The Best Western Imperial Hotel  

Situated right in the middle of the town, 5 minutes walk from the railway station, the location was very good. The room we had was spacious and the en suite facilities were good also.

Our room was at the back of the hotel so the views weren't exactly scenic, also our room was directly above the kitchen so we were woken at an early hour by pots and pans and noisey extractor fans. The floor in the room above was also creaky so when other guests were moving about, we heard every movement. The breakfast was adequate but certain items were only available at extra cost. Overall I think if we'd had another room away from the kitchen and perhaps with a view over the loch, the whole experience of stopping at the Imperial would have been much better. As it was, it was adequate at best.

managers good attitude

Value for money. Excellent breakfast.

Excellent location. Friendly staff.

Shower did not work but they changed me to another room. Absolutely no atmosphere

hotel was very tastefully decorated and very clean, couple of cobwebs on the bedroom ceiling could be dealt with. our room was beautiful, jacuzzi bath made it perfect. food was good, although shepherd's pie wasn't so great

Our room was freshly decorated though quite small. Breakfast was very good. Location of the hotel was excellent, right in the centre of town. Staff were very friendly and helpful.

Our room was on the second floor and there was no lift, not a problem for us but maybe for others.

Clean and tidy, staff friendly and helpful. Always found parking outside hotel. Food acceptable usual pub fare. Lovely views of Loch and mountains from bedroom window.

Had to carry cases up numeroud flights of stairs to room and wasnt offered assistance.

Good location in centre of Fort William

Clean comfortable hotel

I stayed here only because wifi was advertised as being available throught the hotel. This was very poor in room 45, antenna in hall brocken, and non existant in bar area. This is unacceptable

The hotel was well located and friendly staff. Breakfast was good. Would recommend this to anyone.

Staff and cleanliness of the room. Close to the main (and only) street.

Comfort o the room /Elevators / the price for such level of hotel

We were delighted with our accomodation which was the Master Room. We felt we had got a great deal for the price we paid.and the spa bath was pure luxury.

location, and price

water pressure varied, appeared pumped, floors very creaky, although building is old