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9 Castle Hill, Richmond, DL10 4QP, United Kingdom – Show map
Excellent location — rated 9.8/10! (score from 145 reviews)
Rated by guests after their stay at The Castle House.
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16 properties in Richmond
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145 verified reviews
They speak your language!
The Castle House's staff speak: English
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WiFi is available in all areas and is free of charge.
Free public parking is possible at a location nearby (reservation is not needed).
Packed lunches, Luggage storage, Laundry
Non-smoking rooms, Heating, Non-smoking throughout
16:00 - 19:00 hours
Until 10:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
Children older than 5 years are welcome.
Children's cots/cribs are not available.
All older children or adults are charged GBP 20 per person per night for extra beds.
The maximum number of extra beds in a room is 1.
There is no capacity for cots in the room.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
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Friendly spotless and lovely breakfast
Room was on the small side
Friendly, accommodating, great location.
Loved the location and the room was lovely the bed was so Comfortable the breakfast was amazing the hosts made us feel very welcome
Great hospitality, some nice customer touches that make you feel at home. Beautiful room. Fantastic breakfast.
Location is close enough to the market square but far enough away to be peacefully quiet.Staff extremely friendly and welcoming.Room was beautifully presented.We will definately return.
From the moment we were welcomed so warmly at the front door we were further impressed by the quality of attention to detail in every aspect of our stay. Excellent in every way!
No criticism in any way.
Pretty well everything. Lovely couple who were not only concerned for your welfare, but who also kept an immaculate house. Our room was large and beautiful, and a lot of thought had obviously gone into it. Fried egg for breakfast - I wish I could do them like that.
Firstly, one very small niggle. The bacon and sausage for breakfast were over done. Could be one off, may never happen again. Secondly parking. This is in no way the fault of the hotel, but all of the parking in the centre of Richmond is disc display, even the parking right in front of the hotel. You are allowed 2 hours and then you have to move your car. This runs from 8 in the morning to 6 at night. It is easy to see why, it is to keep the cars from staying all day in the market area, but unfortunately that might be exactly what you would like to do outside of the hotel. No blame for this attaches to the hotel, but it is still an inconvenience
Superb room & facilities. Lovely staff & excellent breakfast.
Car parking could be tricky. We were lucky enough to get a park right out the front of the property; other parking is nearby. As with so many English properties & touring, parking is at a premium. Not the owners fault - just something for travellers to be aware of. Our hosts had made us aware.
Everything was good especially the extra little touches such as wine on arrival, the chocolates at night and even a card for our anniversary. The staff were so welcoming and nothing was too much trouble.
Very friendly welcome with tea and biscuits, excellent position in town. House and room finely decorated.
Room was a bit cramped for one night stay living out of a suitcase
Attention to detail was out of this world
Parking was a bit of a pain as area is permitted but this is not the fault of the owners
Everything about the accommodation and the owners absolute brilliant, we stayed in the Richmond suite and would definitely do so again!
Richmond itself, location just off market place, beautiful room, lovely breakfast, overall welcome
Although manageable, 2 hour day time parking restrictions not ideal
Setting, comfort, and excellent breakfast.
Very friendly staff and very helpful. Good cooked breakfast. Excellent room.
Ours was a superior room at the front, which was very comfortable and included a dressing room which was very useful. The view over the outskirts of town was lovely and the hotel was very centrally placed in Richmond and therefore plenty of eating places. The hosts Lucy & Ian could not do enough for us, and were very helpful with recommendations for eating. Breakfast menu was good and varied and they were very adaptable if you wanted to add or leave something out.
Only downside was the lighting in the rooms was not very bright, and this made reading very difficult in the evenings. We did mention this when we were leaving.
every thing was exellent
Everything about the Castle House experience, from initial enquiry through to departure, is aimed at making your stay the most enjoyable possible - Lucy is the perfect hostess.
Having to leave was the only downside.
Owners very welcoming and helpful. Coffee and biscuits on arrival, much appreciated after the journey. Room very clean and comfortable and the breakfast was first class with fresh produce of a high standard. Menus available to look at in the cosy area of the dining room for local restaurants and books and DVDs to borrow too. Would go again.
Watch out for the parking limits outside the hotel. Parking attendant very keen! Be sure to put your disc in the car straight away when you get there to avoid a fine.
Hosts were very welcoming and helpful
What a superb Boutique Hotel with lovely owners which made our stay at the Castle House fantastic!!!! Our Room was beautiful clean nothing at all to even question..The Bathroom and the Bath had the Wow Factor.....In fact everything about this little treasure has the Wow Factor....Chocolates on the door at Bedtime, The loan of a parking permit, Drink on arrival and a fabulous breakfast nothing was too much trouble for Lucy & Ian......What more can i say than we will for sure be visiting again.... Thank you
We were welcomed very warmly by Lucy upon early arrival, and offered a drink (hot or alcoholic) after signing in. Lucy and Ian are very friendly and warm hosts, and nothing is too much trouble. Upon finding out we were on honeymoon, they even left us a card in our room after a day out. Breakfast was fresh and locally sourced, and cooked to perfection. There was a snug in the breakfast room we were encouraged to use, with books and DVD's for guests. We will be back, and would like to thank you for making our stay so great.
Wifi was a bit hit and miss in the house due to the thick Georgian walls, but not enough to put us off returning.
Ian and Lucy are such good hosts and they have made us so welcome.
The owners were welcoming and friendly and happy to share their knowledge of the area. Breakfast was good and beautifully cooked. The house is delightful and very attractively presented. Location was excellent and parking facilities provided.
There is nothing to dislike about this delightful house.
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