Choose your preferred language. We speak English and 41 other languages.
Custom House Place, Greenock, PA15 1EJ, United Kingdom – Show map
No booking fees • Save money! Best price guarantee — enter dates to see these prices!
5 properties in Greenock
Including hotels, apartments, villas and more.
91 verified reviews
They speak your language!
The Bay Hotel's staff speaks: English
Booking is safe
When you book with us your details are protected by a secure connection.
Food & Drink
Restaurant, Bar, Breakfast in the Room, Special Diet Meals (upon request)
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not possible).
Free public parking is available on site (reservation is not possible).
Packed Lunches, Baggage Storage, Daily Housekeeping, Meeting/Banquet Facilities
Non-smoking Rooms, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
12:00 PM - 8:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 10 years stays free of charge in an extra bed.
The maximum number of extra beds in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 91 reviews
Value for money
Show reviews from:
Holiday Inn Express Greenock is a modern and comfortable hotel, perfect for business or leisure.
Score from 237 reviews Very good
With its building over 200 years old, The Tontine Hotel is 5-minute walk to central Greenock and to the Esplanade and has a bar and a restaurant.
Score from 178 reviews Very good
On the quayside, looking out over the waterfront, the hotel offers comfortable, affordable rooms and free parking, just off the A8 and 700 yards from Cartsdyke Train Station.
Score from 154 reviews Excellent
Located in the picturesque setting of Rhu near Helensburgh, the Ardencaple Hotel overlooks the east side of Gareloch.
Score from 151 reviews Good
Very friendly helpful staff. Large, newly decorated room.
Our room (no.1) was rather draughty and cold. Somewhat noisy both inside and outside hotel.
The bar staff were friendly can't say the same about the owner though.
No reception have to check in at bar area, lift not working so had to carry cases upstairs. Room only had single glazing therefore had terrible draughts.
My stay was very pleasant the staff were fantastic very helpful, I will stay again
The price was good the food was excellent the staff were friendly and the location was just right for us.
The loose toilet seat in our room and they could do with putting the correct name somewhere outside
Staff lovely, very helpful and friendly. Food was fabulous and reasonable in price. A welcoming, atmosphere. Would definitely stay again.
The lift was out of order at the time of our visit. Not good for my elderly parents, both using walking sticks. But the staff assisted them without hesitation.
Very convenient, friendly staff, good breakfast, big rooms, very reasonable prices, lots of hot water.
Staff helpfulness. Excellent evening meal. Excellent breakfasts. Large comfortable room that was warm. Lounge was comfortable.
Would have liked 2 chairs in a double room. Cleaning needs to be more thorough.
super location, friendly and helpful staff. Good value for money.
Lovely large bedroom with on suite shower & bathroom, Very clean & tidy hotel and central location to Greenock town centre and close to Port Glasgow and Gourock
Friendliness of staff Very good bathroom Good evening meal and breakfast
Outside of hotel not attractive No chair in bedroom
Very friendly staff
The search engine from Bookings showed 4.8 miles from where we needed to be but in actual fact it was 33 miles away this totally compromised the purpose of our journey making us late and adding 120 miles to our itinerary. In addition the hotel was cold, bathroom was unheated no hot water in the evening at all. Noise from nearby Police station cells kept us awake. If the search results had been accurate we would have never gone there. Really unhappy I would never trust Bookings search results again.
Friendly helpful staff, food was exellent
We stayed for 6 nights and found everyone all staff helpful and extremely friendly. Kay and Stephan went out of there way at all times it was warm and felt like we were staying with friends. It is not your typical corporate hotel. The bad reviews on here I think are from the previous owners. Will be back again Kelly and Terry
Very clean and comfortable. Lovely staff.
Took money from card for accom. without telling us or providing a receipt which led to us paying the bill again. When checked our bank a/c, we noticed this-contacted them straight away. It took 3 phone calls and we were never reimbursed the full amount. Marred our trip. Cost us an extra 15 pound- not happy.
Wonderful welcome, nothing too much trouble, very good well cooked fresh food. Easy parking. Good position.
Décor needs a rethink to cater for modern taste. Room very spartan, oddities like a lock which didn't work.
Very nice welcome, spotless room, fantastic food plus, parking outside the building. Handy for all local shops and areas, and a "Good feel factor" about the Hotel. I would highly recommend.
There was nothing negative whatsoever about the Hotel.
The staff were helpful and friendly. We were moved quickly to a better room when the first room was very noisy and unsuitable. The little wine bar was pleasant and newspapers were provided at breakfast. Breakfast looked good. There is a lovely arts centre and sports centre right beside the hotel. The hotel is set just back from the water.
The rooms were all accessed by a door at the back of the wine bar into a very cold, poorly maintained stairway and corridor. This corridor was like a hostel rather than a hotel. The bed wasn't made when we were out and towels weren't changed. The bed had no mattress protector.There was a very noisy fun fair outside and the rooms didn't seem well sound proofed. I really wanted to like this quirky wee hotel but there were too many negatives. Maybe it's a work in progress so I hope the owner manages to get this hotel up and running soon. I booked this on the strength of other reviews so someone really likes it!
Food, service and price were good.
Although the room was clean, having a window high in the wall with no outlook was claustrophobic.
Friendly and good value. Anxious to help.
Some of the facilities were a bit haphazard.
The whole place was strange like it was closing down or something. The breakfast was very greasy and veeerry slow coming. Nowhere was the name bay hotel. It was called the beacon.
Whilst it is true this Hotel isn't easy to find, having past hotel names on its exterior. The great thing is that since its new owners have taken over and began renovations it is beginning to become a great hotel.. The staff are excellent, the food here is second to none, and the accommodation is both clean, very comfortable and of a great standard.
Having read reviews both good and bad on this hotel, I have stayed here to date more than a few times and will return here on every opportunity I can, over a chain of hotels, no names necessary... ...
Location, price, size of the room, no extra costs for travel cot
Lift did not working at the time but you can manage when you on the 1st floor. In general very good option
The warm welcome when we got there. We were received very nicely. The breakfast was done nicely and nice members of staff.
We've negotiated with thousands of hotels to get the very best deals. We call them Secret Deals and they only last for a limited time.
You can get these deals for free by subscribing to our newsletters. You can even choose your favorite destinations to receive personalized deals.
Don't worry – your email address is safe with us. We'll never share your private information and you can unsubscribe at any time.