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Newest reviews for The Bell Hotel

  • Matt
      United Kingdom
    28 August 2014

    Location

    Room a bit overly warm.

    7.9

  • Elaine
      United Kingdom
    27 August 2014

    We had a really warm welcome when we arrived. Everything was explained to us & we were given an itinery of the festival weekend. We loved our room which was spotlesly clean & the bed was lovely & comfortable. We ate in the brasserie & sat outside in the sun overlooking the quay. We had a wonderful meal in the Restaurant & the staff couldn't have been more attentive. Sandwich is a lovely part of the world & we will come back. Thank you

    I would have liked a fan in the room but there was nothing I didn't like.

    10

  • Lesley
      United Kingdom
    26 August 2014

    LOVELY ROOM STAFF VERY HELPFUL AND FRIENDLY, WILL DEFINITELY BE VISITING AGAIN

    NOTHING

    10

  • Curtis
      United Kingdom
    26 August 2014

    Good location, comfortable bed

    Wifi was poor A lot of noise from outside late at night Had a long wait for breakfast. Not enough staff seemed to be on hand. A lot of the food had already gone.

    7.1

  • Kevin
      United Kingdom
    26 August 2014

    The location, the ambience of the hotel in the evening and morning. The level of comfort in the public areas. Night porter was very welcoming even though we arrived late.

    Breakfast was good, but felt slightly chaotic. It was a busy morning admittedly, but we did get several missed orders i.e. tea for coffee, white toast instead of brown and a couple of orders which were not from table. Our actual table for two felt right in the middle of the self-help area so didn't feel particularly restful. Was unable to move as it was so busy. Staff were very pleasant and accommodating, but the systems seemed to be a little chaotic on this occasion. That said, the room was lovely and very well decorated. And a lovely bed.

    8.3

  • Anonymous
      United Kingdom
    21 August 2014

    Staff were friendly and professional and room was very comfortable. Location great and parking was't a problem due to the hotels voucher system. Would definitely stay here again.

    9.6

  • Robin
      United Kingdom
    20 August 2014

    The staff were great, and facilities good. Scrupulously clean. Great breakfast. Would certainly go back.

    Cloud wi-fi access is fiddly and time consuming. There should be easier access. Door locking is fiddly. Might confuse some people and lead to doors remaining unlocked. Simpler process needed.

    9.2

  • Staci
      United Kingdom
    19 August 2014

    Lovely staff, breakfast and area

    Broken shower head, was useable but not great

    8.3

  • Anantha
      United Kingdom
    10 August 2014

    The staff are very friendly and obliging.

    The traffic noise stopped me in having a comfortable sleep.

    5.4

  • Anonymous
      United Kingdom
    8 August 2014

    Helpful staff

    Inedible breakfast Noise of a/c fans from restaurant next door all night Very hot room

    5.4

  • Barbara
      United Kingdom
    6 August 2014

    Our comments were dealt with promptly by the staff and manager to ensure that we felt valued.

    7.5

  • Anne
      United Kingdom
    5 August 2014

    Staff couldn't have been friendlier Excellent food at very competitive prices Beautiful room, lovely furnishings

    Lots of stairs.

    9.2

  • Alan
      United Kingdom
    4 August 2014

    Excellent service from the minute we walked in. Attentive staff across all departments. When staff discovered my wife had worked at the hotel some 40 years ago, they were genuinely interested in what it was like in the 70`s. Food was good, well presented. Room was excellent, clean tidy and view was good across the quay.

    What was not to like?

    9.6

  • Matt
      United Kingdom
    31 July 2014

    A great location, lovely rooms and excellent bar area. The staff were all very welcoming, especially with our dog !

    Nothing.

    9.6

  • Cate
      United Kingdom
    30 July 2014

    Right on the river. Lovely clean room with huge towels and v comfortable bed. Breakfast was good and good selection. Nice outdoor seating for sunny days.

    Bathroom needs better ventilation and the taps n shower control sorted out. Tiny shower cubicle with cold condensation dripping. Breakfast cold by the time in came from kitchen. Very noisy to 2,am with people drinking outside.

    8.8

  • Paul
      United Kingdom
    29 July 2014

    Location Food Friendly staff Dogs welcome Nice public rooms

    Very hot room (11) Disorganised service in restaurant

    7.9

  • Diane
      United Kingdom
    29 July 2014

    The breakfast was lush especially the chocolate coissants, plenty to eat and didn't have to wait long for our cooked breakfast also the staff were very polite and efficient.

    Need to have air con in the rooms as sleeping was difficult, the room was hot even with the window open.

    7.5

  • Peter
      United Kingdom
    29 July 2014

    In a hotel charging top notch prices I don't expect to shower with a bloody plastic shower curtain sticking to me. The breakfast service seemed a little disorganised also.

    7.9

  • Antony
      United Kingdom
    29 July 2014

    Great location, great dining and bar facilities. Great staff - thanks Anita on reception!

    Decor in corridors and our room a little tired, but it is an old building. There are lots of corridors they could do with some pictures to brighten them. Lack of parking

    8.3

  • David
      United Kingdom
    29 July 2014

    The restaurant staff were poor all young and under trained

    7.9

  • Christopher
      United Kingdom
    22 July 2014

    Bar and lobby and staff

    Showers weren't great Taps were a bit dodgy Stifling hot in rooms

    6.7

  • Sally
      United Kingdom
    20 July 2014

    The overall look of the hotel was very tasteful and reception staff really helpful

    Our room was on the small side. The restaurant staff seemed to be quite new a probably not fully trained

    7.1

  • Yvonne
      Netherlands
    19 July 2014

    The location of the hotel is fantastically located in the heart of the beautiful village of Sandwich. A must see are The secret gardens of Sandwich just a short walking distance from the hotel. The hotel's decor is tasteful and the food in the restaurant is lovely.

    10

  • Julia
      United Kingdom
    16 July 2014

    The woman on duty on reception .

    The apparently disorganised breakfast arrangements/ the need to ask several times / the long wait with no explanation/ the lack of order / the spartan look of the dining room / white table clothes would have helped .

    7.5

  • Clive
      United Kingdom
    15 July 2014

    Position of hotel good rooms very clean

    Shampoo etc not changed every day even though used Bed uncomfortable as a double sinks in centre Toilets not cleaned perhaps a brush required

    6.3

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