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Show map The Bentley Hotel, Leisure Club & Spa

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Newest reviews for The Bentley Hotel, Leisure Club & Spa

  • Kevin
      United Kingdom
    28 August 2014

    reception greeting and check in. restaurant service and very pleasant staff. housekeeping friendly and helpfull overall a very pleasant stay

    bar could have more atmosphere ie music as your conversation could be overheard by all.however decour was good

    9.6

  • Michael
      United Kingdom
    26 August 2014

    Clean comfortable very nice spacious room. Nice breakfast available from 07.00 even at the weekends.

    Low water pressure in the shower.

    8.8

  • Sheila
      United Kingdom
    26 August 2014

    Couldn't fault this hotel. The staff were very friendly and helpful. Food in the bar and restaurant were excellent. Enjoyed our stay.

    10

  • Maureen
      United Kingdom
    26 August 2014

    Everything faultless

    9.2

  • Michael
      United Kingdom
    26 August 2014

    Staff were very polite and helpful, and made you feel at ease and very comfortable - all staff - reception, spa and especially breakfast staff. Good location for my needs with good local facilities available if required - superstore, pubs/eateries, chippy, McDonalds, etc. The whole experience was easy, simple and uncomplicated with no hassles

    Wi-Fi connection wasn't as good as it could of been - though at least it was complimentary which isn't always the case

    8.3

  • Mark
      United Kingdom
    20 August 2014

    Found a condom in my kettle

    5.8

  • Anonymous
      United Kingdom
    19 August 2014

    The f ood was excellant , staff friendly & helpful, everything very clean & tidy a very welcomeing place enjoyed our stay immencely

    There was nothing we could complain about

    9.6

  • Anonymous
      United Kingdom
    19 August 2014

    Phone reception was not good.couldn't get any personal phonecalls on my mobile.

    10

  • Stephen
      United Kingdom
    18 August 2014

    It was a pleasure to stay in a hotel that was clean and good value with no issues at all

    Nothing

    9.2

  • Stephen
      United Kingdom
    9 August 2014

    Location & friendless of staff.

    10

  • Rob
      United Kingdom
    3 August 2014

    Friendly staff, quality and choice of the breakfast. Location of hotel.

    Nothing

    8.8

  • Marion
      United Kingdom
    1 August 2014

    The bed was exceptionality comfortable. So much so that I took a photo of the mattress label!

    There was no mobile phone reception at all in my room. I missed an important call, despite going to the car park and wait for the call. It was too late by the time I realised and got there!

    7.1

  • Richard
      United Kingdom
    30 July 2014

    Location, free cooked breakfast and swimming pool.

    Free wi-fi that didn't work even after contacting reception and an uncomfortable bed with heavy duvet in the middle of the summer.

    7.1

  • Simon
      United Kingdom
    29 July 2014

    Clean and comfortable rooms. Good service.

    A wedding reception was taking place whilst we were there and a couple of guests in next room kept us awake most of the night fighting and screaming.

    7.9

  • Andy
      United Kingdom
    23 July 2014

    there was quite a bit of traffic noise and we could not open the window even a little bit.

    6.3

  • Lyndsay
      United Kingdom
    23 July 2014

    The staff were very friendly and welcoming and I found the rooms clean and comfortable

    10

  • Christine
      United Kingdom
    23 July 2014

    Very clean, spacious rooms and bathrooms. Breakfast good quality and pleasant dining room Staff helpful at all times

    7.9

  • Elaine
      United Kingdom
    22 July 2014

    Location. V comfy bed. Excellent shower. Robe and toiletries. Air conditioning. Breakfast. Staff.

    Only on thin; the walk to my room was through the hallway where the smoking bedrooms are and it wasn't very pleasant at all.

    9.6

  • Karen
      United Kingdom
    15 July 2014

    Quiet room even though there was a wedding party. Plenty of space in the room. Excellent staff in the spa; really fantastic service and facilities there were optimised. The barman was very helpful and provided ice and lemon for our room. Good room service for breakfast.

    Receptionist spoke so fast we couldn't follow the information and she forgot to activate our door cards so we had to go back down after a long journey which was trying.

    7.5

  • Tony
      United Kingdom
    13 July 2014

    Handy location for a drive into Lincoln Nice pool and spa area Next door to a pub serving value for money food Quiet comfy room Good breakfast

    We were there on a Saturday so lots of wedding guests who seem to think they own the hotel Too busy to be in at evening due to wedding guests so went out to eat All hotel staff should remember they have other people staying apart from wedding guests !

    8.3

  • Jackie
      United Kingdom
    9 July 2014

    All of it excellent

    Prices in the bar can be a bit steep.

    9.2

  • Stephen
      United Kingdom
    8 July 2014

    For the Waddington Airshow the location was excellent, staff were friendly but whole setup is not very well run

    Double bed made with single sheet. Could not order dinner before 8.30pm. Stayed two nights and was swamped everywhere with wedding and anniversary guests every where we went. Children running around the bar area from wedding party next door.Bed had 13.5 Tog quilt cover on in the middle of summer. Breakfast scored 1 out of 5. Food left on servery for ages. Fried eggs/poached we're abysmal.saw chef throwing away dozens of fried eggs that no one was eating as they had all dried out Glad to leave.

    5

  • Brian
      United Kingdom
    7 July 2014

    relaxed atmosphere

    would like to have been able to have natural smoked haddock at breakfast

    8.8

  • Francis
      United Kingdom
    6 July 2014

    Kept awake until gone 12pm due to wedding reception .We requested quiet room yet we were placed on 2nd floor close to where reception was held,this spoiled our next day as we were both very tired.

    7.1

  • Michael
      United Kingdom
    6 July 2014

    Very clean, good leisure facilities, good position for access to Lincoln, friendly staff at reception.

    Air conditioning didn't work, more staff reqired at breakfast. Had a bad experience with evening meal dessert. Didn't like the attitude of large corsiege, when giving out orders to the young man at the bar.

    8.8

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