The Cedars Hotel, Loughborough    

It was clean and quiet. Room was nice , staff were good

The bed was hard

Quiet location

downstairs bar area - very comfortable seating. Very good cooked breakfast. Nice outside gardens

Showers appaling - no power and just about warm. Mattress lumpy. Room just outside noisy air vent so had to keep window shut at night.

it's personal and reception staff well orginised for catering for large groups

waitress staff paniced with breakfast on sunday morning(52 people for breakfast) and got orders wrong

Bathroom looked as though it had recently been refurbished and while small was very clean.

This hotel was had good reviews, though now I have stayed I am not sure as to why. The receptionist was uninterested on our arrival and refused to give a receipt for the payment she had taken until check out - hotel policy I was told. The room itself was basic, could do with new carpeting and less in the way of polyester foot covers but the bathroom looked as though it had recently been refurbished and while small was very clean. The biggest issue with the hotel it seems is sound proofing. I was in room 37 and the room above me had floor boards to squeaky I was unable to get to sleep until the occupant in the room above went to bed. Not helped by the fact the occupant seemed to be very heavy on their feet. The next morning at 5.20 am, the occupant of room 36 awoke and began their morning ablutions and I heard every single one from the phlegmy cough to the use of the bathroom. The breakfast in the morning was not too bad as I had a cooked breakfast but the offerings for a continental breakfast was quite poor.

The location of the hotel was good. The food was very good. It was easy to park. The staff were very pleasent.

There were no draws in the bedroom. As is often the case there was little shelf space in the bathroom. The pillows were very hard. There seemed to be only one set of keys for the room. On the first day I took these keys out with me and the staff were unable to service the room until I returned. Was there no pass key? It turned out the resturant was closed on the sunday evening. I was not told about this until I tried to book a table that evening. The lady at reception, it seems, had only just been told herself.

How accommodating staff were when i asked if it was possible to have some food at 8.55pm

There was a mixup with the booking and the receptionist was most helpful in sorting it out. Though it was not what I expected and the building was a little shabby it was spotlessly clean and and plenty of hot water and toiletries

Leaving

Carpet in the bathroom (smelt of urine) Food was poor. Whole place needs updating, stuck in a time warp - call in the hotel inspector!

Good value for money. Clean comfortable room. I didn't eat there but food seemed nice and reasonably priced

Receptionist was very rude. Bathroom could do with updating

Convenient location, comfortable room, reasonable price

it was really clean

there was a lot of problems with the electricity, wifi and heating

The classical design of the reception area and the bed. The location being close to Loughborough University.

The water tap of the bathtub is hard to control resulting in the water being either too cold or two hot. The bath tub seems to be leaking in some part, resulting in wet floor. Having to lift my luggage up the stairs and down the stair to go to my room in the ground floor.

Nice large room, very clean and well equiped

Very thin walls so heard a lot of noise from a fellow guest

Warm (after the heating comes on at 6pm!) and friendly.

Creaky flooring in some corridors so quite noisy when someone walks past your room in the dead of night!

The up grade to a double room was most welcome.Very comfortable.

Could not fault it

Friendly reception, wonderful access to steam railway.

Bedroom was too hot and radiator could not be adjusted.

We loved to comfort of the bed, the warmth of the room and the room was a decent side for the value of money

That I have only just discovered this hotel, and that I wanted to stay another night but had to go back home

The staff were very friendly & helpful giving us excellent directions for going back home.Cannot fault them at all. However when we arrived at the hotel on 10/1/2013 there was no heating on in the bedroom or bathroom,the hotel lounge was also very cold although when we complained the manager turned on two wall heaters & also brought a portable heater which he plugged in next to our table.Dinner was terrible. Definitely overpriced. £10 for fish & chips peas & tartare sauce which tasted vile.Chips tasted like tunips not well cooked at all. Again when I complained about it, the manager took 50% off the price of the meals which was fair enough but still overpriced even at that. We stayed there because we wre going to the crematorium so it was really handy for there, but all in all if wew have to go back to loughborough don't think we'll be staying there.

breakfast

in need of facelift/decorating

Lovely clean single room, good good friendly staff. Great value for money.

Shower pressure poor! Bar lounge area needs to be cleaner and needs updating.

Staff were very helpful when one bathroom was not up to standard and immediately changed one of our party to another better room. Breakfast very well cooked and hot although did not like having to jump up and down for tea, hot water, milk,butter marmalade etc every few moments through the meal, but that is the usual hotel layout these days. Will probably stay again when we have to come up to Quorn for another family occasion - so convenient just a few minutes away. Good value.

the staff were friendly

the place looked tired and a bit tatty, the air conditioning in the bathroom was not working properly.

Friendly and helpful staff, nice location, good breakfast, close to city centre.

Room was a bit noisy, noise by other guests passing by the room or walking in upper storey.

The staff were friendly, The room was nice and clean. But overall it was a pleasant stay

Food wasn't the best -Very overpriced,