There is much that we found unacceptable with this place; firstly, in order to reach the rooms from the bar you have to go outside, round the building, down a short flight of concrete steps, then up a short flight of wooden steps. While this may be OK during daylight hours - and that is debatable - during darkness it is downright dangerous as the concrete steps are uneven, wobbly in places and slippery in the wet. There are a couple of security lights which come on automatically, but these are not set to come on early enough, so for a few steps you are in complete darkness. Surely it will only be a matter of time before someone has a nasty accident here. To be fair, when the kitchen is not in use, you are allowed to take a short cut through it, which bypasses the concrete steps, but bearing in mind the kitchen is in use during most of the evening, this does not help very much. Other problems; tiny room, ice cold when we arrived because the chap who showed us to it could not work the radiator! Also no spare pillows, apparently they only keep the exact number required to allocate two per person when they are fully booked, which they were on this occasion. Breakfast service on the first morning was painfully slow, the lady who served it blaming it on the fact that as it was a Sunday, the first priority was to get everything ready for the lunchtime carvery! When we returned to our room that evening it had not been serviced and when we complained about this we were told - by the manager himself - that as it was carvery day, this had taken priority and the staff had not had time to do everything else! The next morning the breakfast service was even slower and it seemed that the manager was the only person on duty, so was having to do everything himself. All-in-all, not a pleasant experience and the staff didn't seem to really care, certainly the manager never even offered us an apology for any of the above. We certainly will never stay here again.
Location. Decent breakfast - when it finally arrived!