Bell  

Staff very helpful and friendly and food good. Generally clean and tidy and well presented.

The Bell would benefit from a little TLC- paintwork in the corridors need touching up. Shower curtain discoloured. Stain on ceiling in one of the rooms we used.

They welcomed our springer spaniel dog

Our room could of done with a bit of decorating

A yearly stay at Bell Hotel for my school reunion. Liked the comfort of the room and the good food menu.

Period feaures, cosy but not enough history to look at and read about the place. It would have made it a more interesting place if such material had been added around the hotel. Food was very good as was the location. Room was in keeping with the period of the building, nice size and a great sized bathroon. Very clean and comfortable.

I 'm afraid we would probably not stay again due to the area surrounding the hotel. Groups of men seemed to be hanging about in closed shop doorways, which seemed very odd and un- settling. The groups of people went past shouting and screaming late at night, was distrubing to say the least. We have stayed in many hotels and never experienced this before not even in large towns. So while it is not the hotels fault it was this that has affected our decision not to return.

Location was good.

I had to fix the door latch keeper (3 out of 3 screws loose). I had to fix the top on the sink tap. The toilet seat was loose (I didn't fix it)

We love the bell in thetford its a very relaxed place for myself and my partner to get away from it all with the dogs for a few days ive been using the bell for some years now and have just had a few friends stay and they loved it also very relaxed the service is great its a very special place ,thanks to all the staff ....

Friendly staff,clean ,caters for people travelling alone. Good value.

The hotel is a bit tired and the rooms need minor refurbishment but I understand that times are tough for all businesses and this will happen when the economy improves.

Very poor decoration, shower did not work correctly in the bathroom hotel badly in need of some investment

I like the traditional English Hotel style and the charm of an old building, along with the friendliness of the staff.

Mostly it was an excellent Inn. Good Food, location. Room was of good size and very comfortable. I will be using this hotel for my annual trip to the area.

Stayed on a Friday night and it was noisey especially outside. My room did not have double glazing so the noise was an issue. People staying at the Inn should be warned there is often music playing until ? although this was not massively intrusive as my room was on the 2nd floor. There were signs of water leaks or large damp areas in many parts of the room ceiling which could do with tidying up. Having said the above it is still a pleasant place to stay

The Bell was near to the Train station and the conference that we were attending. The bell was a very cosy hotel.

The hot water was cold when we arrived so we could not have a shower after travelling 5 hours and before we attended the evening net working dinner at 7pm. The following day the water was hot, however we were late for our conference because we had to wait 40 minutes for our breakfast and coffee to be served.

I like the location, the history, the fact that we were upgraded to the Authur Lowe suite, the beautiful interior......fantastic!!

I didn't lke slot-machines in the bar. I didn't like how the busy watiress emptied the flask of coffee, dregs and all onto my saucer and in my cup. She didn't react......so I took a clean saucer from the nearby table.