The Big Sleep Hotel  

very friendly staff

Everything was ok.

Noise above us at 6oclock in the morning.

Location. Fresh look.

Matresses were noisy whenever one turned over of got out of bed the other was wakened. Although shower was good there was no place convenient to hang a towel.

The staff were friendly and helpful.We only had continental breakfast which was quite adequate. The rooms were clean and the beds were very comfortable.

The decor in our romm was very clinical -blue and white. The furnishings were of very poor standard.i.e.a plastic chair and wardrobe facia which was very poorly put together.

Very close to the Congress Theatre. Clean, friendly, good shower & comfortable beds. Breakfast choice was ample.

Fluffy curtains & bed base which made room look tacky!

Verry friendly and helpfull staff. Nice lobby and bar. Located right next to the beach and within walking distance of the town center.

Two of the rooms had stained bedlinnen. Bathroom faucet was leaking all over the bathroom and sink drainage plug couldn't be opened. Doors needed to be locked with the room key. If you just leave the room, the door is unlocked. Staff didn't warn us about that.

We liked the location, & our room had an excellent view of the sea front. The breakfast was also good value for money.

We found the lift extremely noisy; the window in our room was broken; the hotel, generally, seemed to be aiming for a shabby chic vibe but only managed a shabby one.

Exceptionally spacious room with large windows to enjoy the sea view. Contemporary interior. Very good value for money.

Unprofessional reception staff.

That we could take our dog with us.

the accomodation, relaxing and nice stay for beach, shops , sightseeing and walking.

Nothing

It was excellent value for money

I have recommended this hotel to a lot of people after my first stay .

the matress was very uncomfortable sagging and squeaking with each movement. I reported it but no action or explanation was given. I requested for a clean receptacle,for beverages plus fresh tea /coffee bags as the ones I found in the room clearly showed age and stains from previous handling. This facility was never provided to me again and felt like an inconvenience to the staff involved

the room was marvellous with the view and appointments very pleased the parking arrangement was good

Not able to have a meal and the entrance full of garden furniture made bad first impression

The hotel was nice and clean and easy to get to places ..

I think for the £70 we paid for one night the room was a little small , and the bed was so un comfortable .

Big specious rooms, friendly staff.

Dininng/breakfast room too small

Upgrade to sea view was an unexpected but very welcome bonus! The room was an excellent size and the whole experience was very positive considering I had never heard of the hotel company and booked 'blind' on-line. I would definitely stay here ahain and recommend you to others

nothing

decor reception staff excellent able to leave bags comfy bar area (free upgrade was good too)

poor quality of breakfast eg cheap bread, even the cooked breakfast at additional cost was not of high quality

Reception staff were very helpful - I was allowed to check-in at least 2 hours earlier than suggested.

Mattress on bed was a little hard and pillows very flat - even using the 2 extra ones I still didn't feel comfortable.

large airy double room with sea view very clean friendly staff and the continental breakfast . I would most definately stay again and recommend to friends and family.

i didnt find anything i didnt like it was lovely.

Continental breakfast included in the price was good Good shower Would have been good value for money but for the drawbacks

Mattress was completely worn out. Impersonal staff who didn't pass on our comment about the mattress, and clearly had been ignoring such comments for a long time Very poor ambience. Looked very run down Disturbed constantly by traffic and other guests

Relaxed atmosphere. Convenience to seafront. Good room and beds. Staff very helpful.

Poorly set-up tv - lack of information etc. Antiquated lift.

Good location, opposite beach, close to theatres and local restaurants and plentiful parking. Staff friendly. Dining/bar/lounge area comfortable and well suited to those with young children. Reasonable continental breakfast selection available. Bedding spotless and bed surprisingly comfortable.

Not too impressed by internal stairs which had to be climbed from street level to reception - a bit offputting. Really did not like the grey fur curtains at the window and lining the bed base in the bedroom. I thought they made the room feel tacky and grubby and did not like to think too long about what they might be harbouring.

It was a very funny experience but not really for me! Very obvious it was a former halls of residence with all the comfort taken away!!

Loved every minute of it, the staff were kind caring and helpful, the room was out of this world, loved the blanket curtains, loved the whole retro feel,

The hair dryers need updating

I booked a suite so the seaview was good. They issued parking cards....

Shower enclosure was totally unecceptable. No hand held shower head. Large room but no furniture such sofa or comfortable place to sit. Terribly ugly messy curtains. Perhaps if it was about 35+ % cheaper then i guess price would be more reasonable to the quality....