The Charnwood Arms  

hotel sympa, très propre et très pratique

Generally, for the price this was reasonable accommodation The room was clean and the breakfast was generally of a good standard and staff were helpful

There was insufficient soap in the dispensers in the bathroom The television channels were limited The fan in the bathroom ran constantly through-out the night The toaster was poor

Convenient location off M1, easy to find and lots of parking. Restaurant serving over bank holiday.

Very nice hotel and helpful staff. Haven't found nothing bad!

It was near the people I was visiting, chalet style rooms were ideal for come and go as I please

The internet system is poor and although free wifi it is not stroing enough. There was no wifi available at all fpr over 24 hours of my stay. None of the staff seemed to know how to help improve it. There seemed to be no it support to the staff. One of the team leaders on duty when the internet was down was more than unhelpful and tried to fobe me off with "well noone else has complained" errrr that could be because most of the other people had gone out during the day and so wouldnt know it had gone off.

The hotel is clean and efficiently run and family friendly, the staff are friendly and helpful the food good and the hotel is good value for the money. I would recommend it to families or groups without hesitation.

A fantastic hotel and great value for money. Rooms are very nice and well equipped and I will deff come back and stay again.. All the staff I met were very friendly and helpful

Ideal for cheap over night stay for going into coalville clubbing.

Staff did not have guests as priority on check in, breakfast or check out. No shower gel or soap in room.

Always,always,always good.I Think we must have a season ticket cus have stayed there a lot,last year,for a variety of reasons!

Not what was expecting (motel style as part of a Food Pub Chain) but very, very impressed. Although"reception" is just a desk as part of the main pub next to the main bar, and we had to fight our way to get through the crowd using the desk as a table, once checked in the rooms are an oasis of quiet. Motel style so park the car outside, nicely furnished and an extremely compfy bed. Warm and toastie inside, good bathroom. For under 30 quid this was a real find, just off the motorway before Coalville. Thank you for exceeding our expectations.

Check in a drama on a busy Friday, but can live with that!

The Charnwood arms is fantastically priced for a night out, the restaurant servers good food, and the bar is always busy.

We were really happy with our room round the back of the pub. It as warm and clean and had everything we needed - incuding big cups for tea and coffee! I liked the layout of the hotel rooms as little challet type buildings and the parking was great - we could park right outside our room! Highly recommended and we will definitely stay here again.

My only criticism is the staff in the pub - they are all rather clueless and don't welcome you as you go into the restaurant - you are left standing there for ages before they come to seat you. They messed up our order as well but we got a free garlic mushrooms out of it!

Efficient helpful service Good room in quiet location wi fi available

Hotel reception in busy entrance to pub/diner