The Brentwood Hotel  

The staff were really friendly and went out of their way to be helpfull. The food was also very good.

We did enjoy our stay at the hotel

We did enjoy our stay. Room even tho at top of building and up number of stairs was comfortable and quiet even tho party going on downstairs as it was New Years Eve. Breakfast tasty. One small problem, I did put on our booking online form under special requests that my husband was gluten free diet so he cdnt eat sausage and could he therefore have more bacon? I saw no sausage on plate but then no more bacon either! Tho tasty breakfast and we enjoyed. When booking in, the lady cant remember her name looked at our print out of confirmation booking and checked n then said they d over booked but rather than send us over the road, they d send a younger couple over thre instead but then we were charged £55 instead of £45 for a triple room! Nice as the room was, we didnt really need that and it wasnt really our fault they made a mistake but I dont recall an apology or mention of then over charging us. Glad we werent sent over the road as the first thing we saw on rising were 3 young lads drinking beer at the table outside first thing! Then later when waiting for our daughter to pick us up, 3 same lads came out drunk shouting abuse at us. Nice. Just those few points other than that nice place if basic to stay.

A cheap and cheerful hotel where nothing was too much trouble staff were there at our beck and call food was basic but good and priced at an affordable cost. The room I stayed in was basic, in need of an update but comfortable. Dont expect to hav an early night cause the noise from the bar will stop you doing that! But we didnt mind!! A good budget hotel with friendly staff - don't go there if you want luxury because you will be disappointed. You get what you pay for. It was ok for our two night stay. Entertainment was good.

No real complaints to be honest. A bit more effort in the housekeeping department maybe and the rooms need more character, The glass in our bedroom window was cracked and needed replacing but didnt worry us really.

Staff and breakfast

No televisions in some rooms or not working shower cold in one room ,no rad in one of rooms cold it was also rough poeple go to the bar very frightening wont go again .

We enjoyed our stay for the easy going atmosphere, and the helpfulness of the staff.

We travelled with 6 other adults for my birthday, we had a fantastic stay an we will definately b booking a few times next year. We have highly recommended your hotel to more friends and family. Thank you.

At first sight was dreading it but the room was clean and tidy the staff very nice and breakfast was lovely. Its close to the beach and all shops and is an ideal base. Would definately go there again as it was well value for money

it was in a convienient spot for the wedding we were attending at the pavillion. the breakfast was alright.

it was a bit cheap and tacky, not well decorated but you pay for what you get,

Good location and price

I was disappointed with the service from the hotel staff were sometimes unfriendley and at times unhelpfull when asking about local amenties. The hotel decor was tired and in palces unclean. I will not be recommending the Brentwood as a place to stay. If I could of afforded to stay in a different hotel I would of done so but knowing that I had to pay the amount due and find extra finaces to fund a different hotel I could not afford this. I recommend that you remove this hotel from your listing as recommending such a place to stay will only reflect on your own services.

Unfriendly,not welcoming, unhelpfull staff, unclean room

adequate for money

very noisy,bedroom 16 right above bar and juke box,and thursday night was karioke.

No car park, someone had been sick on the Saturday night, I got up Sunday morning it was every where, I 1st saw it at 8am, we left the hotel at 10.15am & it was still there, the decor of the room was a lot to be desired, the toilet seat was broken, the shower in the room was a lot to be desired, the breakfast room was grubby & dirty, not the best of hotel's to stay in.

La gentillesse du personnel

- l'inconfort des chambres, le manque d'hygiène. impensable de penser que des chambres aussi minables soient proposer en location.