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My Booking.com
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Recently booked in Taunton
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Very good,
Score from 154 reviews
“An excellent "ambience" with friendly helpful staff - stayed an extra night and would definitely stay again !”
Nicholas,
Cambridge
In the heart of Taunton, 2 miles from highway M5, this 4-star hotel has been welcoming travelers since the 12th century. Run by the Chapman family for 60 years, the Castle Hotel has won many awards for the warmth of its hospitality and the excellence of its kitchens. It also has a 4-Star Gold Award from VisitBritain. Each room is designed by the director, Louise Chapman. All have standard facilities, as well as an LCD TV and free Wi-Fi internet access. Limited 24-hour room service is available. BRAZZ, the contemporary brasserie uses fresh local ingredients and serves dishes from mussels to steak. Hotel Rooms: 44 Most recent booking for this hotel was yesterday at 08:03 from United Kingdom.
GeneralBar, 24-Hour Front Desk, Newspapers, Grounds, Non-Smoking Rooms, Elevator, Express Check-In/Check-Out, Heating, Baggage Storage, All Spaces Non-Smoking (Public and Private), Restaurant With Dining Menu, Snack Bar ServicesRoom Service, Meeting/Banquet Facilities, Babysitting/Child Services, Laundry, Dry Cleaning, VIP Room Facilities, Breakfast in the Room, Honeymoon Suite, Bicycle Rental, Shoe Shine, Packed Lunches, Fax/Photocopying
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Total Hotel Score:8.5
Based on 154 reviews Guest reviews are written by our customers after their stay at Castle Hotel Gold Award. |
Score breakdown
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Score filter |
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Richard
Mature couple
Twickenham,
United Kingdom
February 26, 2012
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Very pleasant hotel with friendly, helpful and informative staff. Has a pleasant old-time quality, but facilities are modern and clean. Main staircase a very impressive feature. Dinner in the brasserie was superb, and matched the standard of the Rick Stein places in Cornwall where we had dine for the previous two nights. Buffet breakfast very good too.
2 out of 2 people found this review helpful, did you?
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9.6 |
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Sophie
Solo traveler
Exeter,
United Kingdom
June 7, 2011
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Amazing service from lovely helpful staff. Fabulous room, eventhough it was a single it was a reasonable size & had a large bathroom. The only problem was being able to hear the TV in the next room & people in the corridor - probably cos both were loud when people were drunk later in the evening!
2 out of 2 people found this review helpful, did you?
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9.6 |
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Alistair
Solo traveler
London,
United Kingdom
April 16, 2012
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The overriding impression was the courtesy of the staff. Perhaps a wider selection of local real ales!
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9.2 |
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Pamela
Solo traveler
Blisworth,
United Kingdom
April 13, 2012
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Looks nice from the outside The Castle Hotel looks tired. Reception staff pleasant but not smart in appearance. The room sold to me as a superior room was not at this standard. The second room was better. ( I constantly travel on business) The room was cold and when I asked for the heating to be put on I was told that this could not be controlled from the inside but by the outside temperature. It WAS cold outside! When I asked for it to be sorted it wasn't done with particularly good grace. Room service was relatively expensive with a usual tray charge and on top of this a discretionary service charge was added to my bill. Continental breakfast was had, but a full breakfast was added to my bill.
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6 |
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Ben
Mature couple
ESHER,
United Kingdom
April 11, 2012
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The staff and the food we ate at BUZZ was very good. The room was small and bathroom left little room to move in.
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7.5 |
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Thomas
Solo traveler
Marlborough,
United Kingdom
April 11, 2012
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Location and the old style of the hotel Should have a coffee machine and a minibar
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8.3 |
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Keith
Solo traveler
London,
United Kingdom
April 10, 2012
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I needed to be near the County Cricket Ground so the location was excellent. Th staff were very courteous and helpful and the room very comfortable and well equipped. I think it is a little overpriced but subject to tariff would happily stay there again.
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8 |
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Barry
Solo traveler
London,
United Kingdom
April 9, 2012
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The old comfortable old world decor/atmosphere,the friendly,helpful but unobtrusive staff and the cleanliness and comfort of the room.In addition it was so quiete and I was able to sleep soundly. I had no reason to complain about anything.
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10 |
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Brian
Mature couple
Street,
United Kingdom
April 3, 2012
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The room was comfortable, the staff were all polite and helpful. The lack of a restaurant was very disappointing,the atmosphere of the "Brazz" did not match the quality of the rest of the hotel.
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7.5 |
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Philip
Mature couple
TAUNTON,
United Kingdom
March 20, 2012
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Suitable location for us and comfort after moving house! Perhaps having two towels in our double room!! Rather two mant corridor stairs for elderly people... Not us!!
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7.5 |
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Jennifer
Mature couple
London,
United Kingdom
March 20, 2012
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Beautiful old building, tastefully restored Small but well furnished room, comfortable bed, immaculate bathroom with good toiletries Excellent afternoon tea + well-stocked bar
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7.5 |
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Jennifer
Group of friends
Wirral,
United Kingdom
March 19, 2012
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Felt at home from the moment we arrived. Porter help us with our bags and gave us a room review. Reception friendly and manager served us then we required a drink mid afternoon. Brazz restaurant was excellent, young lively, polite, efficent staff. Food well presented and good value. Unfortunatley the area at the front of the hotel is a building site at the moment,due to the council, however this did not spoil our stay. Hotel hard to find even with sat nav.
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10 |
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David
Solo traveler
Mundon,
United Kingdom
March 16, 2012
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Food in the restaurant was excellent and well priced.
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8.3 |
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Chris
Solo traveler
Leominster,
United Kingdom
March 13, 2012
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A lovely old building with courteous staff. Excellent dinner in the 'Brazz'. My (single) room was rather basic. I felt there were too many adverts everywhere for the owner's book. The words 'Gold Award' in the name of the hotel are unnecessary. I would have preferred to be quoted a price that includes breakfast.
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7.9 |
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Zoe
Solo traveler
camborne,
United Kingdom
March 12, 2012
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Historic building, nicely furnished. Couldn't find info in room regarding services etc
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7.9 |
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William
Solo traveler
Brighton,
United Kingdom
March 7, 2012
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Very comfortable, great ambience, full of history, perfect location. excellent food.
Did you find this review helpful?
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10 |
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Jean
Mature couple
BIRMINGHAM,
United Kingdom
February 17, 2012
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The welcome as soon as you walk through the doors is very warm and nothing is too much trouble for the staff. It is a pity more hotels are not like the castle I shall certainly be staying again, this visit was my first but will certainly not be my last. Would certainly give 10 out of 10 all round.
1 out of 1 people found this review helpful, did you?
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10 |
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Mary
Solo traveler
Bideford,
United Kingdom
February 6, 2012
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Lovely atmosphere. Very friendly and helpful staff. Excellent evening meal. Only disappointment was that I could not have the services of the beauticean as I had a single room and was told that it was too small
Did you find this review helpful?
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9.6 |
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Gary
Solo traveler
Basingstoke,
United Kingdom
February 4, 2012
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Great location, really handy for getting into town. A great atmosphere.
Did you find this review helpful?
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10 |
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Peter
Solo traveler
Pontyclun,
United Kingdom
January 31, 2012
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Quiet and relaxed atmosphere. Small TV, No Sky.
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9.2 |
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Cordelia
Solo traveler
Ceres, Cupar,
United Kingdom
January 30, 2012
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Lovely hotel, staff were friendly and extremely helpful. The food was exquisite and the best I have had in a long time. Given I had chosen a single room it was clean and sufficient for a good nights sleep.
Did you find this review helpful?
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10 |
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Dawn
Solo traveler
West Malling,
United Kingdom
January 25, 2012
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Staff were very friendly and helpful. The food was excellent.
Did you find this review helpful?
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10 |
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Sandra
Mature couple
Dorney Reach, Maidenhead,
United Kingdom
January 18, 2012
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A lovely hotel with great staff that accepts dogs! We will return. The hotel's Bratz restaurant was also excellent for wide and unusual menu choice, presentation, quality of cooking and service with a great buzzy atmosphere. Guests should be aware however that the hotel's more formal gourmet restaurant is no longer open except for breakfast (which was excellent); hopefully that will change. It would be nice if the dogs, staying in room with us, we're also allowed in perhaps the lobby area so we could have a drink or tea without having to banish them to the car. Very European approach but one that UK hoteliers could adopt.
0 out of 2 people found this review helpful, did you?
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10 |
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Hazel
Young couple
Langport Somerset,
United Kingdom
January 3, 2012
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Location- extremely central and easy to find. Staff were very friendly, helpful and accommodating. Price was far to high for what essentially resembled a b&b room- you're paying for a past reputation and the hotel exterior.
Did you find this review helpful?
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6.7 |
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Stephen
Mature couple
Aylesford kent,
United Kingdom
December 28, 2011
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Comfortable. Friendly staff
Did you find this review helpful?
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6.7 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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