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Newest reviews for The Capstone Hotel & Restaurant

  • Tina
      United Kingdom
    November 27, 2013

    Ideally situated. Welcoming, pleasant and comfortable.

    10

  • Alexander
      United Kingdom
    November 27, 2013

    Thought the chap in charge was excellent. Really made us feel welcome.

    No wifi (that i was aware of).

    8.8

  • Anonymous
      United Kingdom
    November 14, 2013

    no wifi or internet

    7.9

  • Joanne
      United Kingdom
    October 27, 2013

    Friendly staff and lovely breakfast.

    We had a street side room and it was very noisy when large vehicles passed.

    8.8

  • Anonymous
      United Kingdom
    October 25, 2013

    bedroom - generally good, well presented, comfortable, breakfast

    sink light not working, toilet seat loose, shower hard to use - too low - I am 6' tall - designed for 5', wardrobe hard to open - no obvious mechanism or handle

    6.3

  • Anonymous
      United Kingdom
    October 8, 2013

    Very friendly staff and a good cooked breakfast. Generously proportioned rooms. Good location if you want to be near the harbour.

    The photos on the site are very deceptive, so look very carefully. This is a shabby, tired and run-down building, both in and out, and the absolute lowest standard that could pass as "habitable". The furniture, flooring and fabric is old, nasty and worn. Bed was uncomfortable (a thin mattress on a box). Cheap and horrid bathroom, impossible to get a reliable shower temperature from the bargain-bucket mixer tap.

    6.3

  • John
      United Kingdom
    October 2, 2013

    Friendly staff Comfortable beds

    Shabby, dirty carpets,paintwork needed attention. The photographs of the hotel flattered to deceive.

    4.6

  • Brian
      United Kingdom
    September 25, 2013

    the staff were very friendly and helpful.the breakfast was well prepared .The Capstone was very good value and the location ,by the harbour, could not have been better.

    The Parking was a bit of a pain-but I was able to get a 4 day parking permit from the tourist information office;which cost me £12.

    9.6

  • Louise
      United Kingdom
    September 23, 2013

    Manager was excellent and really helpful. Was a bit concerned after booking to read some negative reviews but its a lovely little hotel and very comfortable. I would happily recomend this hotel . Good breakfast.

    8.3

  • Gerhard
      Austria
    September 23, 2013

    Nice & big room,good breakfast,would stay there again

    No parking

    7.9

  • Kevin
      United Kingdom
    September 22, 2013

    Hotel is not what you expect it isn't even named on the outside only the restaurant. In need of a lt of money spending on it first impressions are dreadful

    5.4

  • Anonymous
      United Kingdom
    September 19, 2013

    Staff were very helpful.

    7.9

  • Anonymous
      United Kingdom
    September 19, 2013

    If location is key to a perfect break then this please is great. Right by the lovely harbour and the staff are very friendly with nothing being too much trouble. they really do get the little things right - great breakfast and a comfy bed. We were pleasantly surprised at the large bathrooms with loads of space for all my toiletries - and a special thanks to the guy who checked us in and carried our bags upto the room!

    There was not much we didn't like - sea views would be nice - but the hotel is so close to the harbour that it really doesnt matter.

    9.6

  • Jacqueline
      United Kingdom
    September 17, 2013

    The staff were amazing and so helpful, definitely went out of their way for us. Lovely little hotel with really nice rooms

    8.8

  • Robert
      United Kingdom
    September 16, 2013

    Great location, staff very friendly and helpful. Room was clean and the decor was very modern. Would stay there again.

    Nothing

    8.3

  • Anonymous
      United Kingdom
    September 15, 2013

    Friendly staff.

    Did not think value for money at £70 a night. Interior looking in need of some decorating.

    5.8

  • Emily
      United Kingdom
    September 9, 2013

    Breakfast was good

    The pictures suggest it is modern, our room was far from modern with two old single beds pushed together with very hard mattresses, furniture that should look shabby sheek but just looks like it is from the 70's, dated bathroom suite. The guest lounge was terrible with walls with chip board paper, worn carpet. Not nice at all. Our bedroom was room number 3, we may have had the largest room but was not the nicest.

    4.2

  • Anonymous
      United Kingdom
    September 8, 2013

    Friendly staff

    run down and poor quality, the picture of the outside of hotel is NOT the hotel ! very misleading and I will never stay there again

    4.2

  • Anonymous
      United Kingdom
    August 31, 2013

    It was all fine. Very friendly staff and in a perfect location.

    The breakfast could have been a bit better - no yoghurt, fruit or muesli. But the cooked breakfast was very good.

    9.2

  • Keith
      United Kingdom
    August 23, 2013

    location. no parking cleanliness general condition very poor very dirty carpets dated décor musty smell in the room and hotel generally food is of poor quality and over priced

    3.3

  • Anonymous
      United Kingdom
    August 20, 2013

    room was lovely decorated apart from curtain hanging on by 2 threads and towel rail also hanging off, room was very clean though and hotel was cheap, breakfast was delish, location was very good

    certain young staff member was not very good with people, we were ignored and stared at during breakfast on the first day. Rest of the staff were very friendly though, hotel in need of tlc, when our room was cleaned our towels were taken and not replaced - did not realise this until i was about to shower!! would have liked a bath rather than shower no dvd in our room, this would have been appreciated on a rainy day during our trip

    6.7

  • Amy
      United Kingdom
    August 13, 2013

    Lovely hotel, full of character and the staff are wonderful, Rob the owner couldn't of been more helpful, a mine of information about the local area. Spacious rooms and bathrooms, and tasteful decor in a lovely old building. Breakfast was delicious, and wish we'd tried the restaurant in the evening, the pizza looked amazing. Great location in a lovely seaside town, will come again!

    Going home.

    8.8

  • Kerri
      United Kingdom
    August 12, 2013

    The gentleman that greeted us was very friendly showed us to our rooms also gave us a low down on what to do in the area. Lovely hotel would definitely come again.

    Nothing at all was perfect for a few days break from reality.

    9.2

  • Anonymous
      United Kingdom
    August 9, 2013

    Breakfast was nice, friendly staff and bed was comfy. Good location as we were going to a wedding at tunnels beaches.

    The hotel is tatty round the edges which I didn't expect from photos. Still perfectly fine for a couple of nights!

    6.7

  • Ian
      United Kingdom
    July 29, 2013

    Great location and the staff were welcoming and friendly.

    Shame there is no on site parking, although the long stay pay and display isn't that far away.

    8.3

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