The Brantwood Hotel  

Staff really friendly & helpful Room clean and tidy. Food was delightful. The best steak I have ever tasted, it melted in the mouth. They are better than some 4star hotels I have stayed at.

The food, the staff thee rooms

nothing

Food was excellent Staff very friendly. Room comfortable

Bathroom a bit tired Tv in room unpredictable.

Pleasant,well appointed small hotel with attentive staff offering good food with comfortable accommodation at a reasonable price.

(a) No directions to the hotel from the m6 (b) our bedroom-no3 was on the small size and rather cramped. (c) The TV was poorly located for viewing from the bed.

Service from staff and management was excellent. A really friendly atmosphere.

Nothing.

Friendly staff, good grub and beer Nice room..

very comfortable, clean, quiet. friendly staff.

Foyer area a bit grubby

Staff were very friendly and efficient, the meals were excellent and the 'small country hotel' atmosphere was wonderful.

As others have mentioned..there is a need for some up-grading of the room(s?). No doubt this is on the list for the management! It just takes to edge off an otherwise great little hotel.

Excellent all round

everything

staff, location close to The Lakes, welcoming Older style property with individual decoration. Would be great venue for party/reception. Good food.

restricted breakfast time for business travellers

The restaurant food was excellent. Lots of choice and locally sourced where possible. Staff were very friendly and the service was very good. A nice cosy bar to relax in with a real log fire.

The only downside was the very dated decor.

all staff very pleasant, welcoming & helpful. Nice meal, good atmosphere, several groups in bar/restaurant even though it was a MOnday in february. enjoyed log fire!

we dont have sat nav, more signage in the village would have been helpful.

The hotel was in a really handy location. The price was great. The room (we were in room 6) was lovely and the bathroom was very nice (big bath, nice toiletries). We had drinks by the fire in the bar area and a meal which was good. The breakfast was also great - loads of choice and good quality produce.

relaxed atmosphere friendly staff .open fires comfy lounge .perfect for relaxing after a hard drive from London .good food .local ales .lovely comfy bed .good nights sleep .good location .nice village setting . able to turn heating in bedroom off / down

able to hear guests next door in bathroom/ shower .but to be fair this is not unusual in hotels . stags head above the fireplace .

log fire relaxed atmosphere old world former coaching inn

Very comfortable and great value

The friendly staff, good simple food and location

Rooms need a bit of tlc , bar open a little later or other options to get a drink when it is closed

Warm friendly atmosphere with helpful staff.

a gem of a hotel!! stayed here as in Penrith for family wedding. Excellent location very handy for M6. Excellent evening meal and breakfast. Lovely rooms and really liked the toileteries, would highly recommend

This is an excellent hotel that retains the traditional look of the building with modern facilities. The staff perform to a 5 star standard and the food is very good too. Highly recommended.

My room no.2 is awaiting refurbishment and is not to the quality of some the other rooms in the hotel

The location, handy for a trip we were making in the Penrith area, lovely clean room

Would have assisted the ambience if a fire had been lit in the bar downstairs, also the restaurant carpet is well past its sell by date and very threadbare in places and haled together with tape in others

The food was excellent! We chose the steak @£12.95 was good value.Well cooked, quality ingredients was clear, great accompaniments. Breakfast was delicious, plenty to choose from. Lovely dining room and bar area, relaxed and cosy. Car park and garden area were a lovely surprise. Location ideal for us, a stop off on our way for a weekend in Northumberland, booked at the last minute, an infinately better choice than a Premier Inn from the angle of homelyness.

We were in the room directly at the top of the stairs which was adequate, a little over crowded with furniture but clearly a family room so we weren't bothered. What may have elevated the room from average to quality would have been a few tweeks such as a better shower curtain arrangement, a tidier paint job and a decision to have either chrome or brass effect accessories in the bathroom.