The apartment has a £10 late check out policy for every half-hour you are late leaving the property. We were checking out late that morning and when the cleaners came at 11.10 am we told them that we would be another 30 minutes as we still had to pack. Unfortunately, the owner was not very accommodating, coming to the property 10 minutes later. She walked into one of the bedrooms,which had a door closed, without knocking. This would not have been such a big issue, were it not for the fact that my friend was half-naked. The owner did not aplogise but proceeded to tell my friend that she wanted us all out in 10 minutes. The cherry on top was when she and 2 other people went into the other bedroom, which a friend I were staying in and proceeded to start clearing the bed, when our items were still on the bed and side board table. We had really enjoyed our stay up to this point, but were left feeling like squatters - we expected our luggage to be thrown down the stairs, but luckily we managed to move really fast and get out of there midst the chaos of the cleaners and the owner. Need to say I will not e staying here again. Please owner learn some manners and how to treat guests properly. We paid, kept the property in good condition - hospitality should be part and parcel of your business!
Loved the location and cormfort of the apartment. I booked this for a small hen do for a friend who had flown from Australia. It was a great location, 5 minute walk into the centre of Bath and the Sainsburys which is 2 minutes walk away was fantastic for getting some breakfast items. Overall we love the privacy of the apartment, comfort of the beds.