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Score from 252 reviews Review score 6.9/10

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Most recent booking for this hotel was today at 02:49

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Newest reviews for The Bay Hotel – RelaxInnz

  • Ellen
      United Kingdom
    10 September 2014

    atmosphear really hapy helpful staff

    9.6

  • Richard
      United Kingdom
    8 September 2014

    Location is good but excellent if your main purpose is a beach holiday. Food is good, the hotel is clean and staff generally helpful.

    Minimal storage in the room I was in so you have to live out of a suitcase if you are staying several days, as I was.

    7.1

  • William
      Australia
    2 September 2014

    close to beach, convenient base, reasonable prices

    7.5

  • Philip
      United Kingdom
    1 September 2014

    we liked all about the stay at the Bay hotel

    9.6

  • Robert
      United Kingdom
    20 August 2014

    Security, food quality, service, parking as available

    Room 1,Cramped, unable to open windows. Black mould on windows and in shower. Lack of usable power sockets (reported one as broken, this was replaced, but still not working)

    6.7

  • Belkys
      Spain
    17 August 2014

    I like the excellent ubication of the hotel to go to Eastbourn. You can to take a bus just in front of the hotel. The full british breakfast was very good and the staff very kind. The best there was life music "English rock music" by a band called ten below zero was fantastic.

    8.8

  • Susan
      United Kingdom
    17 August 2014

    location.very near beach, pubs ,shops etc. has a bar ,enjoyed lovely meal , ( nachos, chilli and salad) sitting outside. .Comfy bed, quiet room . Breakfast included. Good value for money.

    Room a bit small and cramped . Duvet heavy and hot for summer. generally bit hot and stuffy at night. No bath .only shower( i had requested a bath when i made booking)

    7.5

  • Anonymous
      United Kingdom
    12 August 2014

    Clean and relatively cheap. Good breakfast

    Beer was not properly kept

    7.5

  • Anonymous
      United Kingdom
    6 August 2014

    Friendly and helpful staff who went out of their way to provide secure overnight storage for 3 bikes.

    10

  • Jonathan
      U.S.A.
    3 August 2014

    Great staff. helpful and very friendly!

    Too far off the main road.

    8.3

  • Anonymous
      United Kingdom
    25 July 2014

    Friendly and close to the sea

    8.3

  • Debbie
      United Kingdom
    22 July 2014

    A very relaxing weekend away,We were made welcome the Bay Hotel is in a excellent location near to the beach and all facilities will use again most differently .

    8.3

  • Janet
      United Kingdom
    20 July 2014

    Staff lovely and friendly !! Felt welcomed room clean bathroom clean good quality towels an lovely comfortable bed ! Good breakfast with fabulous bacon !!! We are looking forward to staying again in the near future .

    7.1

  • Anonymous
      United Kingdom
    20 July 2014

    The staff were friendly and extremely helpful.

    Room was a bit old-fashioned, but the shower was good!

    8.3

  • Martin
      United Kingdom
    19 July 2014

    It was surprisingly quite as it was really a glorified pub. The food menu was very reasonable and the steak I had was excellent, plus a beer included in the price.

    I could only open one window and they have obviously had problems with condensation in the bedroom and bathroom. The window I did manage to open was just the bottom sash and I was concerned that the top part was very grimy with old mould. The management should get this sorted, as it is a health hazard. And don't paint over windows so they cannot be opened.

    7.1

  • Joan
      United Kingdom
    15 July 2014

    clean hotel, friendly staff. Food fine

    Going through rather smelly play zone when entering hotel from car park. Difficult to carry bags up stairs, particularly when suffering with walking problems Dated decor Rather cramped room Dark bathroom Rather small shower. o.k. for a couple of days, wouldn't like to spend a week there.

    5.8

  • David
      United Kingdom
    13 July 2014

    Nothing

    Location .area .decoration welcome cleanliness

    2.5

  • Edward
      United Kingdom
    8 July 2014

    Everything

    Nothing

    9.6

  • Paul
      United Kingdom
    4 July 2014

    Nothing

    The customer service was poor, the owner refused to make a bowl of porridge for me at 7am on the Saturday morning, stating breakfast starts at 7.30 and porridge is not on the menu anyway, the noise coming from their private accommodation above my room was terrible at 11pm at night the dog was barking and alot door banging etc. I checked out a day early, and asked for a refund on the three breakfasts I did not have, I was given £5.00, the owners are in the wrong industry, the whole place was in need of a deep cleen, If i had booked this hotel for a family holiday we would have been heart broken. I would have to say that the beddding was fresh and clean and the bed was very comfy, the show head was very dirty and the net curtains were full of holes. I spend over 50 nights in hotels through out the year and have been doing so for 10 year, this is the worst hotel I have every booked in to.

    5

  • Mickel
      Netherlands
    3 July 2014

    Basic and clean. Good value for money.

    7.5

  • Nicholas
      France
    25 June 2014

    Nice Size Room & decent hot breakfast.

    Payment compulsory on arrival rather than on leaving - shows a money-grabbing mentality. Bad quality mattresses in the beds. Car park very shabby, stones and grit - no asphalt - and not big enough to accommodate all the guests' cars - twice we were told to park elsewhere. Bathroom facilities inadequate, bad quality toilet paper not always replaced and no toiletries. Shabby surroundings of hotel and noisy due to one way traffic system surrounding it - hotel is not quietly secluded facing the beach as you might think. No lift to upper floors for heavy luggage .In view of all the above the place is overpriced. We shall never stay there again.

    3.3

  • Janice
      United Kingdom
    24 June 2014

    EVERTYTHING!! Val and Steven the landlords couldn't do enough for you. Food was excellent, freshly cooked and hot, the room was clean and beds very comfortable. We were amazed to have clean towels each day and overal would give the place 10 out of10!!,

    Just had to be careful crossing the road as it was quite a busy road and on a corner.

    10

  • Karthik
      United Kingdom
    22 June 2014

    Room cost.

    Small room.

    6.7

  • Anonymous
      United Kingdom
    17 June 2014

    Clean, with friendly staff, well cooked breakfast.

    Dated feel, no latches on windows, no towel rail so nowhere to put wet towels, no soap dish in shower.

    6.3

  • Barry
      United Kingdom
    15 June 2014

    Keen helpful staff,lovely and clean,good food,very reasonably priced. Will stay at Bay again!

    10

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