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Newest reviews for The Ashbourne Hotel

  • Anonymous
      United Kingdom
    8 September 2014

    The staff were excellent - couldn't be more helpful and an asset to the business. Very comfortable bed.

    Room was quite small and poky with a tiny tv. As a single lady traveller a ground floor room is not ideal nor one right next to the front door, which was incredibly noisy. The room was becoming tatty - the sink and mirrors were not particularly clean and the furnishings weren't great. Would it be too much to ask to have a bedside light at both sides of the bed! The dining room was messy with food all over the floor and seats and unfortunately the food was very poor. It wasn't a dreadful experience but it was clear that corners are being cut. All in all the services provided do not match the façade of the hotel and the image it tries to portray and I can get a similar standard of hotel, in the same area for a fraction of the cost. Sorry

    6.3

  • Elizabeth
      United Kingdom
    27 August 2014

    Bed was very comfortable.spacious room. Good breakfast. Personable, professional staff.

    9.6

  • Chris
      United Kingdom
    10 August 2014

    Great quality for the price. High standard of decor, friendly staff. Highly recommended.

    10

  • K
      United Kingdom
    8 August 2014

    very convenient for visiting LOR food excellent - duck and haddock

    nothing

    9.6

  • Gaynor
      United Kingdom
    17 July 2014

    I booked a room for my fiance and I and a meal in the restaurant to celebrate my fiances birthday. We had an executive room which was clean spacious and immaculately presented and very comfortable. We had a lovely meal the menu had some excellent choices and the food was cooked to perfection. All in all a very enjoyable stay.

    9.6

  • Heather
      United Kingdom
    15 July 2014

    Breakfast selection was good and the staff were friendly.

    Lift was broken but luckily there was only one floor to go up. The hotel did offer to help with our bags if needed though. It's a shame the oil refinery was so close, but this can't be helped.

    8.8

  • John
      United Kingdom
    9 July 2014

    The room was modern, clean and comfortable. The staff were very helpfully and pleasant at all times. The food was excellent.

    No spa facilities.

    9.2

  • Odd
      United Kingdom
    1 July 2014

    Enjoyed the food, very nice, also the staff was very nice.

    The bed was not very good, needs a new matress!

    7.9

  • Lucie
      United Kingdom
    29 June 2014

    The staff were very rude when we had to inform them our key card wasn't working and then at 12 midnight we were woken by bubbling noises coming from the bathroom and found there was drainage flooding up from the bath plug with human waste and the smell was horrific we were told after informing a member of staff we must have blocked it (which we positively didn't) and to put up with it till the morning, everything about the whole hotel was dirty and no value for money whatsoever, me and my husband are very disappointed

    3.3

  • Thomas
      United Kingdom
    12 June 2014

    Well appointed hotel with friendly staff and decent restaurant.

    Standard rooms, although comfortable have a TV the size on an amoeba. Food was a bit pricy, but good!

    7.5

  • Sarah
      United Kingdom
    28 May 2014

    Very good food. Lovely garden / courtyard. Comfortable bed.

    The oil refinery! Made the surrounding area a bit smelly at times but it's very well hidden from view.

    9.6

  • Jennie
      United Kingdom
    25 May 2014

    Friendly staff. Comfortable rooms. Evening meal pleasant, and reasonable. Very quiet even though wedding was on. Good disabled loo, very clean.

    Toilet seat in bathroom came off twice. Also toilet seat in one cubicle very loose. Safety hazard with disabled guest! Cooked breakfast only warm.

    6.7

  • Anonymous
      Ireland
    14 May 2014

    V. Clean & comfortable. Evening meal good. Did not have breakfast.

    Bar noisy; kept me awake.

    7.9

  • N
      United Kingdom
    13 May 2014

    the comfort of the room and in particular the bed. the size of the room and the bathroom. the location. the easy parking. the breakfast as we are veggies was one of the best we have had. presentation and taste great as well as the choice of cereal, juice, fruit, yoghurt, toast and hot drink. couldn't fault the choice at all.

    only that there was a hiccup on communication regarding soya milk and that was remedied and that there was little mould on the bath/tile area which we brought to the attention of a staff member which was going to be address immediately.

    9.2

  • Ashley
      United Kingdom
    13 May 2014

    Great hotel, really easy to find and really good size room! breakfast was brilliant.

    10

  • Paula
      United Kingdom
    28 March 2014

    Friendly welcome and great food

    9.6

  • Steve
      United Kingdom
    21 March 2014

    Good food and friendly staff

    7.9

  • Anonymous
      United Kingdom
    6 March 2014

    The food I had in the hotel restaurant was excellent. Well cooked and presented

    The restaurant staff could do with a bit more attention to detail, possibly through training. I had to keep asking for things even though the restaurant wasn't particularly busy. E.g. I asked for a jug of table water which was brought without glasses and had to wait ages for them. I asked for the wine list and had to wait ages for my wine order to be taken. These are minor irritations but did spoil the overall dining experience.

    6.7

  • Ian
      United Kingdom
    3 February 2014

    Great decor, comfortable modern room with everyhting you would expect of a well thought our hotel. Both the evening and morning menus were very good witha good choice of fish options (as you would expect from the Humber area).

    Location is not idea. Near to a Petroleum refinery, there was a constant paraffin taste on the back of your throat whenever you were outside. That being said it wasn't in the rooms or the main hotel lobby and dinning room.

    6.7

  • Guy
      United Kingdom
    3 January 2014

    Stylish modern rooms

    Poor lighting Overpriced food Very poor WiFi Majority of staff - lack of friendliness and professionalism Inadequate response to maintenance request

    7.1

  • Barry
      United Kingdom
    22 December 2013

    The staff are really friendly and helpfull

    Virtually no cold water from the tap! Given a disabled room with wet room for the bathroom. Wish I'd been told before as not a fan of the wet room set up.

    7.1

  • Robin
      United Kingdom
    6 December 2013

    Nice atmosphere in the bar and restaurant areas. Friendly helpful staff. Good breakfast. Good shower.

    I had a nice room but light switches for room and bathroom were in the wrong place and no light for shaving. I ordered Game Pie for dinner which was a bit dry sadly and on the small side for a main meal. Will still give it another try though.

    7.9

  • John
      United Kingdom
    15 October 2013

    Service; food; bed; shower.

    Small bedside lights that invariably don't work.

    9.2

  • Sheetal
      United Kingdom
    8 October 2013

    Clean facilities Friendly staff Comfortable bed

    There is no cheap option for a single room. My room for one person was only the breakfast price different to that of a double room with two people staying.

    8.3

  • Anonymous
      United Kingdom
    25 September 2013

    I have stayed at this hotel before and the rooms are a good size and very comfortable. The waiting staff are very good and the breakfast was excellent.

    The prices at the bar rival those in London., £3.80 for a bottle of beer!

    7.1

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