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51-53 Beach street, Deal, CT14 6HY, United Kingdom – Show map
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10 properties in Deal
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30 verified reviews
They speak your language!
The Clarendon Hotel's staff speak: Spanish, English
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Golf course (within 3 km), Bicycle rental, Entertainment staff
Food & Drink
Restaurant, Bar, Special diet menus (on request)
Packed lunches, Car hire, Currency exchange, Laundry, Dry cleaning, Ironing service, Meeting/banquet facilities, Bridal suite
Non-smoking rooms, Facilities for disabled guests, Lift, Heating, Non-smoking throughout, Designated smoking area
Based on 30 reviews
Value for money
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That brewery is closing the hotel
Great staff and location
Photos on website are very old. The building itself is very worn and neglected. Upon arriving in our room I went to use the toilet and it was discusting. Obviously it hadn't been cleaned from when the last guest used it. The glass beaker in the bathroom still had toothpaste all over it. The mirror hadn't been cleaned. The whole room was dusty, with cobwebs on light fittings, top of curtains, and headboard very noticeable. The small ironing board fixed to the wall was badly marked and the attached iron itself had all wires exposed. The remote control for the TV didn't work.The carpet was very badly stained all over, could have done with being cleaned !! The poor barmaid had to come and clean the toilet which as you can imagine she wasn't very pleased about. The public areas were also badly neglected and not very clean. Very disappointing. On the second day we realised why the hotel had been neglected, it was being boarded up the following day and closing down. The management will have obviously known about this for sometime and therefore should NOT have been charging the full room rate. We spoke to the manager who didn't seem that bothered, he took my husbands name and email address as we asked for a partial refund, but I don't hold out much hope. In hindsight I will never pay all upfront until I have inspected the room !!
The location was brilliant, right on the seafront and close to the town centre. The room had a fantastic view overlooking the seafront and pier and was a great size with a large bathroom.The breakfast was very good.
Room rather tired. 2nd floor room up a twisty staircase (probably cannot be changed in old building). Staff did not mention lift to 1st floor which would have helped. Bedroom carpet grubby otherwise bedroom satisfactory.
Location. Central Deal some bedrooms have a sea view.
TV didn't work -remote needed batteries Décor a bit tired .
The location was excellent- on the beach front . Room view good Food was good and hot ( breakfast inclusive), bed firm and clean . Staff very friendly and helpful e.g. when son locked him self out of his room.
The hotel was in a good spot right on the seafront. Service was very good and the food was excellent and hot.
Bar shut early each evening Very noisy group in room next door on second day Noisy street in mornings Hotel is closing down in 4 weeks
Sea view Pleasant, helpful staff
The prices were extremely high. Service was poor. Manageress was insulting. The whole stay was a complete nightmare and a waste of money. Wouldn't recommend this place to anyone.
TV did not work. Digi box eventually replaced but poor sound on a tiny TV. This could not compete with the thumping disco noise until 1am Saturday night and 12pm Sunday. Waitresses wearing unclean aprons.
Clean bed linen and towels
Room was damp, over priced at £90 / night, dead flys in the bath, room was dirty, no toilet paper
Room no. 9 - the toilet seat was falling off and frankly dangerous - it needs to be fixed or replaced. Also the wash-hand basin was cracked and therefore not within H & S standards. Otherwise all ok. We did tell staff about toilet & wh basin
The breakfast (included in price) was well cooked and presented. Staff friendly and efficient. We would stay again provided we didn't have problems in the bathroom!
We stayed in apparently the "best room". It was dirty, incredibly out of date, things were broken, the bathroom was shocking (the bath panel was a moldy piece of plywood!) and staff were incredibly rude. Be warned - check out is at 10.30 am and they knock on your door at precisely that time to kick you out!
TV in room was a bit small. Whilst free, the hotel WiFi coverage was often poor and unreliable.
Convenience of the location of the hotel and its general character. Bonus was having a window with a sea view. Breakfast was generous and tasty. Staff were friendly and helpful.
Our initial welcome, staff member was rude when we asked if we could see the room before we paid. The room was advertised as a deluxe double with spa bath, I'm 5ft 4 and I could just about get in it!!! Only tea and coffee in the room, no water or fruit tea etc
The location and the breakfast that was included in the price
All was reasonably clean, but carpets need replacing.
location, staff were helpful
Nice old pubs
Room was cramped. Think it was over the kitchen so a pervading smell of cooking oil. Fittings needed updating.Breakfast wasn't pleasant - stale crumpets served on still sticky pub tables.
Staff member who greeted us was warm and friendly.
We were kept waiting outside for 15 minutes outside then told no booking been received from you . Ended up with single room for me and my partner . Which was filthy and had mushrooms growing on windowsill .
Very comfortable beds. Standard of cleanliness was good. Good value for money.
Bedside lights did not seem to work, leaving only one overhead light, not sufficient for working. Street noise.
Good shower, plenty of hot water. Excellent breakfast. Very attentive helpful staff. Excellent location, across street from the water. Heated towels, very nice touch.
Needs a bit of refurbishment, comfy but drab
Excellent porridge for breakfast. View of North Sea. Handy for car park and town centre
No access to lift after 10pm, making it difficult to carry luggage, carry cot and moses basket and a tiny baby up all the stairs, but to be fair we failed to mention the presence of a baby when booking. The toilet seat in room 3 was very loose and I had to clean it before use as there were marks like blood or body waste on it. The carpet was in a filthy state and the quilts barely covered the mattress and in general the room was in need of refurbishment
The staff were very friendly and helpful and the breakfast was reasonable. The towels were large and very soft, unusual in most hotels.
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