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Most recent booking for this hotel was yesterday at 19:33

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Newest reviews for The Black Bull Inn and Hotel

  • Nick
      United Kingdom
    17 August 2014

    The staff were friendly and polite, the meals were usual pub meals and reasonably priced with good service. Excellent choice of beers. Room was as expected for a 17th century building, clean and tidy with good TV, tea and coffee making facilities, nice clean en suite bathroom and it was quiet enough after 10pm. I would stay here again.

    WiFi non existent had to go to a different pub to connect which was disappointing. Car parking first come first served. I had to park elsewhere 2 nights out of 3 and Should be reserved for residents only in my opinion.

    7.5

  • David
      United Kingdom
    11 August 2014

    Only issue was the bar service in the evening This was not the fault of the two staff who were as Helpful as they could be but needed another body to prevent long wait for service

    7.9

  • Neil
      United Kingdom
    8 August 2014

    The breakfast was decent.

    The room. Tiny, cramped, stuffy, too hot.

    4.2

  • Steve
      United Kingdom
    18 July 2014

    Location, food and beer.

    7.5

  • Mary
      United Kingdom
    15 July 2014

    We arrived in the bar, nobody smiled, looked up or spoke to us. We were given the wrong room. Our room was very dirty the next day having supposedly bn cleaned. I complained, 4 hours later it was still dirty, then asked to speak to manager who himself ended up cleaning the room.

    4.2

  • Alan
      United Kingdom
    8 July 2014

    Liked everything about it, very helpful staff, nipping clean, great showers and fab cask beers etc. Forgot, cracking location and good breakfast choices. Items rated good only refer to rather cramped bedroom and the fact that at home we use a more superior mattress.

    Not a thing to dislike

    8.8

  • Clifford
      United Kingdom
    7 July 2014

    food excellent location

    bedroom doorway and ceilings very low. had to cancel 1 night 10 days before due to stay but still tried to charge cancellation fee blamed this on booking.com. friendly but look out for the owner

    6.3

  • Alan
      Germany
    16 June 2014

    Very dog friendly. Outstanding beers.

    7.9

  • Brian
      United Kingdom
    15 June 2014

    Friendliness and good food with excellent selection of beer.

    Rooms could have done with a good clean

    7.9

  • Anonymous
      U.S.A.
    2 June 2014

    Location...convenient, as we were traveling by train & bus. Also, lovely sound of flowing stream outside the window in bedroom. Bathroom...loved the shower! Convenient electrical plugs for CPAP machine becide the bed and hairdryer beside mirror. Excellent Staff...very helpful and kind. Great service!

    10

  • Mike
      United Kingdom
    1 June 2014

    Excellent breakfast and service at breakfast

    Room had very low ceiling ; cut my head three times . Pub so crowded that service was poor at the bar and in delivery of food orders. Ate elsewhere after the first night ! Had no English mustard for steak

    5.4

  • Deborah
      United Kingdom
    29 May 2014

    Staff friendliness, location, accommodation (tidy, comfortable, clean, a WORKING heated towel rail, hot showers, quaint decor). Food, the breakfast included was very tasty and provided a good start to long walks, the Inn's evening menu is also excellent! Free parking. Loved my stay. Would stay again.

    Wifi - it is free and its signal showed up on both my devices (phone and tablet) and there's no password! All good right? But upon trying to establish a connection, both devices failed and the connection always 'timed out'. The devices have never had a problem connecting to wifi elsewhere. Getting staff to reset the router didn't solve the problem either. If it's offered, please make sure everyone can connect - especially as phone and roaming signals are both very poor in the area (with my provider anyway). It would have been nice to have the option of using wifi for contacting people at home. However, not imperative and did not detract from my stay (as I spent most of my time outdoors anyway!)

    8.3

  • Kerri
      United Kingdom
    25 May 2014

    Great room, great food, friendly staff. Will be going back as soon as we can.

    9.5

  • Philippa
      United Kingdom
    10 May 2014

    Had a lovely stay over Easter weekend, we were met by the manager Les (I think was his name) he was always very friendly and helpful, the breakfasts were very nice, the waitress in the mornings was lovely . The room was clean and fantastic shower. we would definitely stay again.

    some of the bar staff didn't seem interested and weren't aware who was next in the que.

    9.2

  • Anonymous
      United Kingdom
    6 May 2014

    Having known the pub for a number of years we were looking forward to our stay. The room well appointed, food was very good and staff friendly and helpful.

    The mattress was thin and didn't give us a very good nights sleep.

    7.1

  • Lesley
      New Zealand
    6 May 2014

    Very comfortable relaxed accomodation, staff were friendly and helpful

    9.6

  • Paul
      United Kingdom
    4 May 2014

    In some inns there is noise from the bar until quite late, but my room was very quiet. The food was excellent. I enjoyed the alternative options to 'full English' at breakfast. My room was kept very clean. I was walking each day - never got seriously wet but the heated towel rail was handy for slightly damp items. If I had got soaked I would have asked if there's a drying room.

    The online receipt for my initial booking made no mention of breakfast. I sent an email to check that breakfast was included and had a swift reply. It may seem obvious to you that the booking includes breakfast but I think you should mention it, particularly given the very good menu.

    10

  • Elizabeth
      United Kingdom
    29 April 2014

    The friendliness of the staff. Quality catering. Vibrant atmosphere/

    Poor Wifi connection

    10

  • Anonymous
      United Kingdom
    28 April 2014

    Very friendly staff who were very accomodating and helpful.

    7.9

  • Anonymous
      United Kingdom
    28 April 2014

    Good old world pub with atmosphere. Good breakfast included in the price. Comfortable room and the pub brews its own beer which is excellent. Would recommend.

    10am checkout time a bit rushed, would have liked another hour.

    8.3

  • John
      United Kingdom
    19 April 2014

    warm, welcoming, good food, great beer,comfortable rooms. Staff were great even though they were busy nearly all the time.

    Only got to stay one night this time round

    8.8

  • Anonymous
      United Kingdom
    15 April 2014

    Nothing

    Customer service extremely poor, will not be back. Lake District can't wait to go and see again but I'll give this place a wide berth.

    2.5

  • Gordon
      United Kingdom
    10 April 2014

    Really nice little hotel with great atmosphere. Will be back soon

    Nothing

    10

  • Anonymous
      United Kingdom
    6 April 2014

    Excellent location in the middle of town.Old coaching inn with lots of charm. Food first class & reasonably priced. Nice new bathroom & comfortable beds.

    Accommodation a bit expensive but breakfast included in the price.

    8.3

  • Maureen
      United Kingdom
    6 April 2014

    Location, relaxed atmosphere.

    9.6

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