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Newest reviews for The Black Swan

  • Sue
      United Kingdom
    August 3, 2014

    Lovely spacious room. Very comfortable public rooms.

    10

  • Peter
      United Kingdom
    August 1, 2014

    Great location, fantastic food and friendly staff

    The wifi. A problem that is already known about and should be straightforward to resolve.

    8.3

  • John
      United Kingdom
    July 26, 2014

    staff excellent. food good.

    8.8

  • Roy
      United Kingdom
    July 8, 2014

    Friendly and efficient service. Excellent food.

    Leaving.

    10

  • Yvonne
      United Kingdom
    May 31, 2014

    Staff very friendly and helpful. Beautiful room.

    Absolutely no phone signal for those on O2. Bit tricky when trying to contact friends/colleagues

    10

  • Elaine
      United Kingdom
    May 23, 2014

    lovely village, garden over the road.fantastic food and service. no 10 room beautiful..

    cannot think of any..

    10

  • Wendy
      United Kingdom
    May 5, 2014

    Beautiful village location. Food and accommodation excellent, staff attentive and smiling, will definitely visit again.

    Our stay was too short.

    10

  • Anonymous
      United Kingdom
    April 29, 2014

    the staff were excellent nothing was a trouble . Bedroom very comfortable. lovely food

    nothing !

    10

  • Philip
      United Kingdom
    April 13, 2014

    We were upgraded to a suite with a separate lounge and kitchen area. The bedroom and ensuite were v good and location for our overnight stop on route to Scotland was excellent. Food also excellent

    Wi fi only worked in bar and very limited mobile signal

    9.2

  • Alf
      United Kingdom
    April 8, 2014

    We loved it and would definitely go again and recommend to family and friends

    My phone is O2 so no signal. The wifi didn't pick up in my bedroom so No laptop Internet either.

    10

  • Ronald
      United Kingdom
    April 2, 2014

    Friendly, clean,good food good location.

    9.2

  • Richard
      United Kingdom
    March 17, 2014

    Fabulous place! We will definitely be back.

    10

  • Dennis
      United Kingdom
    March 4, 2014

    Liked the pub areas, the choice of beers, the ambience of the bar and the food quality & menu choice at dinner. Also liked the bedrooms (7 & 10). Enthusiastic staff.

    Lack of reliable WIFI, butter packs at breakfast, orange juice that wasn't freshly squeezed.

    8.8

  • Andrew
      United Kingdom
    December 11, 2013

    Nice staff, nice beer, nice food

    We were there at the same time as two large groups so I think we may have been put in the "substitute room" and forgotten about - staff seemed a bit overwhelmed with the two large groups and how busy it was which is not their fault but there should be more on when they know they are busy. Small room, poor bed/mattress, no shower and no cold water.

    6.3

  • Ruth
      United Kingdom
    December 11, 2013

    Nice, clean and fresh room with comfortable bed, and beautifully decorated. Food was excellent especially the Smoked Duck and there was plenty of choice. Stayed here a few times and have never been disappointed. Staff friendly and very helpful. Looking forward to another stay there soon.

    There’s nothing to not like.

    10

  • Anonymous
      United Kingdom
    August 31, 2013

    Lovely individually styled rooms. Comfortable bar area. Peaceful location. Good food. Would recommend it .

    9.2

  • Anonymous
      United Kingdom
    August 28, 2013

    Apartment attic room 9 Excellent staff Great value food Beautiful location

    10

  • Alan
      United Kingdom
    August 23, 2013

    Lovely village location.

    Booked deluxe room and was allocated worst room in the Hotel. Only a slit for a window overlooking car park at feet level..!

    6.7

  • Annette
      Australia
    August 17, 2013

    Location was great. Staff were very friendly and helpful. The room was to a high standard.

    10

  • Anonymous
      United Kingdom
    July 31, 2013

    Excellent service,friendly staff and very good food.Room was clean ,comfortable and spacious.Would definitely stay again and recommend to friends.Very good value for money too.

    10

  • Kay
      United Kingdom
    July 27, 2013

    Everything! The room and view were gorgeous, the decor and facilities well thought out and the food was beautiful. In fact, it was the first time in a long time that my husband had ordered a steak and got it cooked perfectly - first time. Nothing was too much trouble. The weather was lovely, so we chose to eat lunch in the private garden across the road/lane from the hotel. We were waited on exactly the same as if we were in the restaurant. Well behaved dogs are also welcome. They have dedicated rooms for dog owners and dining areas both indoors and outdoors where dogs are allowed. All in all a fantastic place.

    The ONLY thing I could criticize (only due to the uncharacteristic hot weather) was the small amount of ventilation to the room. Unfortunately, only one of the windows could be opened.

    10

  • Thomas
      United Kingdom
    July 26, 2013

    very comfy room, excellent friendly staff, good value food and wine, excellent selection of beers. walking distance to good par three golf course.

    small point but prefer wine to be opened at table not brought to dinner table already uncorked

    8.3

  • Andrew
      United Kingdom
    July 9, 2013

    I loved the fact that I could watch the tennis at Wimbledon while lying in the bath. Amazing!

    The only difficulty was where to put our wet clothes in the beautiful tidy and clean room after going on a wet walk

    9.6

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