huge and so comfortable. Bathroom was luxury, lovely shower and facilities. Staff were so friendly and helpful. Would definitely stay here again, well worth the money. The room was lovely decorated

Room was very clean and modern. Looked very new.

Breakfast, only had a bacon sandwich but bacon was completely overcooked. Left it in the end. Not a great choice for the price.

Location. V close to office and to town centre

The breakfast was not as good as in previous hotels

Good communication prior to arrival They accomodated our early check-in request Nice room; clean, quiet and good size (with Tea & Coffee making facilities) Large bath with shower over (great as I am pregnant) Staff were all very pleasant Information in the room was useful

Had to ask reception staff things that I would expect to be told, i.e. where is breakfast served? What time is breakfast? What time are the doors locked (we were going to a wedding reception)? But they were very forthcoming when asked.

The asian food was supurb of the evening menu

Nothing to complain about

Rooms are clean and comfortable, well fitted out

Breakfast wasn't as god as later year

Room was very well appointed

Rooms on the front of the hotel have single glazed windows. As a consequence there was a considerable amount of noise from the street outside.

Always someone at reception. No hasstle booking

The decor and comfort were above average and the staff were extremely helpful and friendly - they went the extra mile to ensure and enjoyable stay.

Being woken up several times by what sounded like 4-6 people coming into the room next door to us at 2.30am, talking in the corridor then moving onto another room closeby where we could still faintly hear them, then finally going to their respective rooms at around 4.30am - very inconsiderate!

Warm welcome and a lovely meal both for dinner and breakfast!

Private car park Name of hotel Reception staff helpful

Breakfast - no coffee, no atmosphere, felt like sitting in Indian Restaurant for breakfast Bedroom had noisy air con units outside meaning not possible to open window Floor coverings tatty in corridor to bedroom Lack of character generally

The comfortable bed. The bathroom. Hairdryer and iron etc.

The food... My husband and I stay in hotels a fair bit, and there are two things that you want, expect and enjoy in a hotel the first is a clean and comfy room, the second is the breakfast! I am afraid that I have to say that the standard of your 'Full English Breakfast' is terrible! I would expect better from Travellodge! And that's saying something. I will list the things that you really need to think about, seriously, you would lose stars for this I promise you! 1. It arrived only luke warm. 2. I cut into the Hash Brown and it was actually still frozen... I had to ask for another! 3. The quality of the sausages was terrible... low grade, mushy and cheap. 4. The bacon had been under the hot plate for too long and was not chewable... it was also dark on one side and light on the other! YUK 5. The orange juice was from concentrate and not freshly squeezed. We don't expect it to be squeezed on the premises but you can easily purchase better quality!!!! NOT 'from concentrate'. I stayed at The Swan a year ago and I have to say the breakfast there was far better. Breakfast is the thing that EVERY traveller looks forward to! Sooooo disappointing!