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Recently booked in Fort William
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The Best Western Imperial HotelFraser Square, PH33 6DW Fort William (Show map) Good, Score from 131 reviews“Location and comfort in the Scottish Highlands. I chose it to relax before going on to the Isle of Skye. Scenery was Scotland's best and hotel was perfect for our needs.”
Jayne,
Scranton, Pennsylvania
The Imperial Hotel is situated in the heart of Fort William offering the best accommodations, service and standards. All rooms are furnished to a very high standard with sea views also available. There are 2 bars and there is a famous seafood restaurant within the hotel. You will have a vacation to remember. Hotel Rooms: 37, Hotel Chain: Best Western.
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Total Hotel Score:7.7
Based on 131 reviews Guest reviews are written by our customers after their stay at The Best Western Imperial Hotel. |
Score breakdown
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Score filter |
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Shonagh
Family with older children
lundin links,
United Kingdom
July 19, 2011
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Reception staff Rooms were well designed/furnished Dining room staff - a little disengaged Only toast - no pastries, muffins etc No air conditioning no lift
1 out of 1 people found this review helpful, did you?
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8.3 |
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Judy
Solo traveler
Abergele,
United Kingdom
February 13, 2012
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Not much.... Functional impersonal. Shower was terrible...... No operating instructions all indications had worn off the shower. Only a towel rail for heating a large room with cold tiled floor. No blind at the window. Insufficient water to shower........ scalding hot or freezing cold.
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7.9 |
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Helena
Mature couple
Shrewsbury,
United Kingdom
February 8, 2012
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Very clean, comfortable and warm room.
Did you find this review helpful?
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9.2 |
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Saurabh
Young couple
Edinburgh,
United Kingdom
January 15, 2012
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The hotel was well located and friendly staff. Breakfast was good. Would recommend this to anyone.
Did you find this review helpful?
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7.1 |
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Anonymous
Young couple
Netherlands
January 5, 2012
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- very friendly staff - the hotel has no elevator - we had some problems with the water pressure in the shower and the temperature (hot/ cold)
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7.5 |
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Ruobing
Group of friends
Middlesex,
United Kingdom
January 2, 2012
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The small bar in the hotel had a good environment and delicious food.
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5.4 |
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Anonymous
Mature couple
United Kingdom
January 1, 2012
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Location, close to station The carpets in the room are not clean, there was no hot water coming in the shower. Surely not worth the money
Did you find this review helpful?
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3.8 |
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Robert
Family with older children
Toulon,
France
December 30, 2011
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Staff and cleanliness of the room. Close to the main (and only) street. Comfort o the room /Elevators / the price for such level of hotel
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6.3 |
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Andrew
Solo traveler
halifax west yorkshire,
United Kingdom
November 29, 2011
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Very good staff food was good!
Did you find this review helpful?
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9.2 |
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Dorothy
Mature couple
Ayr,
United Kingdom
November 24, 2011
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We were delighted with our accomodation which was the Master Room. We felt we had got a great deal for the price we paid.and the spa bath was pure luxury.
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9.6 |
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Maria
Group of friends
Linlithgow,
United Kingdom
November 21, 2011
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Good town centre location. Very airy, comfortable room.
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8.3 |
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Paul
Mature couple
Ayr,
United Kingdom
November 21, 2011
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location, and price water pressure varied, appeared pumped, floors very creaky, although building is old
Did you find this review helpful?
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8.8 |
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Terry
Mature couple
Powmill,
United Kingdom
November 19, 2011
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Value for money and the Staff were excellent. We vist Fort William often and in the past have used the Imperial before it became part of your group. We stopped using a few years ago as it became too expensive and not value for money. Thare were better offers in the area but not as convenient.
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9.6 |
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Bruce
Solo traveler
Caversham, Reading,
United Kingdom
November 14, 2011
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Spacious and comfortable room with a comfortable bed. The staff were friendly & helpful. Everything was clean. Had some minor problems with the water pressure in the shower (I didn't bother to mention it to the staff, but I assume they would have done something about it). The room (#40) was a bit noisy since it is on the corner of the building and immediately overlooking the main road through town.
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7.5 |
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Anonymous
Mature couple
United Kingdom
November 11, 2011
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Cozy room Found old pair of socks in bedside cabinet yuck. Breakfast uninspiring (no mushrooms or marmalade). Large bus parked outside dining room window on pavement blocking view and light also noisy. On arrivel large bus blocking 75% of parking places. Overpriced
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5 |
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Anonymous
Mature couple
United Kingdom
November 10, 2011
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The food was good and amosphere relaxed
Did you find this review helpful?
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8.3 |
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Anonymous
Solo traveler
United Kingdom
November 3, 2011
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No lift small portions for cooked breakfast
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7.5 |
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Robert
Mature couple
Airdrie,
United Kingdom
November 3, 2011
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The location as it was just off the main street into Fort William. We have stayed at many Best Western hotels and we find them pleasant and good value for money. The mattress in our room (40) on the rhs needs changed. The springs have gone and its not comfortable.
Did you find this review helpful?
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7.1 |
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Marcus
Mature couple
fochabers,
United Kingdom
October 31, 2011
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Near the city centre
Did you find this review helpful?
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8.3 |
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Anonymous
Family with older children
United Kingdom
October 28, 2011
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Friendly staff; well located. Noisy fan from Kitchen in room 5 starting half an hour before breakfast began. Basic but fair sized rooms. No drying room - in a moutain area in Scotland you can expect to get wet and need to dry cothes / boots etc!
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6.7 |
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David
Mature couple
Tullibody,
United Kingdom
October 24, 2011
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The friendliness & helpfulness of the staff, together with the quality of the food.
Did you find this review helpful?
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10 |
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Anonymous
Group of friends
United Kingdom
October 21, 2011
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The evening meal was excellent Disappointing breakfast
Did you find this review helpful?
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6.3 |
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James
Mature couple
renfrew,
United Kingdom
October 19, 2011
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The room was clean & comfortable The view from room 32 was looking into a dirty fire exit, I understand not all rooms can have a nice view, however, the glass on the window could have been frosted to disguise it.
Did you find this review helpful?
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8.3 |
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Frank
Group of friends
pendleton,
United Kingdom
October 13, 2011
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It was an excellent location to the centre and the rail station(3/4 minute walk) the bar/dining room, reception, and lounge were very good indeed. Although it was not five star it was excellent value for the price we paid. Thank you Best Western and Booking.Com
Did you find this review helpful?
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9.2 |
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Wilson
Mature couple
coatbridge,
United Kingdom
October 9, 2011
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good location. staff freindly. room heating not operating proppely,very difficult to viewe tv,room 2
Did you find this review helpful?
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6.7 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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