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Custom House Place, Greenock, PA15 1EJ, United Kingdom – Show map
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5 properties in Greenock
Including hotels, apartments, villas and more.
96 verified reviews
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The Bay Hotel's staff speak: English
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Food & Drink
Restaurant, Bar, Breakfast in the room, Special diet menus (on request)
WiFi is available in all areas and is free of charge.
Free private parking is possible on site (reservation is not possible).
Free public parking is possible on site (reservation is not possible).
Packed lunches, Luggage storage, Daily maid service, Meeting/banquet facilities
Non-smoking rooms, Family rooms, Lift, Heating, Non-smoking throughout
Lidl (0.6miles) Morrisons (0.7miles) Tesco (0.6miles)
Greenock Town Centre (0.5miles)
Domino's Pizza (136yrd)
The Beacon Arts Centre (108yrd)
River Clyde (133yrd)
12:00 - 20:00 hours
Until 11:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
One child under 10 years stays free of charge in an extra bed.
The maximum number of extra beds in a room is 1.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Pets are allowed on request. Charges may be applicable.
Cards accepted at this property
Hover over the cards for more info.
Based on 96 reviews
Value for money
Show reviews from:
Holiday Inn Express Greenock is a modern and comfortable hotel, perfect for business or leisure.
Score from 239 reviews Very good
Located just off the M8 motorway and only 500 metres from Glasgow Airport, this modern Ramada hotel offers free Wi-Fi in public areas.
Score from 780 reviews Good
With its building over 200 years old, The Tontine Hotel is 5-minute walk to Greenock city centre and to the Esplanade and has a bar and a restaurant.
Score from 172 reviews Very good
On the quayside, looking out over the waterfront, the hotel offers comfortable, great-value rooms and free parking.
Score from 163 reviews Fabulous
We had a smashing couple of days at new bay hotel,, Arrived on the friday about 3ish. girl at hotel was very nice and introduced herself and told us anything we needed just let her know and took us to room 10. Room was lovely and plenty of space Dinned at hotel on fri night food was really good .. We were well looked after same for breakfast sat and sun nothing a problem to any of the girls doing the serving..Will defo pay another visit....
the staff were very friendly and helpful , the meals were excellent specially the breakfast the location was good being a two minute from the seafront and ten minute walk from town centre
the weather l.o.l. but being winter you expect rain and snow being Greenock but the hotel was very warm
This was an excellent hotel; the staff were very friendly and nothing was too much trouble for them. The breakfast was excelllent and the beds were very comfortable and the rooms were warm. The hotel is situated in the centre of the town with easy access to all facilities and it is right next to the river and very reasonable in price. It has opened fairly recently and the owners and staff deserve success for their hard work
Location just next to bus stop and across from Greenock Central rail station Easy to use and very friendly attentive staff Good breakfast, great coffee. Nice to be beside the river and be able to walk out in the morning and look at the view. Very clean and warm throughout.
Think you could charge a bit more and give a bit more comfort in the bedrooms, e.g. better beds and bedding.
Very friendly helpful staff. Large, newly decorated room.
Our room (no.1) was rather draughty and cold. Somewhat noisy both inside and outside hotel.
The bar staff were friendly can't say the same about the owner though.
No reception have to check in at bar area, lift not working so had to carry cases upstairs. Room only had single glazing therefore had terrible draughts.
My stay was very pleasant the staff were fantastic very helpful, I will stay again
The price was good the food was excellent the staff were friendly and the location was just right for us.
The loose toilet seat in our room and they could do with putting the correct name somewhere outside
Staff lovely, very helpful and friendly. Food was fabulous and reasonable in price. A welcoming, atmosphere. Would definitely stay again.
The lift was out of order at the time of our visit. Not good for my elderly parents, both using walking sticks. But the staff assisted them without hesitation.
Very convenient, friendly staff, good breakfast, big rooms, very reasonable prices, lots of hot water.
Staff helpfulness. Excellent evening meal. Excellent breakfasts. Large comfortable room that was warm. Lounge was comfortable.
Would have liked 2 chairs in a double room. Cleaning needs to be more thorough.
super location, friendly and helpful staff. Good value for money.
Lovely large bedroom with on suite shower & bathroom, Very clean & tidy hotel and central location to Greenock town centre and close to Port Glasgow and Gourock
Friendliness of staff Very good bathroom Good evening meal and breakfast
Outside of hotel not attractive No chair in bedroom
Very friendly staff
The search engine from Bookings showed 4.8 miles from where we needed to be but in actual fact it was 33 miles away this totally compromised the purpose of our journey making us late and adding 120 miles to our itinerary. In addition the hotel was cold, bathroom was unheated no hot water in the evening at all. Noise from nearby Police station cells kept us awake. If the search results had been accurate we would have never gone there. Really unhappy I would never trust Bookings search results again.
Friendly helpful staff, food was exellent
We stayed for 6 nights and found everyone all staff helpful and extremely friendly. Kay and Stephan went out of there way at all times it was warm and felt like we were staying with friends. It is not your typical corporate hotel. The bad reviews on here I think are from the previous owners. Will be back again Kelly and Terry
Very clean and comfortable. Lovely staff.
Took money from card for accom. without telling us or providing a receipt which led to us paying the bill again. When checked our bank a/c, we noticed this-contacted them straight away. It took 3 phone calls and we were never reimbursed the full amount. Marred our trip. Cost us an extra 15 pound- not happy.
Wonderful welcome, nothing too much trouble, very good well cooked fresh food. Easy parking. Good position.
Décor needs a rethink to cater for modern taste. Room very spartan, oddities like a lock which didn't work.
Very nice welcome, spotless room, fantastic food plus, parking outside the building. Handy for all local shops and areas, and a "Good feel factor" about the Hotel. I would highly recommend.
There was nothing negative whatsoever about the Hotel.
The staff were helpful and friendly. We were moved quickly to a better room when the first room was very noisy and unsuitable. The little wine bar was pleasant and newspapers were provided at breakfast. Breakfast looked good. There is a lovely arts centre and sports centre right beside the hotel. The hotel is set just back from the water.
The rooms were all accessed by a door at the back of the wine bar into a very cold, poorly maintained stairway and corridor. This corridor was like a hostel rather than a hotel. The bed wasn't made when we were out and towels weren't changed. The bed had no mattress protector.There was a very noisy fun fair outside and the rooms didn't seem well sound proofed. I really wanted to like this quirky wee hotel but there were too many negatives. Maybe it's a work in progress so I hope the owner manages to get this hotel up and running soon. I booked this on the strength of other reviews so someone really likes it!
Food, service and price were good.
Although the room was clean, having a window high in the wall with no outlook was claustrophobic.
Friendly and good value. Anxious to help.
Some of the facilities were a bit haphazard.
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