The Black Lion Hotel And Restaurant  

Friendly and welcoming staff who were always there if needed. Rooms were spacious and decorated tastefully. Menu was varied and use local produce to produce mouth watering results

I thought that Fiona and Nikki were two of the best staff I have met in a long time. Attentive but not smothering - funny and caring. Well done whoever hired them.

Thought the room was a bit small. But it was very comfortable and I had a wonderful nights sleep.

We have just spent Christmas at the Black Lion Hotel and had an amazing time. Having stayed in many hotels both in the uk and abroad we would say this is one of the best hotels we have ever stayed in. Our room was elegant and spotlessly clean, the food was excellent but most of all Michael (the manager) and all his staff simply could not do enough for us; every one of them was polite, friendly, cheerful and very professional. We will most certainly be going back again.

Absolutely nothing to complain about.

All staff very friendly and helpful. Lovely rooms, and facilities, all stylish. We didn't eat dinner at hotel, though breakfast was nicely done, and all cooked for you individually. Hotel is well placed for walking or short drive to some of the best villages in Suffolk - we would stay again!

Good value and excellent food

No mini bar in the room

Staff excellent, breakfast superb, decoration lovely, housekeeping could be improved slightly. Their dog gorgeous

The food in the restaurant was excellent but what made this stay for us was the helpful and friendly staff. The location in Long Melford is ideal for exploring the surrounding countryside and places like Lavenham.

superb ambience, individual decor in all rooms, excellent gourmet food, even breakfast! Great location.

Our room was huge and had everything we needed, plus great views, big windows and sunshine all day. The bus from sudbury stopped right in front so very convenient to get to. The breakfast was lovely and the staff very helpful.

I found the Black Lion a warm, welcoming hotel with friendly staff and excellent service. We particularly liked the paintings, antiques and ambience and breakfast was excellent.

There was nothing that we didn't like. I had been there before for a meal and knew someone who had stayed there so had some idea of what to expect.

We liked everything. We were impressed by the furnishings and ambience - taking us back to a past era, but with modern facilities. The staff were very friendlly, courteous and polite with every little whim of the guest attended to quickly and efficiently. The saying "the customer is always right" sprang to mind. We really enjoyed breakfast, especially as Michael (the manager)produced some gluten free bread for my wife, who is a coeliac. The chef's dinner creations were interesting and delicious but, unfortunately, we weren't staying long enough to try them all. We intend to pay The Black Lion another visit in the future; it seems to have a good team very capably led by Michael (and Melford) and is in a commanding position overlooking The Green.

The staff were excellent, nothing was too much trouble.