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Newest reviews for The Castle Hotel

  • Sally
      United Kingdom
    23 August 2014

    A hotel with character and a cosy bar area. The staff were genuinely friendly and couldn't have been more helpful. The food and especially breakfast was excellent

    Our bathroom was a little cramped.

    7.9

  • Chiara
      Italy
    23 August 2014

    The old building was lovely and the big room was nicely furnished. The location is a plus. Very good food at the restaurant.

    My son's extra bed was terrible, I would expected something more from a 4-star Hotel.

    6.7

  • Barrie
      United Kingdom
    17 August 2014

    staff & food was very good.Enjoyed our stay will return

    7.9

  • Leslie
      United Kingdom
    10 August 2014

    Found it friendly also a very good hotel to stay.Wood book again. Les /Nancy.Somerset.

    8.3

  • Mark
      United Kingdom
    8 August 2014

    bed, central location power shower fluffy towels large room

    steps leading up to bedroom (we were on top floor) shower curtain (sticks to you)

    9.2

  • Carolene
      United Kingdom
    6 August 2014

    we love older buildings that have kept their character when doing their renovations - this had that very much so. It very much retained an 'old' feeling yet was very comfortable and clean. And loved the generous room size. Center of town an added bonus.

    Nothing to 'not like'.

    10

  • Anonymous
      United Kingdom
    1 August 2014

    Cookies and the beers on tap in the bar. Staff varied in competence but if you managed to catch the right person they tried hard to accommodate. Food was good.

    Wifi did not reach the room. bathroom door didn't shut and had a transparent glass door. Extractor fan was very noisy from another part of the building (presumably the kitchen) through the single glazed windows. Fortunately it was turned off before bedtime.

    6.3

  • Allan
      Sweden
    1 August 2014

    Breakfast was excellent!

    There was constant noise from the water pipes, really loud. At first I thought it would keep me awake the entire night but after a while I got used to it (I was really tired and the sound was kind of calming, felt like sleeping next to a fountain).

    7.5

  • Irina
      United Kingdom
    27 July 2014

    Very comfortable and clean rooms. It had everything necessary. Very helpful and friendly staff.

    10

  • Anonymous
      United Kingdom
    26 July 2014

    Staff, room and breakfast. A most enjoyable stay!

    Chips could have been better.

    10

  • Jacquie
      United Kingdom
    24 July 2014

    This is a fab hotel, great food, brill staff

    We was kept awake most of the night by a machine noise, on and off every 10-15 mins, is a real shame as everything else is fantastic

    7.5

  • Anne
      United Kingdom
    24 July 2014

    Clean room good food friendly staff cosy feeling hotel

    I booked a twin room for my daughter and myself but we were shown a double. We had to wait for half an hour while another room was made ready. After a tiring day out we just wanted a shower and a meal.

    7.9

  • Wilma
      United Kingdom
    23 July 2014

    Lovely room, good bed, lovely breakfast.

    Room not ready on arrival.

    8.8

  • David
      United Kingdom
    22 July 2014

    The Castle Hotel is a lovely, quirky Old Building (which I like) and has a lot of charm and characteristics about it with lots of history. The room was adequate, basic but met the requirements for what the visit was intended for. The room was very clean, comfortable and had good facilities and all the staff were extremely friendly and attentive making sure that our stay was to our liking and that we had everything that we wanted. The food was lovely, so nice that we did not bother going elsewhere. I would definitely recommend this Hotel, in fact I have just booked this Hotel again.

    N/A it was great

    9.2

  • Michael.
      United Kingdom
    17 July 2014

    bed was awful could feel springs.

    5

  • David
      Ireland
    15 July 2014

    The friendly staff.

    Payment in sterling

    8.8

  • John
      United Kingdom
    11 July 2014

    Verry friendly staff realy good meals

    9.2

  • Thomas
      United Kingdom
    10 July 2014

    Lunch prepared instead of breakfast!

    10

  • Philip
      United Kingdom
    10 July 2014

    Location was perfect, staff helpfull and friendly. Meal in the evening was very good with a good selection of food and wine.

    For me being 6' 4" the single bed was too small and the duvet was too warm for a summers night.

    10

  • Glen
      United Kingdom
    6 July 2014

    The size of the room and bathroom. The quality of the food including breakfast.

    having to sit in a basic bar to have my dinner and the length of time it took to serve breakfast and even then they forgot my tea and toast.

    7.5

  • Anonymous
      United Kingdom
    24 June 2014

    Exceptionally helpful friendly staff. Would definitely stay again if in area.

    Breakfast buffet had Nutella open next to jams for self serve. Potential cross contamination for allergy sufferers.

    8.8

  • Howard
      United Kingdom
    21 June 2014

    Staff were lovely

    Dinner menu could have been improved. Specials expensive and main menu very ordinary.

    10

  • Anonymous
      United Kingdom
    8 June 2014

    Very clean room, loads of hot water and very good food. Really good value for money.

    8.8

  • Anonymous
      New Zealand
    8 June 2014

    Not very much; this place was a disappointment. Rickety old building of many parts joined together; room resembled poor home handyman work. Did not reflect what is portrayed on website.

    None of doors closed properly; no hot water for shower when arrived after walking,TV not working intially. Staff member who said she knew nothing about the area; smell of stale cooking ... Poor service recovery when problems mentioned ( ie not I'll put it right.... Rather well I'll have a look.) Originally planned a 3 nite stay but when we saw the place stayed the minimum. Says 4 star on website - this place is 2.

    5

  • Gwendoline
      United Kingdom
    7 June 2014

    Very clean and comfortable.

    Dodgy stairs and wobbly floors, one member of our party is elderly.

    7.5

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